1.2RC1 crashes when playing some DVDs (1 Viewer)

[eetaylog]

Im having a consistent problem with my new 1.2RC1 install where certain discs seem to crash when trying to navigate around in their menu screens.

To reproduce, insert a DVD and click 'play disc' in main menu. Disc will launch just fine, but when navigating around for a bit (in my case with flight of the conchords its episodes -> play first episode) I get a 'MP has stopped working' popup and have to close MP and restart. Interesting i can still navigate around the DVD menu behind the crash popup, so maybe its a remote control issue (im using the 45 button Hauppauge remote).

Logs attached. Many thanks for any help



MediaPortal Version: MP1.2 RC
MediaPortal Skin: BleazleWide
Windows Version: Win7 + SP1
CPU Type: AMD AM2 X2 4600+
HDD: 2 x Samsung F1 2Tb
Memory: Corsair 4Gb
Motherboard: Gigabyte nForce 430 Micro ATX
Video Card: ATI Radeon HD 4670
Video Card Driver:
Sound Card: On board 7.1
Sound Card AC3:
Sound Card Driver:
1. TV Card: Hauppauge Nova-T500
1. TV Card Type: DVB-T
1. TV Card Driver:
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec:
MPEG2 Audio Codec:
h.264 Video Codec: DivX7
Satelite/CableTV Provider:
HTPC Case: Antec Fusion
Cooling: Scythe Mini Ninja
Power Supply: Antec 430W
Remote: Hauppauge
TV: Samsung 42" Plasma
TV - HTPC Connection: DVI -> HDMI

 

[Owlsroost]

If you look at the error.log, one of the Avalon skin plugins (AvalonEditor) is crashing:

2011-08-31 22:02:23.583984 [ERROR][MPMain(1)]: SKIN: Missing C:\ProgramData\Team MediaPortal\MediaPortal\Skin\Avalon\dialogIncompatiblePlugins.xml
2011-08-31 22:02:23.586914 [ERROR][MPMain(1)]: SKIN: Missing C:\ProgramData\Team MediaPortal\MediaPortal\Skin\Avalon\dialogOldSkin.xml
2011-08-31 22:02:23.654296 [ERROR][MPMain(1)]: PluginManager: MesFilms, Version=4.9.2.3, Culture=neutral, PublicKeyToken=null is tagged as incompatible with the current MediaPortal version and won't be loaded!
2011-08-31 22:04:07.787109 [ERROR][(9)]: MediaPortal: Unhandled exception occured
2011-08-31 22:04:07.813476 [ERROR][(9)]: Exception   :System.NullReferenceException: Object reference not set to an instance of an object.
   at ProcessPlugins.AvalonEditor.AvalonPlugin.OnAction(Action action)
   at MediaPortal.GUI.Library.OnActionHandler.Invoke(Action action)
   at MediaPortal.GUI.Library.GUIGraphicsContext.OnAction(Action action)
   at MediaPortal.InputDevices.InputHandler.DoMapAction(String btnCode, Int32 processID)
   at MediaPortal.InputDevices.HcwRemote.OnReceive(String strReceive)
   at UdpHelper.Connection.OnReceive(String strReceive)
   at UdpHelper.Connection.ReceiveCallback(IAsyncResult ar)
   at System.Net.LazyAsyncResult.Complete(IntPtr userToken)
   at System.Net.ContextAwareResult.CompleteCallback(Object state)
   at System.Threading.ExecutionContext.runTryCode(Object userData)
   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Net.ContextAwareResult.Complete(IntPtr userToken)
   at System.Net.LazyAsyncResult.ProtectedInvokeCallback(Object result, IntPtr userToken)
   at System.Net.Sockets.BaseOverlappedAsyncResult.CompletionPortCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
   at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)
2011-08-31 22:04:07.813476 [ERROR][(9)]: Exception   :Object reference not set to an instance of an object.
2011-08-31 22:04:07.814453 [ERROR][(9)]:   site      :Void OnAction(MediaPortal.GUI.Library.Action)
2011-08-31 22:04:07.815429 [ERROR][(9)]:   source    :AvalonEditor
2011-08-31 22:04:07.816406 [ERROR][(9)]:   stacktrace:   at ProcessPlugins.AvalonEditor.AvalonPlugin.OnAction(Action action)
   at MediaPortal.GUI.Library.OnActionHandler.Invoke(Action action)
   at MediaPortal.GUI.Library.GUIGraphicsContext.OnAction(Action action)
   at MediaPortal.InputDevices.InputHandler.DoMapAction(String btnCode, Int32 processID)
   at MediaPortal.InputDevices.HcwRemote.OnReceive(String strReceive)
   at UdpHelper.Connection.OnReceive(String strReceive)
   at UdpHelper.Connection.ReceiveCallback(IAsyncResult ar)
   at System.Net.LazyAsyncResult.Complete(IntPtr userToken)
   at System.Net.ContextAwareResult.CompleteCallback(Object state)
   at System.Threading.ExecutionContext.runTryCode(Object userData)
   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Net.ContextAwareResult.Complete(IntPtr userToken)
   at System.Net.LazyAsyncResult.ProtectedInvokeCallback(Object result, IntPtr userToken)
   at System.Net.Sockets.BaseOverlappedAsyncResult.CompletionPortCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
   at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)

Try it with the default skin and check if it crashes....

Tony

 

[Owlsroost]

There is also a potential issue in the evr.log (the "MF_MT_FRAME_RATE: 1.#IO fps" log entries might be indicating a divide-by-zero problem) - the attached dshowhelper should fix it

Tony

 

[eetaylog]

There is also a potential issue in the evr.log (the "MF_MT_FRAME_RATE: 1.#IO fps" log entries might be indicating a divide-by-zero problem) - the attached dshowhelper should fix it

Tony

Many thanks for the replies. Funnily enough I did originally think it was an avalon skin issue as default skin seemed to work just fine with the DVD, however i just retried it in default skin for the sake of thoroughness and it crashed just the same, which suggests that its an MP problem rather than avalon skin?

What exactly do i do with the above attachment btw? where is the original dshowhelper.dll file located so that i can overwrite it?

Thanks again.

 

[Deda]

Backup and replace one in main MP program folder

Folder/File Locations - MediaPortal Wiki

 

[eetaylog]

Backup and replace one in main MP program folder

Folder/File Locations - MediaPortal Wiki

Thanks. Gave this a go, but DVD now seems to play at double speed, and when you get to the main menu and click 'episodes' it crashes as before.

However i went into MPconfig and disabled the Avalon editor plugin and everything seems fine now

 

[mm1352000]

Cheers for testing and reporting the solution eetaylog
Please remember to report the issue to the Avalon plugin dev.
mm

 

[ncoH]

AW: Re: 1.2RC1 crashes when playing some DVDs

Hi,

the bug within the Avalon process plugin which causes MP to crash is fixed in the new version (0.9.5.431).

https://forum.team-mediaportal.com/mediaportal-skins-50/avalon-0-9-5-431-beta-03-09-11-mediaportal-1-2-x-97517/