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<blockquote data-quote="mm1352000" data-source="post: 1224692" data-attributes="member: 82144"><p>Sweet as. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>As always, the first port of call when looking for information about the cause of a crash is the Windows application event log. If you check that log you'll see:</p><p>[collapse]</p><p>"6/19/2017 8:38:12 PM";".NET Runtime";"(0)";"Error";"Application: MediaPortal.exe</p><p>Framework Version: v4.0.30319</p><p>Description: The process was terminated due to an unhandled exception.</p><p>Exception Info: exception code c0000005, exception address 100010BA</p><p>";"1026"</p><p>"6/19/2017 8:38:13 PM";"Application Error";"Application Crashing Events";"Error";"Faulting application name: MediaPortal.exe, version: 1.16.0.0, time stamp: 0x58f264ea Faulting module name: HsSrv.dll, version: 1.0.12.106, time stamp: 0x4f064d85 Exception code: 0xc0000005 Fault offset: 0x000010ba Faulting process id: 0x1c1c Faulting application start time: 0x01d2e965ae237cfa Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe Faulting module path: C:\Windows\System32\HsSrv.dll Report Id: 3ef9da29-5189-4f38-9241-b7c83b0b4b18 Faulting package full name: Faulting package-relative application ID: ";"1000"[/collapse]</p><p></p><p>Of particular relevance are:</p><ol> <li data-xf-list-type="ol">The exception code - c0000005 - which indicates an access violation exception (ie. MP tried to access invalid memory).</li> <li data-xf-list-type="ol">The faulting module - HsSrv.dll - which indicates the source/cause of the crash.</li> </ol><p>I'm not familiar with HsSrv.dll, which probably means that it's a 3rd party component. Perhaps related to a plugin, driver or maybe even Windows.</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1224692, member: 82144"] Sweet as. :) As always, the first port of call when looking for information about the cause of a crash is the Windows application event log. If you check that log you'll see: [collapse] "6/19/2017 8:38:12 PM";".NET Runtime";"(0)";"Error";"Application: MediaPortal.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 100010BA ";"1026" "6/19/2017 8:38:13 PM";"Application Error";"Application Crashing Events";"Error";"Faulting application name: MediaPortal.exe, version: 1.16.0.0, time stamp: 0x58f264ea Faulting module name: HsSrv.dll, version: 1.0.12.106, time stamp: 0x4f064d85 Exception code: 0xc0000005 Fault offset: 0x000010ba Faulting process id: 0x1c1c Faulting application start time: 0x01d2e965ae237cfa Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe Faulting module path: C:\Windows\System32\HsSrv.dll Report Id: 3ef9da29-5189-4f38-9241-b7c83b0b4b18 Faulting package full name: Faulting package-relative application ID: ";"1000"[/collapse] Of particular relevance are: [LIST=1] [*]The exception code - c0000005 - which indicates an access violation exception (ie. MP tried to access invalid memory). [*]The faulting module - HsSrv.dll - which indicates the source/cause of the crash. [/LIST] I'm not familiar with HsSrv.dll, which probably means that it's a 3rd party component. Perhaps related to a plugin, driver or maybe even Windows. [/QUOTE]
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