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<blockquote data-quote="mm1352000" data-source="post: 786755" data-attributes="member: 82144">Hi and welcome Witchgirl <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />Unfortunately the fact that the card works in other software doesn't mean it will work in MP/TV Server. The reason is that TV Server supports timeshifting and recording, which means that <a href="http://wiki.team-mediaportal.com/9_Glossary/Encoder" target="_blank">software encoders</a> are required. The requirements for such cards are listed in our wiki --&gt;<a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/02_TV_Servers/5_Scan_Analog/Software_Encoding_Card_Setup" target="_blank">here</a>&lt;--. Note that cards that *require* a connection to a soundcard for audio to work are not supported as MP can't control the audio when timeshifting or recording. To confirm whether your Pinnacle card is supported, please post logs using <a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/18_Contribute/2_Testing_and_Bug_Reports/WatchDog" target="_blank">the watchdog</a>:1. Find the &quot;debug mode&quot; link in the &quot;Team MediaPortal&quot; folder in your start menu and start it.2. Select option 3 &quot;export all currently present logs&quot;.3. Click proceed. A zip file will be created on your desktop.4. Post the zip file here.There are instructions for attaching files to posts in the watchdog link if you get stuck with that.mm<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" /></blockquote>

[QUOTE="mm1352000, post: 786755, member: 82144"] Hi and welcome Witchgirl :) Unfortunately the fact that the card works in other software doesn't mean it will work in MP/TV Server. The reason is that TV Server supports timeshifting and recording, which means that [URL="http://wiki.team-mediaportal.com/9_Glossary/Encoder"]software encoders[/URL] are required. The requirements for such cards are listed in our wiki -->[URL="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/02_TV_Servers/5_Scan_Analog/Software_Encoding_Card_Setup"]here[/URL]<--. Note that cards that *require* a connection to a soundcard for audio to work are not supported as MP can't control the audio when timeshifting or recording. To confirm whether your Pinnacle card is supported, please post logs using [URL="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/18_Contribute/2_Testing_and_Bug_Reports/WatchDog"]the watchdog[/URL]: 1. Find the "debug mode" link in the "Team MediaPortal" folder in your start menu and start it. 2. Select option 3 "export all currently present logs". 3. Click proceed. A zip file will be created on your desktop. 4. Post the zip file here. There are instructions for attaching files to posts in the watchdog link if you get stuck with that. mm :) [/QUOTE]

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