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Hi guys,


Ok, I've just spent the last couple of hours playing with my remotes, to prove what we already knew - that the Harmony One is the cause of the problems.  Mapping all the buttons (in iMON Manager) to key presses in notepad for testing is a great idea and makes it very very quick and easy to see when things don't work.  One thing I noticed, however, was that even though the number keys were given function shortcuts in iMON Manager, they are completely ignored and the number keys just type numbers.


For today's testing, I loaded onto my harmony 4 devices (3 new + 1 existing) which I can quickly switch between using the devices menu, plus I had my original iMON Pad remote.  So I had:


  • Original iMON Pad remote
  • Harmony One device "SoundGraph iMon Pad Remote Controller" (this is what I've been using up to now)
  • Harmony One device "Thermaltake DH-101" (This is the case I have)
  • Harmony One device "Silverstone LC-16M"
  • Harmony One device "Silverstone SST-LC20M"


Only one of them worked flawlessly.  Yep, you guessed it, the original remote.  All the others, i.e. everything on the harmony, had issues.  I found the "SoundGraph iMon Pad Remote Controller" to be the best.  On some of them, (can't remember which ones), I had to adjust the inter-key delay from 0ms to 300ms and the "responds to some commands either too many times or only occasionally" option under troubleshooting to 0 to stop it from repeating 5 or so times every key press.


After playing for a while, I found there was 2 types of "stuck repeating".


  1. Sometimes (some remotes more often then others) pressing a button would repeat that key forever.
    • On some remotes, pressing the same button, or a different button would stop it repeating.
    • On other remotes, pressing the same key or most other keys wouldn't stop it repeating.  However, if you pressed something like a number key, or the button on the original remote, it would stop.
    • I found this happens on the Enter, Escape, Backspace and Select/Space buttons. (On all the harmony devices)
  2. If you pressed 2 buttons in quick succession, it would start repeating the second button.
    • This happens on all the harmony devices and happens every single time with the number keys. "Double click" one of the number buttons and it will be repeating.  Guaranteed.


Other differences I've noticed are things like holding down a button to intentionally repeat it.  e.g. if you hold down the Aspect/Zoom button on the original remote or the harmony SoundGraph device, it will repeat until you let go.  Where as on the others, it just sends the button press once and that it.


A bit more googling shows that we're not alone with the iMON and Harmony One problems and that Logitech tech support have seen this before (Re: Fully working iMON VFD/PAD config? - Harmony Remotes - Programming - Logitech Forums)


So, enough stuffing around, i think it's time for me to get in contact with out friends at Logitech!  Have you guys heard anything back yet?


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