[no Bug] Blue screen STOP: 0x0000008E ativvaxx.dll (1 Viewer)

[beruth]

When active tv hd channel, often gives me the error:

bluescreen

STOP: 0x0000008E (0xC0000005,0xBFB5CBF3,0xA7C4FC18,0x00000000)
ativvaxx.dll - Address BFB5CBF3 base at BF9C6000


¿why? Thank you



MediaPortal Version : mediaportal 1.2.0 beta
MediaPortal Skin: streamedmp 1.6.4.2739-Beta
Windows Version: windows xp sp3
CPU Type: AMD athlon 64 x2 7850 dual core
HDD: 3 tb
Memory: 2 gb
Motherboard: Asus P2-M3A3200
Video Card: ati radeon hd 3200
Video Card Driver: ati catalyst 9.4
1. TV Card: avermedia a188 pci-e dvbt dual
1. TV Card Driver: A188_MCS1.7.5
MPEG2 Video Codec: SAF 5.0 beta1

 

[mm1352000]

Hi beruth

Where are the logs that we asked for?
This seems like an ATI video driver problem, however we can't tell *anything* without logs...

 

[arion_p]

Just to make this clear: MP is an application which means it runs in "user space" and as such it cannot be the cause of a Blue screen. Blue screens are exceptions that happen in kernel space (where drivers live).

This is definitely a driver bug (or hardware failure). The fact that it happens with MP only means that MP is using the driver in a way that exposes the bug already in the driver.

I am marking this as [no bug].

Edit: FYI: 0x0000008E is "KERNEL_MODE_EXCEPTION_NOT_HANDLED", and the first parameter (0xC0000005) means "Access Violation". This means the driver tried to read from or write to a memory address it did not have access to (or was not mapped to memory). This is usually cause by a wild pointer or a null pointer. Both driver bugs.

 

[beruth]

I checked that only happens with HD channel, when CPU has high work, especially with soccer match ¿?. With version 1.1.3 never happened.

thanks for your clarification.

 

[flokel]

I'd check if a mainboard firmware update (may update the integrated graphics chip as well)
and ATI driver update solves the problem (your current ATI driver is two years old).

 

[mm1352000]

I checked that only happens with HD channel, when CPU has high work, especially with soccer match ¿?. With version 1.1.3 never happened.

thanks for your clarification.

Perhaps your CPU is unstable when it works too hard. Can you choose a video codec that supports hardware acceleration? I know the HD 3200 onboard graphics is not the best for that, but it would be better than nothing...

 

[beruth]

thank you all, test what you say. Greetings