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<blockquote data-quote="infinite.loop" data-source="post: 161436" data-attributes="member: 10723">aahhh, so our mantis bugtracker is not decent for you? <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink&nbsp; &nbsp; ;)" loading="lazy" data-shortname=";)" />interesting assumption. wrong, but intersting.if we know the steps &quot;how to re-produce the crash&quot;, than this is no problem.And now think about the following.How often is MediaPortal realy crashing?And when it crashes how often is the crash caused by MediaPortal?the major amount of issues which are reported are not related to any crash.we use &quot;our inefficient&quot; forums to collect the reports, because:<ul>
<li data-xf-list-type="ul">its easy to talk with the reporter</li>
<li data-xf-list-type="ul">other users can help this reporter</li>
<li data-xf-list-type="ul">other users see that someoneelse has the same problem (and can confirm it)</li>
<li data-xf-list-type="ul">forums are used to &quot;filter&quot; reports, as soon as confirmed they get added to our bugtracker</li>
<li data-xf-list-type="ul">we only have one placce to monitor for reports which reduces the workload</li>
<li data-xf-list-type="ul">test files can be published very easiely for the effected users</li>
</ul>you may not like how we do it here. but for us this is working pretty good. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink&nbsp; &nbsp; ;)" loading="lazy" data-shortname=";)" />and you didnt had a look into your windows-eventlog? <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink&nbsp; &nbsp; ;)" loading="lazy" data-shortname=";)" /></blockquote>

[QUOTE="infinite.loop, post: 161436, member: 10723"] aahhh, so our mantis bugtracker is not decent for you? ;) interesting assumption. wrong, but intersting. if we know the steps "how to re-produce the crash", than this is no problem. And now think about the following. How often is MediaPortal realy crashing? And when it crashes how often is the crash caused by MediaPortal? the major amount of issues which are reported are not related to any crash. we use "our inefficient" forums to collect the reports, because: [LIST] [*]its easy to talk with the reporter [*]other users can help this reporter [*]other users see that someoneelse has the same problem (and can confirm it) [*]forums are used to "filter" reports, as soon as confirmed they get added to our bugtracker [*]we only have one placce to monitor for reports which reduces the workload [*]test files can be published very easiely for the effected users [/LIST] you may not like how we do it here. but for us this is working pretty good. ;) and you didnt had a look into your windows-eventlog? ;) [/QUOTE]

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