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Message: <blockquote data-quote="krntea" data-source="post: 161448" data-attributes="member: 28550">infinityloop, I am not personally attacking you. I am sharing knowledge and experience in the forum in a way that should help improve MediaPortal.  The snide comments in your response are quite frankly worrying to me: this attitude is not positve nor is it helpful to progressing MediaPortal.The Mantis bugtracker is not a problem: but it has nothing to do with the bug submission process.  Bug trackers are used by the developers to track the bugs that are found after the submission process ends.  A very good automatic bug submission system can even automate entry of bugs into the bug tracker, eliminating duplicate submissions before they  even reach developer eyes as I mentioned above, saving yet more time for the developers and users but this is not common on very large projects.Point taken and no problem.  I was merely going by the forum postings and developer responses.You cant reproduce a large % of crashes because you do not have the end users machine state. Perhaps you did not read this paragraph of my above post:"However what I have done is looked at all the MP/TV Service generated logs and the source code to try see where MY crash problem is coming from - and I couldn't. Without the debugger and stack trace its extremely hard to do for all but the most obvious problems, as any programmer knows. So how can I or anyone else expect that a written bug report posted in the forum, without dump information and only logs is going to be enough for a MP developer to reproduce the end users environment enough to reproduce the crash, so that they can then use the debugger on it?"With automatic bug submission systems, you can pipe the incoming reports info into stats reading scripts so they will show you, over many thousands of submissions and users, the exact answers your asking for any particular version or release.  When a buggy release goes out you can see right away as the submissions spike - and you can usually track down the develors that keep submitting buggy code as a result.  The answers that gives you are much more useful than asking one person in one forum post.I am always open to new ideas. Are you? Although what I am proposing here is far from new. Your points on the benifits of forums are well taken: I have colleagues on other projects that modified the auto submission system to post relevant forum URLS automatically whenever a repeat bug was submitted. However automatic debugging dump submission a forum cannot do, and as you say if the developer can't reproduce it they (usually) can't fix it.Do you really think I didn't, or are you just continuing to try to attack me personally for suggesting an improvement, rather than consider the improvement suggestion seriously? Either way I don't see how this is constructive or helping MP progress.</blockquote>

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