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<blockquote data-quote="infinite.loop" data-source="post: 161461" data-attributes="member: 10723">the windows eventlog reveals most of the time where the crash occurs.so this was a serious question.you suggest an automatic submission system.~1year ago the team was thinking about it (as i allready said). the conclusion was that the efforts are to much that we could do it.so if you want to create such a submission system for us which we can then implement, we would give it a shot. (also a serious question, not trying to make fun here)be aware, we simply do not have the required manpower to:<ol>
<li data-xf-list-type="ol">create these feature for MediaPortal and TV-Server</li>
<li data-xf-list-type="ol">create the required online facilities to catch and store the reports</li>
<li data-xf-list-type="ol">analyze all submitted reports</li>
</ol>all developers are actively busy with working on bugfixes and/or new features. they do not have to waste much time with &quot;trying to reproduce&quot; something because of the lack of informations.thats something the test team takes care about.many ppl might think now &quot;i want that submission system. less work for me to report and developers fix it instandly&quot;.the only thing which helps to get more bugs fixed are more developers.the current &quot;reporting-system/procedure&quot; would even keep twice as much devs as we currently have busy.what i miss is a inbuild feature which collects all logs and creates a zip file out of it. the user only has to attach it to the report then. a additional crash.dump would be nice then too.but i prefer manual bugreports in a forum.</blockquote>

[QUOTE="infinite.loop, post: 161461, member: 10723"] the windows eventlog reveals most of the time [U]where[/U] the crash occurs. so this was a serious question. you suggest an automatic submission system. ~1year ago the team was thinking about it (as i allready said). the conclusion was that the efforts are to much that we could do it. so if you want to create such a submission system for us which we can then implement, we would give it a shot. [SIZE="1"][I](also a serious question, not trying to make fun here)[/I][/SIZE] be aware, we simply do not have the required manpower to: [LIST=1] [*]create these feature for MediaPortal and TV-Server [*]create the required online facilities to catch and store the reports [*]analyze all submitted reports [/LIST] all developers are actively busy with working on bugfixes and/or new features. they do not have to waste much time with "trying to reproduce" something because of the lack of informations. thats something the test team takes care about. many ppl might think now "i want that submission system. less work for me to report and developers fix it instandly". the only thing which helps to get more bugs fixed are more developers. the current "reporting-system/procedure" would even keep twice as much devs as we currently have busy. what i miss is a [U]inbuild[/U] feature which collects all logs and creates a zip file out of it. the user only has to attach it to the report then. a additional crash.dump would be nice then too. but i prefer manual bugreports in a forum. [/QUOTE]

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