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<blockquote data-quote="infinite.loop" data-source="post: 161532" data-attributes="member: 10723">sadly there is no way to fetch all system informations from your PC when creating a bugreport thread.that could then become a problem when you start your report on an other PC <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink&nbsp; &nbsp; ;)" loading="lazy" data-shortname=";)" />you have to add your systemspecification once in the usercp. it is then automatically pasted to every bugreport or support thread <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />we have a test-tool for MediaPortal which automatically clears all logs befor a test and exports all after the test is done into a zip file.&quot;problem&quot; is that this tool needs a update..... sadly the developer of it is a bit short of time.we plan since quite some time to integrate a feature into MediaPortal which allows the user to export all logfiles (in case of a crash also a crash dump) into one zip file with one mouseclick.the user only has to attach this file to the detailed bugreport then.sadly we have the same problem there. developers have to take care about more importan issues in the sparetime they have available to work on MediaPortal.</blockquote>

[QUOTE="infinite.loop, post: 161532, member: 10723"] sadly there is no way to fetch all system informations from your PC when creating a bugreport thread. that could then become a problem when you start your report on an other PC ;) you have to add your systemspecification once in the usercp. it is then automatically pasted to every bugreport or support thread :) we have a test-tool for MediaPortal which automatically clears all logs befor a test and exports all after the test is done into a zip file. "problem" is that this tool needs a update..... sadly the developer of it is a bit short of time. we plan since quite some time to integrate a feature into MediaPortal which allows the user to export all logfiles (in case of a crash also a crash dump) into one zip file with one mouseclick. the user only has to attach this file to the detailed bugreport then. sadly we have the same problem there. developers have to take care about more importan issues in the sparetime they have available to work on MediaPortal. [/QUOTE]

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