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Hi,

Interesting read and I think alot of thoughts have been shared here. Please all chill on the attitudes though.

I will summarise & share my thoughts if I may...

A bug collection idea is good however this is what we need before it can be seriously considered...

1. A coder or two to work on it - anyone with passion here keen? Krntea / Patricon???

2. Auto filtering non MediaPortal related crashes. i.e. The crash is not caused by the MediaPortal code space. Can you do this???

The reason why I ask is I have handled many crashes in the past and although MediaPortal may be the catalyst it's usually a driver bug, or a codec issue, or OS. I would go as far as saying that 95% of crash reports are unlikely to be MediaPortal code related.
Example: Nvidia 165.01 beta drivers crashes MP coming out of standby - now we don't want all users who start using a beta driver automatically sending us bug reports when it's Nvidia's fault.

So when I say Autofiltering can it be programmed that when a crash occurs it reports back to the user what is likely to be the fault if outside MediaPortal and a likely fix without sending a report? I'm keen to have something like Microsoft do.

3. A hybrid approach which captures user data before being able to send the information. i.e. Dump, MediaPortal / TVServer logs, system info, and a pre-defined user entries of which they cannot submit until information is entered.

I certainly hope someone can step up to the task here.

DMAN

<blockquote data-quote="dman_lfc" data-source="post: 161549" data-attributes="member: 10331">Hi,Interesting read and I think alot of thoughts have been shared here. Please all chill on the attitudes though.I will summarise &amp; share my thoughts if I may...A bug collection idea is good however this is what we need before it can be seriously considered...1. A coder or two to work on it - anyone with passion here keen? Krntea / Patricon???2. Auto filtering non MediaPortal related crashes. i.e. The crash is not caused by the MediaPortal code space. Can you do this???The reason why I ask is I have handled many crashes in the past and although MediaPortal may be the catalyst it's usually a driver bug, or a codec issue, or OS.&nbsp; I would go as far as saying that 95% of crash reports are unlikely to be MediaPortal code related.Example: Nvidia 165.01 beta drivers crashes MP coming out of standby - now we don't want all users who start using a beta driver automatically sending us bug reports when it's Nvidia's fault.So when I say Autofiltering can it be programmed that when a crash occurs it reports back to the user what is likely to be the fault if outside MediaPortal and a likely fix without sending a report? I'm keen to have something like Microsoft do.3. A hybrid approach which captures user data before being able to send the information. i.e. Dump, MediaPortal / TVServer logs, system info, and a pre-defined user entries of which they cannot submit until information is entered.I certainly hope someone can step up to the task here.DMAN</blockquote>

[QUOTE="dman_lfc, post: 161549, member: 10331"] Hi, Interesting read and I think alot of thoughts have been shared here. Please all chill on the attitudes though. I will summarise & share my thoughts if I may... A bug collection idea is good however this is what we need before it can be seriously considered... 1. A coder or two to work on it - anyone with passion here keen? Krntea / Patricon??? 2. Auto filtering non MediaPortal related crashes. i.e. The crash is not caused by the MediaPortal code space. Can you do this??? The reason why I ask is I have handled many crashes in the past and although MediaPortal may be the catalyst it's usually a driver bug, or a codec issue, or OS. I would go as far as saying that 95% of crash reports are [U]unlikely[/U] to be MediaPortal code related. Example: Nvidia 165.01 beta drivers crashes MP coming out of standby - now we don't want all users who start using a beta driver automatically sending us bug reports when it's Nvidia's fault. So when I say Autofiltering can it be programmed that when a crash occurs it reports back to the user what is likely to be the fault if outside MediaPortal and a likely fix without sending a report? I'm keen to have something like Microsoft do. 3. A hybrid approach which captures user data before being able to send the information. i.e. Dump, MediaPortal / TVServer logs, system info, and a pre-defined user entries of which they cannot submit until information is entered. I certainly hope someone can step up to the task here. DMAN [/QUOTE]