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<blockquote data-quote="mm1352000" data-source="post: 1013571" data-attributes="member: 82144">Hello and welcome karthikeyan <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />&nbsp;Great. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />&nbsp;&nbsp;Normally the channel names should be found.&nbsp;Make sure you followed all the instructions in the first post, particularly the SDT/VCT timeout setting (see <a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/06_General#Scan_Tab" target="_blank">here</a>) - I recommend you set that value to 60 seconds, or maybe even more if names are still &quot;Unknown...&quot;.&nbsp;If you've done that and you still have a problem, could you please post your log files so that I can investigate the problem.<ol>
<li data-xf-list-type="ol">Open TV Server configuration.</li>
<li data-xf-list-type="ol">Click &quot;open log directory&quot; in the top left corner.</li>
<li data-xf-list-type="ol">Zip up the files you find there and post the zip file here.</li>
</ol>Please also confirm:<ol>
<li data-xf-list-type="ol">Who is your cable provider?</li>
<li data-xf-list-type="ol">Do you have switched digital video (SDV) with a tuning adaptor (TA)?</li>
</ol>mm</blockquote>

[QUOTE="mm1352000, post: 1013571, member: 82144"] Hello and welcome karthikeyan :) Great. :) Normally the channel names should be found. Make sure you followed all the instructions in the first post, [B]particularly the SDT/VCT timeout setting [/B](see [URL='http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/06_General#Scan_Tab']here[/URL]) - I recommend you set that value to 60 seconds, or maybe even more if names are still "Unknown...". If you've done that and you still have a problem, could you please post your log files so that I can investigate the problem. [LIST=1] [*]Open TV Server configuration. [*]Click "open log directory" in the top left corner. [*]Zip up the files you find there and post the zip file here. [/LIST] Please also confirm: [LIST=1] [*]Who is your cable provider? [*]Do you have switched digital video (SDV) with a tuning adaptor (TA)? [/LIST] mm [/QUOTE]

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