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<blockquote data-quote="mm1352000" data-source="post: 1024918" data-attributes="member: 82144">@<a href="https://forum.team-mediaportal.com/members/georgius.107951/" target="_blank">georgius</a> it looks to me like the IPTV filter may have crashed or locked up. However, it doesn't look like the same RTSP issue as azzuro was seeing. I'd really appreciate it if you could take a quick look.@<a href="https://forum.team-mediaportal.com/members/twemperor.102917/" target="_blank">twemperor</a> are you able to use the MediaPortal watchdog tool to grab log files? What I need is the system event logs to confirm the cause of the crash.<a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files#For_Non_Reproducible_Problems_within_MediaPortal" target="_blank">http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files#For_Non_Reproducible_Problems_within_MediaPortal</a>&nbsp;&nbsp;Let's be clear about what preloading is: it is simply doing what the TV service would otherwise do when you first attempt to tune a channel. It [normally] makes zero difference in relation to failed recordings, slow tuning and crashes. In other words, if you want to use preloading then please go ahead and just use it.&nbsp;Once again here (as with all of the previous issues you've reported that I can think of off the top of my head), the underlying cause of the problems is TV service not handling failures to communicate with your tuner gracefully. I could harden the service to try and handle communication errors better, but honestly if it were my choice I'd prefer to get access to your server and figure out why these communication issues are happening in the first place. Would it be possible to do that?</blockquote>

[QUOTE="mm1352000, post: 1024918, member: 82144"] @[URL='https://forum.team-mediaportal.com/members/georgius.107951/']georgius[/URL] it looks to me like the IPTV filter may have crashed or locked up. However, it doesn't look like the same RTSP issue as azzuro was seeing. I'd [B]really[/B] appreciate it if you could take a quick look. @[URL='https://forum.team-mediaportal.com/members/twemperor.102917/']twemperor[/URL] are you able to use the MediaPortal watchdog tool to grab log files? What I need is the system event logs to confirm the cause of the crash. [url]http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files#For_Non_Reproducible_Problems_within_MediaPortal[/url] Let's be clear about what preloading is: it is simply doing what the TV service would otherwise do when you first attempt to tune a channel. It [normally] makes zero difference in relation to failed recordings, slow tuning and crashes. In other words, if you want to use preloading then please go ahead and just use it. Once again here (as with all of the previous issues you've reported that I can think of off the top of my head), the underlying cause of the problems is TV service not handling failures to communicate with your tuner gracefully. I could harden the service to try and handle communication errors better, but honestly if it were my choice I'd prefer to get access to your server and figure out why these communication issues are happening in the first place. Would it be possible to do that? [/QUOTE]

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