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<blockquote data-quote="1gkar" data-source="post: 348015" data-attributes="member: 53076">You may want to post this in the 'mediaportal1&gt;get support' forum for a better response. Attach the logs: open Mediaportal configuration &amp; at the top left is 'user config files'. Click the down arrow &amp; click on 'open log directory'. Zip the logs &amp; attach to your thread.Also, if you open 'start menu&gt;run' &amp; type 'services.msc'. Scroll down to 'TVService' &amp; right-click properties. Open 'recovery' tab. There are options for 'first, second &amp; subsequent failures'. Change the default 'take no action' to 'restart the service'. On the 'subsequent failure' box it may pay to use 'restart the computer' option until you can get the issue sorted.I have found the different versions of PowerDVD* can vary significantly in their HTPC viability. I located a version which works well for me. I used to have a direct link but can't find it:<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite10" alt=":oops:" title="Oops!&nbsp; &nbsp; :oops:" loading="lazy" data-shortname=":oops:" />The version is: cyberlink.1830U_DVD071109_06_R1_Trial_Ultra(1).exeStay away from the torrent versions as they invariably have malware. It nearly caught me out.</blockquote>

[QUOTE="1gkar, post: 348015, member: 53076"] You may want to post this in the 'mediaportal1>get support' forum for a better response. Attach the logs: open Mediaportal configuration & at the top left is 'user config files'. Click the down arrow & click on 'open log directory'. Zip the logs & attach to your thread. Also, if you open 'start menu>run' & type 'services.msc'. Scroll down to 'TVService' & right-click properties. Open 'recovery' tab. There are options for 'first, second & subsequent failures'. Change the default 'take no action' to 'restart the service'. On the 'subsequent failure' box it may pay to use 'restart the computer' option until you can get the issue sorted. I have found the different versions of PowerDVD* can vary significantly in their HTPC viability. I located a version which works well for me. I used to have a direct link but can't find it::oops: The version is: cyberlink.1830U_DVD071109_06_R1_Trial_Ultra(1).exe Stay away from the torrent versions as they invariably have malware. It nearly caught me out. [/QUOTE]

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