cant install mediaportal, please help (1 Viewer)

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redeyeraff

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Hi
When i try to install mediaportal i get the following message.

mediaportal.deploy tool has stopped working

Description: Stopped working
Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: mediaportal.deploytool.exe
Problem Signature 02: 1.2.0.29320
Problem Signature 03: 4f844f00
Problem Signature 04: System.Drawing
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4f9267f5
Problem Signature 07: 7b0
Problem Signature 08: 6c
Problem Signature 09: System.ArgumentException
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

I have
intel core i3 2120 processor 3.30Gh
4gb ram
windows 7 home premium

Thanks for any advice
 

JimCatMP

Documentation Group
  • Team MediaPortal
  • April 1, 2010
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    United Kingdom United Kingdom
    From previous problems reported, could well be your config file is corrupt.

    CLR20r3 error when booting MediaPortal : Solved

    I got a similar error (though I didn't look at your logs). Basically, it turned out my MediaPortal.exe.config (as hinted at by the System.Configuration phrase in the error message) was a bunch of NUL bytes (as seen in a text editor). I grabbed the .config from another machine and it worked. I have no idea what caused this since I just installed a video driver or two, installed Vista SP2, and and rebooted the box via unplugging the power cable (out of frustration since my SVideo feed wasn't working to my big ole 27 Inch Sony tube.)


    Here is the guts of the .config file (your results may vary).

    <?xml version="1.0"?>
    <configuration>
    <startup>
    <requiredRuntime version="v2.0.50727" />
    <supportedRuntime version="v2.0.50727" />
    </startup>
    <runtime>
    <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
    <probing privatePath="plugins/windows" />
    </assemblyBinding>
    </runtime>
    <appSettings>
    <add key="version" value="1.0.1.0" />
    <add key="edtftp.log.level" value="ALL" />
    </appSettings>
    </configuration>

    That's in Program Files(x86)/Team Mediaportal/MediaPortal

    Hope that helps.

    TTFN JCMP
     

    redeye

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    September 1, 2012
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    would i have those files as this is my first install?

    what i get is the box with black background and green writing, it starts going through the motions then stops and shows the message above.
     

    JimCatMP

    Documentation Group
  • Team MediaPortal
  • April 1, 2010
    652
    283
    Leeds
    Home Country
    United Kingdom United Kingdom
    Hi

    Yes, as this is part of the build, the Mediaportal.exe.config will be present. I would suspect during 1st install attempt, there was a problem an file was corrupt.

    Would suggest you delete the c:/Program Files(x86)/Team MediaPortal directory & down load the MP1.2.3 install package again (just in case a glitch in down load has broken something).

    Redo the install - and run as 'install' not 'down load components'

    Are you setting it up to run TV and if so, is it single seat setup (you watch TV, video etc on single system)?

    Your hardware should be fully capable of handling MePo, but is it dedicated to MePo or running other programs (should not be relevant to current problem I'd hope).

    Good luck - JCMP
     

    redeye

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    September 1, 2012
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    Hi
    Thanks for quick response
    found c:/program files(x86) but no Team MediaPortal directory, could this be the problem?
    no tv just video files on hdd and is dedicated to mediaportal, machine is new only got yesterday has 1tb hdd and i plugged in a 500gb external hdd with video files
    there is nothing on 1tb drive other than windows.
    have retried install as you said but got same message
    Thanks again
     

    JimCatMP

    Documentation Group
  • Team MediaPortal
  • April 1, 2010
    652
    283
    Leeds
    Home Country
    United Kingdom United Kingdom
    Hi

    That there is no Team MediaPortal dir in on Program Files(x86) is odd - are you running installation as Admin - if you don't have permissions to write, you can't install - can't see why Win 7 Home Premium would be problematic.

    Cheers - JCMP
     

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