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<blockquote data-quote="HTPCSourcer" data-source="post: 1188237" data-attributes="member: 74879">Hello Andrew,The section is fine <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />.It is for this reason that we require users to provide debug logs together with their problem reports. Otherwise anything we say will be just guessing.<ul>
<li data-xf-list-type="ul">Please start MediaPortal with the Watchdog icon on your desktop (or from the start menu), select option &quot;Report a bug to Team MediaPortal&quot;, reproduce the problem and the close MediaPortal. Upload the zip file on your desktop here.</li>
<li data-xf-list-type="ul">Alternatively run the Watchdog, chose option &quot;Collect all available logs&quot; and upload the zip. As this will really colelct all logs, please indicate date and time of occurence.</li>
</ul>Most likely you have not set your MediPortal client to debug level yet, hence the second option will most likely not show sufficient information.</blockquote>

[QUOTE="HTPCSourcer, post: 1188237, member: 74879"] Hello Andrew, The section is fine :). It is for this reason that we require users to provide debug logs together with their problem reports. Otherwise anything we say will be just guessing. [LIST] [*]Please start MediaPortal with the Watchdog icon on your desktop (or from the start menu), select option "Report a bug to Team MediaPortal", reproduce the problem and the close MediaPortal. Upload the zip file on your desktop here. [*]Alternatively run the Watchdog, chose option "Collect all available logs" and upload the zip. As this will really colelct all logs, please indicate date and time of occurence. [/LIST] Most likely you have not set your MediPortal client to debug level yet, hence the second option will most likely not show sufficient information. [/QUOTE]

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