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<blockquote data-quote="mm1352000" data-source="post: 1157439" data-attributes="member: 82144">Actually, looking at your older &quot;Client Logs.zip&quot; (which I previously thought wasn't collected with the watchdog - sorry should have checked)...The first port of call for debugging crashes in any Windows application is the Windows application event log. In your case it shows:[collapse]&quot;10/22/2015 11:35:46 AM&quot;;&quot;.NET Runtime&quot;;&quot;(0)&quot;;&quot;Error&quot;;&quot;Application: MediaPortal.exeFramework Version: v4.0.30319Description: The process was terminated due to an unhandled exception.Exception Info: exception code c0000005, exception address 628B96D7&quot;;&quot;1026&quot;&quot;10/22/2015 11:35:46 AM&quot;;&quot;Application Error&quot;;&quot;Application Crashing Events&quot;;&quot;Error&quot;;&quot;Faulting application name: MediaPortal.exe, version: 1.9.0.0, time stamp: 0x54168047 Faulting module name: nvd3dum.dll, version: 9.18.13.4052, time stamp: 0x53b44304 Exception code: 0xc0000005 Fault offset: 0x007596d7 Faulting process id: 0x361c Faulting application start time: 0x01d10cf86e41bd8d Faulting application path: C:\Program Files\Team MediaPortal\MediaPortal\MediaPortal.exe Faulting module path: C:\Windows\SYSTEM32\nvd3dum.dll Report Id: b5128540-78eb-11e5-979f-00158331f009 Faulting package full name:&nbsp; Faulting package-relative application ID: &quot;;&quot;1000&quot;&quot;10/22/2015 11:35:52 AM&quot;;&quot;Windows Error Reporting&quot;;&quot;(0)&quot;;&quot;Information&quot;;&quot;Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0&nbsp; Problem signature: P1: MediaPortal.exe P2: 1.9.0.0 P3: 54168047 P4: nvd3dum.dll P5: 9.18.13.4052 P6: 53b44304 P7: c0000005 P8: 007596d7 P9:&nbsp; P10:&nbsp; Attached files:&nbsp; These files may be available here: C:\Users\Rodrigo\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_MediaPortal.exe_2765cb83bb7db94daba31c57889ae8579e8662_ee23e365_02aeca31&nbsp; Analysis symbol:&nbsp; Rechecking for solution: 0 Report Id: b5128540-78eb-11e5-979f-00158331f009 Report Status: 2048 Hashed bucket: &quot;;&quot;1001&quot;[/collapse]Exception code c0000005 is an access violation exception. Quite common for memory related bugs.Note the faulting module name. That is typically the source of the problem. In this case it is nvd3dum.dll, which is part of the NVidia GPU driver. This is consistent with the fact that you reported the crashes occur when you try to view TV.In short: I reckon you have a problem with your GPU (video card) driver. Did you update it recently? If yes, that's the problem. If not, try updating it.</blockquote>

[QUOTE="mm1352000, post: 1157439, member: 82144"] Actually, looking at your older "Client Logs.zip" (which I previously thought wasn't collected with the watchdog - sorry should have checked)... The first port of call for debugging crashes in any Windows application is the Windows application event log. In your case it shows: [collapse]"10/22/2015 11:35:46 AM";".NET Runtime";"(0)";"Error";"Application: MediaPortal.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 628B96D7 ";"1026" "10/22/2015 11:35:46 AM";"Application Error";"Application Crashing Events";"Error";"Faulting application name: MediaPortal.exe, version: 1.9.0.0, time stamp: 0x54168047 Faulting module name: nvd3dum.dll, version: 9.18.13.4052, time stamp: 0x53b44304 Exception code: 0xc0000005 Fault offset: 0x007596d7 Faulting process id: 0x361c Faulting application start time: 0x01d10cf86e41bd8d Faulting application path: C:\Program Files\Team MediaPortal\MediaPortal\MediaPortal.exe Faulting module path: C:\Windows\SYSTEM32\nvd3dum.dll Report Id: b5128540-78eb-11e5-979f-00158331f009 Faulting package full name: Faulting package-relative application ID: ";"1000" "10/22/2015 11:35:52 AM";"Windows Error Reporting";"(0)";"Information";"Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: MediaPortal.exe P2: 1.9.0.0 P3: 54168047 P4: nvd3dum.dll P5: 9.18.13.4052 P6: 53b44304 P7: c0000005 P8: 007596d7 P9: P10: Attached files: These files may be available here: C:\Users\Rodrigo\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_MediaPortal.exe_2765cb83bb7db94daba31c57889ae8579e8662_ee23e365_02aeca31 Analysis symbol: Rechecking for solution: 0 Report Id: b5128540-78eb-11e5-979f-00158331f009 Report Status: 2048 Hashed bucket: ";"1001"[/collapse] Exception code c0000005 is an access violation exception. Quite common for memory related bugs. Note the faulting module name. That is typically the source of the problem. In this case it is nvd3dum.dll, which is part of the NVidia GPU driver. This is consistent with the fact that you reported the crashes occur when you try to view TV. In short: I reckon you have a problem with your GPU (video card) driver. Did you update it recently? If yes, that's the problem. If not, try updating it. [/QUOTE]

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