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<blockquote data-quote="RoChess" data-source="post: 1254734" data-attributes="member: 18896"><p>The MePo error log clearly has entries in it that should not exist. The first entry might set things in motion that cause all the subsequent failures to stack up, but the HID key not being in dictionary is a strange one.</p><p></p><p style="margin-left: 20px">[2019-02-21 10:39:46,758] [Error ] [MPMain ] [ERROR] - InputDevices - WndProc - exception caught from InputDevice: MediaPortal.InputDevices.HidListener System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.</p> <p style="margin-left: 20px">[2019-02-21 10:40:39,756] [Error ] [110 ] [ERROR] - render exception<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite5" alt=":confused:" title="Confused :confused:" loading="lazy" data-shortname=":confused:" />ystem.NullReferenceException: Object reference not set to an instance of an object.</p> <p style="margin-left: 20px">[2019-02-21 10:45:22,298] [Error ] [MPMain ] [ERROR] - InputDevices - WndProc - exception caught from InputDevice: MediaPortal.InputDevices.HidListener System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.</p> <p style="margin-left: 20px">[2019-02-21 10:48:16,577] [Error ] [MPMain ] [ERROR] - VMR9: MediaPortal.Player.VideoPlayerVMR9 in renderer</p><p></p><p>Roughly speaking the logs are saying you pressed a key that was not properly configured. And this occurred right after you exited MP-TVSeries to enter the GUI Home screen.</p><p></p><p style="margin-left: 20px">[2019-02-21 10:39:45,823] [Log ] [MPMain ] [DEBUG] - Window: WindowPlugins.home.GUIBasicHome init</p><p></p><p>Developers might need your HID XML configuration then, and I guess the other question is, do you remember what key you pressed? It would be a key shortly after you pressed the ESCape key to get to the Home screen.</p><p></p><p>Try the following to assist:</p><ol> <li data-xf-list-type="ol">open the MediaPortal log folder</li> <li data-xf-list-type="ol">delete all the log files<br /> </li> <li data-xf-list-type="ol">Play video, pause it, and get ready to hit keys, starting things off with ESCape key</li> <li data-xf-list-type="ol">press a key (and obviously remember it)<br /> </li> <li data-xf-list-type="ol">wait a second for the "MediaPortal-Error.log" file to be created, and verify you see the ERROR entry on KeyNotFoundException</li> <li data-xf-list-type="ol">Repeat from step #4 until you find a key that causes an issue</li> </ol><p>You should then be able to narrow down which exact keys are causing the issue, which will greatly help solving this for you.</p><p></p><p>Ideally you have access to concurrent RDP (RDPWrap is what I use), or setup a UNC share on the log folder, so you can keep MediaPortal full screen while pressing keys on the HTPC and monitor the log files from a different device (another PC, or phone, tablet, etc.). Otherwise have MediaPortal run in windowed mode (ALT+Enter should allow you to toggle out of fullscreen or adjust the configuration beforehand).</p></blockquote><p></p>
[QUOTE="RoChess, post: 1254734, member: 18896"] The MePo error log clearly has entries in it that should not exist. The first entry might set things in motion that cause all the subsequent failures to stack up, but the HID key not being in dictionary is a strange one. [INDENT][2019-02-21 10:39:46,758] [Error ] [MPMain ] [ERROR] - InputDevices - WndProc - exception caught from InputDevice: MediaPortal.InputDevices.HidListener System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary. [2019-02-21 10:40:39,756] [Error ] [110 ] [ERROR] - render exception:System.NullReferenceException: Object reference not set to an instance of an object. [2019-02-21 10:45:22,298] [Error ] [MPMain ] [ERROR] - InputDevices - WndProc - exception caught from InputDevice: MediaPortal.InputDevices.HidListener System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary. [2019-02-21 10:48:16,577] [Error ] [MPMain ] [ERROR] - VMR9: MediaPortal.Player.VideoPlayerVMR9 in renderer[/INDENT] Roughly speaking the logs are saying you pressed a key that was not properly configured. And this occurred right after you exited MP-TVSeries to enter the GUI Home screen. [INDENT][2019-02-21 10:39:45,823] [Log ] [MPMain ] [DEBUG] - Window: WindowPlugins.home.GUIBasicHome init[/INDENT] Developers might need your HID XML configuration then, and I guess the other question is, do you remember what key you pressed? It would be a key shortly after you pressed the ESCape key to get to the Home screen. Try the following to assist: [LIST=1] [*]open the MediaPortal log folder [*]delete all the log files [*]Play video, pause it, and get ready to hit keys, starting things off with ESCape key [*]press a key (and obviously remember it) [*]wait a second for the "MediaPortal-Error.log" file to be created, and verify you see the ERROR entry on KeyNotFoundException [*]Repeat from step #4 until you find a key that causes an issue [/LIST] You should then be able to narrow down which exact keys are causing the issue, which will greatly help solving this for you. Ideally you have access to concurrent RDP (RDPWrap is what I use), or setup a UNC share on the log folder, so you can keep MediaPortal full screen while pressing keys on the HTPC and monitor the log files from a different device (another PC, or phone, tablet, etc.). Otherwise have MediaPortal run in windowed mode (ALT+Enter should allow you to toggle out of fullscreen or adjust the configuration beforehand). [/QUOTE]
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