crash on startup (1 Viewer)

[stuntronic]

just updated to sp3 so i could use this. was using xbmc but ive got some vsync issue with it that doesnt appear in VLC player so im trying a different mc.

when i run the MP configuration utility i get a error send to microsoft, but if i click on the utility i can still use it, until i click don't send on the crash box and then it will close.

when i run the MP program it starts to load up, has the splashscreen with the blue curtains but then it shuts down and the error microsoft box comes up. i reinstalled dx9.0c (the latest and greatest im assuming), i ran wmp11 and set it all up, i confirmed that i have the mediaportal.xml file. those are the 3 suggestions i found when searching for this problem. logs inbound

#
#main.log
#
2011-12-03 09:05:18.250000 [Info.][MPMain(1)]: Load fonts from E:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal\Skin\DefaultWide\fonts.xml
2011-12-03 09:05:18.359375 [Info.][MPMain(1)]: D3D: InitializeDeviceObjects - Exception: System.ArgumentException: Font 'Arial' does not support style 'Regular'.
at System.Drawing.Font.CreateNativeFont()
at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
at System.Drawing.Font.Initialize(String familyName, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
at System.Drawing.Font..ctor(String familyName, Single emSize, FontStyle style)
at MediaPortal.GUI.Library.GUIFont.Create(String fileName, FontStyle style, Int32 Size)
at MediaPortal.GUI.Library.GUIFont.Load()
at MediaPortal.GUI.Library.GUIFontManager.LoadFonts(String strFilename)
at MediaPortalApp.InitializeDeviceObjects()
at MediaPortal.D3DApp.InitializeEnvironment()
2011-12-03 09:05:18.359375 [Warn.][MPMain(1)]: Main: ***** OnDeviceLost *****
2011-12-03 09:05:18.484375 [Info.][MPMain(1)]: DirectInput: not enabled
2011-12-03 09:05:18.640625 [Info.][MPMain(1)]: X10 debug: Could not get interface
2011-12-03 09:05:18.734375 [Info.][MPMain(1)]: Main: Running
2011-12-03 09:05:18.875000 [Info.][MPMain(1)]: Main: Starting up
2011-12-03 09:05:18.875000 [Info.][MPMain(1)]: PlugInManager.Load()
2011-12-03 09:05:19.046875 [Info.][MPMain(1)]: Load plugins from : E:\Program Files\Team MediaPortal\MediaPortal\Plugins\process\PowerSchedulerClientPlugin.dll
2011-12-03 09:05:19.109375 [Info.][MPMain(1)]: File Version : 1.2.1.0
2011-12-03 09:05:19.375000 [Info.][MPMain(1)]: Load plugins from : E:\Program Files\Team MediaPortal\MediaPortal\Plugins\process\ProcessPlugins.dll
2011-12-03 09:05:19.406250 [Info.][MPMain(1)]: File Version : 1.2.1.0
2011-12-03 09:05:19.578125 [Info.][MPMain(1)]: MusicDatabase: Opening database
2011-12-03 09:05:19.640625 [Info.][MPMain(1)]: using sqlite 3.6.6.1
2011-12-03 09:05:19.734375 [Info.][MPMain(1)]: MusicDatabase: Database opened
2011-12-03 09:05:19.968750 [Info.][MPMain(1)]: PlugInManager.Start()
2011-12-03 09:05:20.984375 [Info.][FilterChecker(5)]: FilterChecker: Found quartz.dll from 4/14/2008 located at E:\WINDOWS\system32\quartz.dll
2011-12-03 09:05:21.000000 [Info.][FilterChecker(5)]: FilterChecker: Version of installed quartz.dll: 6.5.2600.5512
2011-12-03 09:05:21.281250 [Info.][BassAudio(6)]: BASS: Initialize BASS environment ...
2011-12-03 09:05:21.375000 [Warn.][MPMain(1)]: Main: ***** OnDeviceLost *****
2011-12-03 09:05:21.640625 [Info.][MPMain(1)]: Exception ystem.NullReferenceException: Object reference not set to an instance of an object.
at MediaPortal.D3DApp.RecoverDevice()
at MediaPortalApp.OnProcess()
at MediaPortal.D3DApp.Application_Idle(Object sender, EventArgs e)
at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(Form mainForm)
at MediaPortalApp.Main(String[] args)
2011-12-03 09:05:21.640625 [Info.][MPMain(1)]: Exception :Object reference not set to an instance of an object.
2011-12-03 09:05:21.640625 [Info.][MPMain(1)]: site :Void RecoverDevice()
2011-12-03 09:05:21.640625 [Info.][MPMain(1)]: source :MediaPortal
2011-12-03 09:05:21.640625 [Info.][MPMain(1)]: stacktrace: at MediaPortal.D3DApp.RecoverDevice()
at MediaPortalApp.OnProcess()
at MediaPortal.D3DApp.Application_Idle(Object sender, EventArgs e)
at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(Form mainForm)
at MediaPortalApp.Main(String[] args)
2011-12-03 09:05:21.640625 [Info.][MPMain(1)]: MediaPortal stopped due to an exception Object reference not set to an instance of an object. MediaPortal at MediaPortal.D3DApp.RecoverDevice()
at MediaPortalApp.OnProcess()
at MediaPortal.D3DApp.Application_Idle(Object sender, EventArgs e)
at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(Form mainForm)
at MediaPortalApp.Main(String[] args)
2011-12-03 09:05:21.656250 [Info.][MPMain(1)]: Main: Exiting
2011-12-03 09:05:21.687500 [Info.][MPMain(1)]: PlugInManager.Stop()
2011-12-03 09:05:21.875000 [Info.][MPMain(1)]: fonts.SafeDispose()
2011-12-03 09:05:21.875000 [Info.][MPMain(1)]: TexturePackerispose()
2011-12-03 09:05:21.984375 [Info.][BassAudio(6)]: BASS: Initialize thread failed. Reason: Font 'Arial' does not support style 'Regular'.
2011-12-03 09:05:22.046875 [Info.][(2)]: MediaPortal: Unhandled exception occured
2011-12-03 09:05:22.062500 [Info.][(2)]: Exception ystem.NullReferenceException: Object reference not set to an instance of an object.
at MediaPortal.Visualization.VisualizationWindow.Dispose()
at MediaPortal.Visualization.VisualizationWindow.Finalize()
2011-12-03 09:05:22.062500 [Info.][(2)]: Exception :Object reference not set to an instance of an object.
2011-12-03 09:05:22.062500 [Info.][(2)]: site :Void Dispose()
2011-12-03 09:05:22.062500 [Info.][(2)]: source :Core
2011-12-03 09:05:22.062500 [Info.][(2)]: stacktrace: at MediaPortal.Visualization.VisualizationWindow.Dispose()
at MediaPortal.Visualization.VisualizationWindow.Finalize()


#
#configuration.log
#
2011-12-03 08:51:33.109375 [Info.][Config Main(1)]: Configuration v1.2.1.0 is starting up on Windows XP ( Service Pack 3 ) [5.1.2600.196608]
2011-12-03 08:51:33.109375 [Info.][Config Main(1)]: Verifying DirectX 9
2011-12-03 08:51:33.109375 [Info.][Config Main(1)]: Using Directories:
2011-12-03 08:51:33.109375 [Info.][Config Main(1)]: Base - E:\Program Files\Team MediaPortal\MediaPortal
2011-12-03 08:51:33.109375 [Info.][Config Main(1)]: Log - E:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal\Log
2011-12-03 08:51:33.109375 [Info.][Config Main(1)]: Skin - E:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal\Skin
2011-12-03 08:51:33.109375 [Info.][Config Main(1)]: Language - E:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal\Language
2011-12-03 08:51:33.109375 [Info.][Config Main(1)]: Database - E:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal\Database
2011-12-03 08:51:33.109375 [Info.][Config Main(1)]: Plugins - E:\Program Files\Team MediaPortal\MediaPortal\Plugins
2011-12-03 08:51:33.109375 [Info.][Config Main(1)]: Thumbs - E:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal\Thumbs
2011-12-03 08:51:33.109375 [Info.][Config Main(1)]: Cache - E:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal\Cache
2011-12-03 08:51:33.109375 [Info.][Config Main(1)]: Weather - E:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal\skin\DefaultWide\Media\Weather
2011-12-03 08:51:33.109375 [Info.][Config Main(1)]: Config - E:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal
2011-12-03 08:51:33.125000 [Info.][Config Main(1)]: Assembly creation time: 9/24/2011 6:02:08 AM (UTC)
2011-12-03 08:51:33.156250 [Info.][Config Main(1)]: Thumbs: MediaPortal is using high quality thumbnails
2011-12-03 08:51:33.156250 [Info.][Config Main(1)]: Create new standard setup
2011-12-03 08:51:33.234375 [Info.][Config Main(1)]: SettingsForm constructor

#
#error.log
#
2011-12-03 09:05:18.359375 [ERROR][MPMain(1)]: D3D: InitializeDeviceObjects - Exception: System.ArgumentException: Font 'Arial' does not support style 'Regular'.
at System.Drawing.Font.CreateNativeFont()
at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
at System.Drawing.Font.Initialize(String familyName, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
at System.Drawing.Font..ctor(String familyName, Single emSize, FontStyle style)
at MediaPortal.GUI.Library.GUIFont.Create(String fileName, FontStyle style, Int32 Size)
at MediaPortal.GUI.Library.GUIFont.Load()
at MediaPortal.GUI.Library.GUIFontManager.LoadFonts(String strFilename)
at MediaPortalApp.InitializeDeviceObjects()
at MediaPortal.D3DApp.InitializeEnvironment()
2011-12-03 09:05:21.640625 [ERROR][MPMain(1)]: Exception ystem.NullReferenceException: Object reference not set to an instance of an object.
at MediaPortal.D3DApp.RecoverDevice()
at MediaPortalApp.OnProcess()
at MediaPortal.D3DApp.Application_Idle(Object sender, EventArgs e)
at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(Form mainForm)
at MediaPortalApp.Main(String[] args)
2011-12-03 09:05:21.640625 [ERROR][MPMain(1)]: Exception :Object reference not set to an instance of an object.
2011-12-03 09:05:21.640625 [ERROR][MPMain(1)]: site :Void RecoverDevice()
2011-12-03 09:05:21.640625 [ERROR][MPMain(1)]: source :MediaPortal
2011-12-03 09:05:21.640625 [ERROR][MPMain(1)]: stacktrace: at MediaPortal.D3DApp.RecoverDevice()
at MediaPortalApp.OnProcess()
at MediaPortal.D3DApp.Application_Idle(Object sender, EventArgs e)
at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(Form mainForm)
at MediaPortalApp.Main(String[] args)
2011-12-03 09:05:21.640625 [ERROR][MPMain(1)]: MediaPortal stopped due to an exception Object reference not set to an instance of an object. MediaPortal at MediaPortal.D3DApp.RecoverDevice()
at MediaPortalApp.OnProcess()
at MediaPortal.D3DApp.Application_Idle(Object sender, EventArgs e)
at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(Form mainForm)
at MediaPortalApp.Main(String[] args)
2011-12-03 09:05:21.984375 [ERROR][BassAudio(6)]: BASS: Initialize thread failed. Reason: Font 'Arial' does not support style 'Regular'.
2011-12-03 09:05:22.046875 [ERROR][(2)]: MediaPortal: Unhandled exception occured
2011-12-03 09:05:22.062500 [ERROR][(2)]: Exception ystem.NullReferenceException: Object reference not set to an instance of an object.
at MediaPortal.Visualization.VisualizationWindow.Dispose()
at MediaPortal.Visualization.VisualizationWindow.Finalize()
2011-12-03 09:05:22.062500 [ERROR][(2)]: Exception :Object reference not set to an instance of an object.
2011-12-03 09:05:22.062500 [ERROR][(2)]: site :Void Dispose()
2011-12-03 09:05:22.062500 [ERROR][(2)]: source :Core
2011-12-03 09:05:22.062500 [ERROR][(2)]: stacktrace: at MediaPortal.Visualization.VisualizationWindow.Dispose()
at MediaPortal.Visualization.VisualizationWindow.Finalize()


if i cant be helped does anyone know some alternate free open source media centres? this systray on my tv is starting to get old

 

[mm1352000]

Hi and welcome stuntronic

I'll get straight to the point: what kind of video card do you have? The kinds of errors you're getting suggest that your video card *hardware* might not support DX9. We have listed minimum hardware requirements and required software updates listed -->here<--. Please check them also and let us know if your machine meets the requirements.

mm

 

[stuntronic]

onboard video w 128mb vram, 2.6ghz intel cpu. pretty awful computer but vlc runs fine, and xbmc works, it just has that damn vertical stutter. everything's up to date thouh, the /deploy dir had all the dx and .net binaries and all of them installed without a hitch. ill install this on a different pc and see what i can find out. thanks

 

[amw2320]

Looks like you have the same problem I did. Reinstall your arial font and let me know if it works.

Instructions here:
https://forum.team-mediaportal.com/general-support-51/new-crash-startup-fixed-103366/#post819409

Now that I found the problem, it looks like this happens alot:

https://forum.team-mediaportal.com/...stall-crashes-mediaportal-client-start-91258/
https://forum.team-mediaportal.com/...t-arial-does-not-support-style-regular-60482/
https://forum.team-mediaportal.com/general-support-51/mediaportal-freezes-every-time-startup-43850/
https://forum.team-mediaportal.com/...t-arial-does-not-support-style-regular-43060/

Seems like Mediaportal should be able to handle a bad font better than this.

 

[stuntronic]

amw, thank you. I still kind of stunned how easy a fix that was. I had completely written off Media Portal, and in fact I was just using vlc player and firefox to watch stuff. i copied over the arial font pack from my laptop's win7 installation and dragged arial.ttf into C:/windows/fonts. started right up. thanks!