[no Bug] Deploy Tool error during installation (1 Viewer)

Klausi2011

Portal Member
February 15, 2011
19
0
Home Country
Germany Germany
If I start the installation, it starts with downloading and installing DirectX 9c June 2010, then a Error came up.
I update a existing V1.1.3 installation.

Mediaportal Deploy Tool Error
Es ist ein Fehler bei der Installation der Anwendung [DirectX9C . June 2010] augetreten.
-> Error during Installation if [DirectX9C . June 2010]
No additional error codes. I only can press OK to cancel the installation.

Regards

MediaPortal Version: 1.1.2
MediaPortal Skin: blue
Windows Version: W7 SP1
CPU Type: AMD Athlon II X3 400e
HDD: 1TB
Memory: 2GB
Motherboard: GA-880GM-UD2H
Video Card: on board.
Video Card Driver:
Sound Card:
Sound Card AC3: no
Sound Card Driver:
1. TV Card: Technotrend
1. TV Card Type: DVB-C
1. TV Card Driver:
Satelite/CableTV Provider: Cable
HTPC Case: Antec Fusion Remote
TV: Philips HDTV
TV - HTPC Connection: HDMI + VGA 2. Screen
 

Walzing

Portal Pro
November 15, 2008
187
9
I had the same.
I had to install it manually. I did both - DirectX and VC++2010.

After this it's working.
 

chemelli

Retired Team Member
  • Premium Supporter
  • September 28, 2006
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    Milano, Italy
    Home Country
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    Some 3rd party applications/drivers keep some DirectX file in use so the silent installation fails. In some system you may be even forced to install the updated in safe mode.

    Unfortunately nothing we can do on our side.

    Simone
     

    mp-user

    Portal Pro
    July 26, 2008
    54
    1
    AW: Deploy Tool error during installation

    There can be two things done in this case:
    1st: As the installation is interrupted anyway, ask the user if he want to install DirectX/Visual-C++ Runtime in manual mode and start the installation if he say yes.
    2nd: change the message to something like "Error during Installation of [DirectX9C . June 2010], try to install it manual (maybe safe-mode needed)"

    mp-user
     

    Klausi2011

    Portal Member
    February 15, 2011
    19
    0
    Home Country
    Germany Germany
    It worked, thanks! :D

    - First I unpacked and installed directX9c_june, but it also failed with error, some files used stop all programs. No program was open, I killed programs and services with the task manager but I could´t find the problem.
    - Then I started W7 in safe mode -> Now I could install DXSetup.exe.
    - Restart W7 - Install Mediaportal V1.2.0

    Regards
    Klausi
     

    rekenaar

    Retired Team Member
  • Premium Supporter
  • December 17, 2006
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    I also had to manually install directx in safe mode.
    All working now :)
     

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