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<blockquote data-quote="etheesdad" data-source="post: 368053" data-attributes="member: 84335"><p>I agree with George about the manual (also in the case of MP, wiki). </p><p></p><p>Ive been using MP for about 3 months, and one of the most annoying aspects in getting MP set up and working was the lack of decent documentation. It took a good couple of weeks to get the machine up and running properly - time that could have been considerably shortened with better documentation.</p><p></p><p>At this stage users need to rely as much on the Forum as on the wiki/manual. </p><p></p><p>The issue forum posts/support requests being such an important aspect of getting a machine set up with MP is that, as you point out, Ray, it requires people posting to have the know-how to make useful support requests - a quick perusal of the Forum shows that a good deal of the requests for support (initially, at least), lack the information required to get the help they need. This is inherent in a Forum format, and a problem that wont go away - but it is a real issue for new users and one that adds time and effort to the process of getting information which could be better resourced in another format. </p><p></p><p>Im not knocking the Forum which is a great resource. It just seems to me that there is a body of information here that should be contained in the manual/wiki.</p><p></p><p>Doing screeds of searching through the forum posts is an inferior, incomplete and time-consuming method compared to having adequate documentation in the first place. At this stage thats exactly what new users are forced to do.</p><p></p><p>The docs also need updating in a number of sections. Out-of-date documentation with software like MP is about as useful as a bowling ball with no holes.</p><p></p><p>It also lacks specificity relating to hardware, OS choices, and Codecs. Its the diversity of these combinations of variables that makes getting MP set up properly such a crap-shoot. Some sound information at the outset would save people a lot of headaches down the track.</p><p></p><p>I had come from Mythtv in Linux before using MP, and although the wiki for it is also a work in progress, its at least possible to get specific information about particular remote setups, TV-card models, cases, etc. This or a similar model of documentation, adequately resourced, would save people a lot of time searching and posting Here. </p><p></p><p>For an indication of the comparison Im making, see: <a href="http://www.mythtv.org/wiki/Main_Page" target="_blank">Main Page - MythTV</a></p></blockquote><p></p>
[QUOTE="etheesdad, post: 368053, member: 84335"] I agree with George about the manual (also in the case of MP, wiki). Ive been using MP for about 3 months, and one of the most annoying aspects in getting MP set up and working was the lack of decent documentation. It took a good couple of weeks to get the machine up and running properly - time that could have been considerably shortened with better documentation. At this stage users need to rely as much on the Forum as on the wiki/manual. The issue forum posts/support requests being such an important aspect of getting a machine set up with MP is that, as you point out, Ray, it requires people posting to have the know-how to make useful support requests - a quick perusal of the Forum shows that a good deal of the requests for support (initially, at least), lack the information required to get the help they need. This is inherent in a Forum format, and a problem that wont go away - but it is a real issue for new users and one that adds time and effort to the process of getting information which could be better resourced in another format. Im not knocking the Forum which is a great resource. It just seems to me that there is a body of information here that should be contained in the manual/wiki. Doing screeds of searching through the forum posts is an inferior, incomplete and time-consuming method compared to having adequate documentation in the first place. At this stage thats exactly what new users are forced to do. The docs also need updating in a number of sections. Out-of-date documentation with software like MP is about as useful as a bowling ball with no holes. It also lacks specificity relating to hardware, OS choices, and Codecs. Its the diversity of these combinations of variables that makes getting MP set up properly such a crap-shoot. Some sound information at the outset would save people a lot of headaches down the track. I had come from Mythtv in Linux before using MP, and although the wiki for it is also a work in progress, its at least possible to get specific information about particular remote setups, TV-card models, cases, etc. This or a similar model of documentation, adequately resourced, would save people a lot of time searching and posting Here. For an indication of the comparison Im making, see: [url=http://www.mythtv.org/wiki/Main_Page]Main Page - MythTV[/url] [/QUOTE]
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