[no Bug] EPG Missing for some TV Channels Ziggo NL (1 Viewer)

K405

MP Donator
  • Premium Supporter
  • December 24, 2007
    58
    14
    Zoetermeer
    Home Country
    Netherlands Netherlands
    MediaPortal Version: 1.2.0 Beta
    MediaPortal Skin: StreamedMP
    Windows Version: Windows 7 Service Pack 1
    CPU Type: Intel® Core™2 Duo Processor @ 2.93GHz
    HDD: OCZ Vertex 2 120GB
    Memory: 2 GB
    Motherboard: Gigabyte GA-P43-ES3G
    Video Card: MSI GeForce GT 430 1GB
    Video Card Driver: NVidia 8.17.12.7533
    Sound Card: On board
    Sound Card AC3:
    Sound Card Driver: 6.1.7601.17514
    1. TV Card: TT-Budget C-1501
    1. TV Card Type: DVB-C
    1. TV Card Driver: 5.0.1.8
    2. TV Card: Mystique CaBiX-C2
    2. TV Card Type: DVB-C
    2. TV Card Driver: 2.0.1016.0
    3. TV Card: Mystique CaBiX-C2
    3. TV Card Type: DVB-C
    3. TV Card Driver: 2.0.1016.0
    4. TV Card:
    4. TV Card Type:
    4. TV Card Driver:
    MPEG2 Video Codec:
    MPEG2 Audio Codec:
    h.264 Video Codec:
    Satelite/CableTV Provider:
    HTPC Case: Nox Media II
    Cooling: Scythe Shuriken Rev.B, Low Profile
    Power Supply:
    Remote: Logitech 1000
    TV: Samsung PS50B650
    TV - HTPC Connection: HDMI

    epgscreenshot.png


    Hi All,

    After a fresh install of MP 1.2.0 Beta the EPG shows for all channels. But after some time I start missing EPG info for some channels. I did a couple of fresh installs but all eventually ended with the same issue.

    "Zender verstrekt geen informatie"
    "Channel does not provide information"

    On my Dreambox all EPG info is present for all channels.
     

    K405

    MP Donator
  • Premium Supporter
  • December 24, 2007
    58
    14
    Zoetermeer
    Home Country
    Netherlands Netherlands
    Hmmm, seem to have managed to get EPG now even for the channels which where missing info before.
    Choose the ALL option for Grab EPG for the following languages on the TV EPG Grabber Tab in MP - TV Server Configuration.
    Choose: Store data only for selected channels

    Double checked if all TV Tuner cards are allowed to grab EPG which triggered a re-start of TV Service.

    Left it alone for a while to do a refresh for EPG for all channels. Now every channel has EPG info available.
     

    mm1352000

    Retired Team Member
  • Premium Supporter
  • September 1, 2008
    21,577
    8,224
    Home Country
    New Zealand New Zealand
    Hi K405

    Thank you for reporting the solution. :D
    I'm going to mark this as "no bug" since it was a configuration issue. Is that okay with you?

    mm
     

    K405

    MP Donator
  • Premium Supporter
  • December 24, 2007
    58
    14
    Zoetermeer
    Home Country
    Netherlands Netherlands
    Re: EPG Missing for some TV Channels Ziggo NL *issue reoccured*

    I'm sorry to say but the problem has returned. I have not touched the EPG settings at all.

    I do not know if the logs would do any good in this case. I'm attaching the current logs anyway.

    epgscreenshot1.png
     

    mm1352000

    Retired Team Member
  • Premium Supporter
  • September 1, 2008
    21,577
    8,224
    Home Country
    New Zealand New Zealand
    Hi K405

    Of course the logs are useful - thank you for providing them! :)
    I don't think TV Server is doing anything wrong. It *is* trying to grab EPG, however there just doesn't seem to be any available for some of your channels. Lets take Veronica/Disney XD as an example. TV Server tries to grab EPG for 10 minutes before giving up:

    2011-06-24 03:33:12.648083 [(19)]: card: Tune 4 to Veronica/Disney XD
    2011-06-24 03:33:12.648083 [(19)]: card: user: epg:4:-1 tune DVBC:tv:Ziggo Veronica/Disney XD Freq:380000 ONID:500 TSID:6 SID:6001 PMT:0x23 FTA:False LCN:998 SymbolRate:6875 Modulation:Mod64Qam
    2011-06-24 03:33:12.663683 [(19)]: TimeShifter.OnBeforeTune: resetting audio/video events
    2011-06-24 03:33:12.679283 [(19)]: dvbc: Tune:DVBC:tv:Ziggo Veronica/Disney XD Freq:380000 ONID:500 TSID:6 SID:6001 PMT:0x23 FTA:False LCN:998 SymbolRate:6875 Modulation:Mod64Qam
    2011-06-24 03:33:12.679283 [(19)]: dvb:confused:ubmiting tunerequest Channel:Veronica/Disney XD subChannel:-1
    2011-06-24 03:33:12.694883 [(19)]: dvb:Getting new subchannel
    2011-06-24 03:33:12.710483 [(19)]: dvb:GetNewSubChannel:0 #0
    2011-06-24 03:33:12.726083 [(19)]: TvDvbChannel ctor new subchIndex:0
    2011-06-24 03:33:12.726083 [(19)]: dvb:confused:ubmit tunerequest size:1 new:0
    2011-06-24 03:33:12.726083 [(19)]: subch:0 OnBeforeTune
    2011-06-24 03:33:12.741683 [(19)]: dvb:confused:ubmit tunerequest calling put_TuneRequest
    2011-06-24 03:33:13.334484 [(19)]: dvb:confused:ubmit tunerequest done calling put_TuneRequest
    2011-06-24 03:33:13.334484 [(19)]: subch:0 OnAfterTune
    2011-06-24 03:33:13.350084 [(19)]: RunGraph
    2011-06-24 03:33:13.350084 [(19)]: subch:0 OnGraphStart
    2011-06-24 03:33:13.365684 [(19)]: dvb: RunGraph
    2011-06-24 03:33:13.958485 [(19)]: dvb: LockedInOnSignal ok
    2011-06-24 03:33:13.958485 [(19)]: subch:0 OnGraphStarted
    2011-06-24 03:33:13.989685 [(19)]: subch:0 SetupPmtGrabber:pid 23 sid:1771
    2011-06-24 03:33:13.989685 [(19)]: subch:0 set pmt grabber pmt:23 sid:1771
    2011-06-24 03:33:14.005285 [(19)]: subch:0 set ca grabber
    2011-06-24 03:33:14.020885 [(19)]: TimeShifter.OnAfterTune: resetting audio/video time
    2011-06-24 03:33:14.020885 [(19)]: WaitForPMT: Waiting for PMT 23
    2011-06-24 03:33:14.145686 [(25)]: subch:0 OnPMTReceived() pmt:23 ran:True dynamic:False
    2011-06-24 03:33:14.145686 [(19)]: WaitForPMT: Found PMT after 0,1248003 seconds.
    2011-06-24 03:33:14.208086 [(25)]: subch:OnCaReceived()
    2011-06-24 03:33:14.208086 [(19)]: subch:0 SendPmt:CA found after 0,0624001 seconds
    2011-06-24 03:33:14.208086 [(19)]: subch:0 SendPmt:1771 1771 FFFFFFFF 18
    2011-06-24 03:33:14.223686 [(19)]: Decode pmt
    2011-06-24 03:33:14.223686 [(19)]: descr1 len:6 9 4 6 4 ef a0
    2011-06-24 03:33:14.223686 [(19)]: descr1 len:6 9 4 6 2 f3 88
    2011-06-24 03:33:14.223686 [(19)]: Set descriptor data with length 6
    2011-06-24 03:33:14.239286 [(19)]: Set descriptor data with length 6
    2011-06-24 03:33:14.239286 [(19)]: Set descriptor data with length 7
    2011-06-24 03:33:14.239286 [(19)]: subch:0 SendPMT version:24 len:64 6001
    2011-06-24 03:33:14.254886 [(19)]: TechnoTrend IsCamReady(): IsCamPresent:False, IsCamReady:False
    2011-06-24 03:33:14.254886 [(19)]: subch:0 cam flags:False
    2011-06-24 03:33:14.254886 [(19)]: subch:0 SetMpegPidMapping
    2011-06-24 03:33:14.270486 [(19)]: subch:0 pid:39 pcr
    2011-06-24 03:33:14.270486 [(19)]: subch:0 pid:23 pmt
    2011-06-24 03:33:14.270486 [(19)]: subch:0 pid:39 video type:MPEG-2
    2011-06-24 03:33:14.270486 [(19)]: subch:0 map pid:39 video type:MPEG-2
    2011-06-24 03:33:14.286086 [(19)]: subch:0 pid:107 audio lang:dut type:MPEG-1
    2011-06-24 03:33:14.286086 [(19)]: subch:0 map pid:107 audio lang:dut type:MPEG-1
    2011-06-24 03:33:14.301686 [(19)]: subch:0 pid:12E audio lang:dut type:MPEG-1
    2011-06-24 03:33:14.301686 [(19)]: subch:0 pid:13A teletext type:6
    2011-06-24 03:33:14.301686 [(19)]: subch:0 map pid:13A teletext type:6
    2011-06-24 03:33:14.317286 [(19)]: ecm len:6 9 4 6 4 EF A0
    2011-06-24 03:33:14.317286 [(19)]: ecm len:6 9 4 6 2 F3 88
    2011-06-24 03:33:14.317286 [(19)]: emm len:6 9 4 6 2 E0 30
    2011-06-24 03:33:14.332886 [(19)]: emm len:6 9 4 6 4 E0 35
    2011-06-24 03:33:14.332886 [(19)]: Number of HWPIDS that needs to be sent to tuner :14
    2011-06-24 03:33:14.332886 [(19)]: mdplug: SetChannel nr of currently decoding channels 0.
    2011-06-24 03:33:14.332886 [(19)]: mdplug: SetChannel starting decryption on channel 'Veronica/Disney XD' using plugin slot 1 of 1 avail.
    2011-06-24 03:33:14.348486 [(19)]: emm len:6 9 4 6 2 E0 30
    2011-06-24 03:33:14.348486 [(19)]: emm len:6 9 4 6 4 E0 35
    2011-06-24 03:33:14.348486 [(19)]: EMM #0 CA:0x602 EMM:0x30 ID:0x0
    2011-06-24 03:33:14.364086 [(19)]: EMM #1 CA:0x604 EMM:0x35 ID:0x0
    2011-06-24 03:33:14.364086 [(19)]: ecm len:6 9 4 6 4 EF A0
    2011-06-24 03:33:14.364086 [(19)]: ecm len:6 9 4 6 2 F3 88
    2011-06-24 03:33:14.364086 [(19)]: ECM #0 CA:0x604 ECM:0xFA0 ID:0x0
    2011-06-24 03:33:14.379686 [(19)]: ECM #1 CA:0x602 ECM:0x1388 ID:0x0
    2011-06-24 03:33:14.379686 [(19)]: mdplug: MDAPIProvID.xml Filling out MDAPIProvID False
    2011-06-24 03:33:14.379686 [(19)]: mdplug: MDAPIProvID.xml mode used = Channel:False Provider:False Ca_typ:False
    2011-06-24 03:33:14.395286 [(19)]: mdapi: Attempting to add entry to MDAPIProvID.xml
    2011-06-24 03:33:14.395286 [(19)]: mdplug: tp_id:6(0x6) sid:6001(0x1771) pmt_id:35(0x23)
    2011-06-24 03:33:14.395286 [(19)]: mdplug: #0 CA_typ:1540(0x604) ECM:4000(0xFA0) EMM:0x35 provider:0(0x0)
    2011-06-24 03:33:14.395286 [(19)]: mdplug: #1 CA_typ:1538(0x602) ECM:5000(0x1388) EMM:0x30 provider:0(0x0)
    2011-06-24 03:33:14.426486 [(19)]: mdplug: Send channel change to MDAPI filter Ca_Id:0 CA_Nr:2 ECM_PID:4000(0xFA0)
    2011-06-24 03:33:14.426486 [(19)]: subch:0 stop tif
    2011-06-24 03:33:14.426486 [(19)]: WaitForPmt: PMT handling took 0,2808004 seconds.
    2011-06-24 03:33:14.442086 [(19)]: card: Tuner locked: True
    2011-06-24 03:33:14.442086 [(19)]: **************************************************
    2011-06-24 03:33:14.457686 [(19)]: ***** SIGNAL LEVEL: 70, SIGNAL QUALITY: 100 *****
    2011-06-24 03:33:14.457686 [(19)]: **************************************************
    2011-06-24 03:33:14.457686 [(19)]: card: tuned user: epg subchannel: 0
    2011-06-24 03:33:14.473286 [(19)]: user:epg add
    2011-06-24 03:33:14.473286 [DVB EPG timer(12)]: Controller: GrabEpg on card ID == 4
    2011-06-24 03:33:14.488886 [DVB EPG timer(12)]: dvb:grab epg...
    2011-06-24 03:36:58.240079 [(12)]: DiskManagement: checking free disk space
    2011-06-24 03:43:15.479942 [(12)]: Controller: AbortEPGGrabbing on card ID == 4
    2011-06-24 03:43:15.479942 [(12)]: dvb:abort grabbing epg
    2011-06-24 03:43:16.400344 [(12)]: Timeshifting epg grabber stopped.

    2011-06-24 03:33:14.520086 [DVB EPG timer(12)]: EpgCard: card: 4 starting to grab DVBC:tv:Ziggo Veronica/Disney XD Freq:380000 ONID:500 TSID:6 SID:6001 PMT:0x23 FTA:False LCN:998 SymbolRate:6875 Modulation:Mod64Qam
    2011-06-24 03:33:14.722887 [(12)]: EpgCard: allow grabbing for 0,2028004 seconds on card 4
    2011-06-24 03:33:45.080540 [(4)]: EpgCard: allow grabbing for 30,5604537 seconds on card 4
    2011-06-24 03:34:14.938992 [(12)]: EpgCard: allow grabbing for 60,4189061 seconds on card 4
    2011-06-24 03:34:44.797445 [(12)]: EpgCard: allow grabbing for 90,2773586 seconds on card 4
    2011-06-24 03:35:15.170698 [(12)]: EpgCard: allow grabbing for 120,6506119 seconds on card 4
    2011-06-24 03:35:45.029151 [(12)]: EpgCard: allow grabbing for 150,5090644 seconds on card 4
    2011-06-24 03:36:14.887603 [(4)]: EpgCard: allow grabbing for 180,3675168 seconds on card 4
    2011-06-24 03:36:45.260857 [(12)]: EpgCard: allow grabbing for 210,7407702 seconds on card 4
    2011-06-24 03:37:15.119309 [(12)]: EpgCard: allow grabbing for 240,5992226 seconds on card 4
    2011-06-24 03:37:44.977761 [(12)]: EpgCard: allow grabbing for 270,457675 seconds on card 4
    2011-06-24 03:38:15.351015 [(12)]: EpgCard: allow grabbing for 300,8309284 seconds on card 4
    2011-06-24 03:38:45.209467 [(12)]: EpgCard: allow grabbing for 330,6893808 seconds on card 4
    2011-06-24 03:39:15.067920 [(12)]: EpgCard: allow grabbing for 360,5478333 seconds on card 4
    2011-06-24 03:39:44.926372 [(12)]: EpgCard: allow grabbing for 390,4062857 seconds on card 4
    2011-06-24 03:40:15.299625 [(12)]: EpgCard: allow grabbing for 420,7795391 seconds on card 4
    2011-06-24 03:40:45.158078 [(4)]: EpgCard: allow grabbing for 450,6379915 seconds on card 4
    2011-06-24 03:41:15.016530 [(12)]: EpgCard: allow grabbing for 480,496444 seconds on card 4
    2011-06-24 03:41:45.389784 [(12)]: EpgCard: allow grabbing for 510,8696973 seconds on card 4
    2011-06-24 03:42:15.248236 [(12)]: EpgCard: allow grabbing for 540,7281497 seconds on card 4
    2011-06-24 03:42:45.106689 [(12)]: EpgCard: allow grabbing for 570,5866022 seconds on card 4
    2011-06-24 03:43:15.479942 [(12)]: EpgCard: card: 4 timeout after 10,0159975916667 mins
    2011-06-24 03:43:15.479942 [(12)]: EpgGrabbing: Abort

    Attempts after that are aborted immediately since TV Server thinks the EPG was recently updated:

    2011-06-24 05:32:51.078691 [EPG Update thread(15)]: IdleEpgGrabber: Veronica HD/Disney XD not needed lastUpdate:24-6-2011 3:32:52

    Then later we see TV Server trying to grab EPG again:

    2011-06-24 07:52:20.056591 [DVB EPG timer(12)]: Grab for card:#4 transponder #6/27 channel: Veronica/Disney XD
    2011-06-24 07:52:20.056591 [DVB EPG timer(12)]: EpgCard: grab epg on card: #4 transponder: #5 ch:Veronica/Disney XD
    2011-06-24 07:52:22.162594 [DVB EPG timer(12)]: EpgGrabbing: Start
    2011-06-24 07:52:22.209394 [DVB EPG timer(12)]: EpgCard: card: 4 starting to grab DVBC:tv:Ziggo Veronica/Disney XD Freq:380000 ONID:500 TSID:6 SID:6001 PMT:0x23 FTA:False LCN:998 SymbolRate:6875 Modulation:Mod64Qam
    2011-06-24 07:52:22.287395 [(12)]: EpgCard: allow grabbing for 0,0780001 seconds on card 4
    2011-06-24 07:52:52.582648 [(12)]: EpgCard: allow grabbing for 30,3732533 seconds on card 4
    2011-06-24 07:53:22.441100 [(12)]: EpgCard: allow grabbing for 60,2317058 seconds on card 4
    2011-06-24 07:53:52.814354 [(12)]: EpgCard: allow grabbing for 90,6049591 seconds on card 4
    2011-06-24 07:54:22.672806 [(12)]: EpgCard: allow grabbing for 120,4634116 seconds on card 4
    2011-06-24 07:54:52.531258 [(12)]: EpgCard: allow grabbing for 150,321864 seconds on card 4
    2011-06-24 07:55:22.389711 [(12)]: EpgCard: allow grabbing for 180,1803165 seconds on card 4
    2011-06-24 07:55:52.279363 [(16)]: dvb:mhw ready MHW 0 titles found
    2011-06-24 07:55:52.279363 [(16)]: dvb:dvb ready.EPG 190 channels

    Again, TV Server has to give up as EPG does not seem to be available. Finally:

    2011-06-24 10:30:52.003699 [EPG Update thread(30)]: IdleEpgGrabber: Veronica HD/Disney XD not needed lastUpdate:24-6-2011 7:51:51

    The same thing is also happening for the other channels...

    So to summarise, TV Server tries to grab EPG, but it doesn't seem to be available. I'd recommend that you contact your provider and ask them if the EPG delivery has changed.

    mm
     

    K405

    MP Donator
  • Premium Supporter
  • December 24, 2007
    58
    14
    Zoetermeer
    Home Country
    Netherlands Netherlands
    Hi mm,

    Thanks for the quick reply. :)

    And yes the logs show it's grabbing and not finding anything hence I concluded the logs are useless ;)

    On my Dreambox I do have EPG available. I might test it in Windows MCE / DVB Link if I can find the time and have the energy ;)
     

    K405

    MP Donator
  • Premium Supporter
  • December 24, 2007
    58
    14
    Zoetermeer
    Home Country
    Netherlands Netherlands
    Ok, I have ticked off Enable CRC Check in the DVB EPG tab in TV Server Configuration.
    Clicked edit on the cards tab in TV Server Configuration which revoked a TV Service restart.

    Now I see a different message "Geen informatie voor de TV-Gids." but one of the channels Nederland 3 is getting EPG info.

    epgscreenshot2.png
     

    K405

    MP Donator
  • Premium Supporter
  • December 24, 2007
    58
    14
    Zoetermeer
    Home Country
    Netherlands Netherlands
    Hi,

    Here's what I have now after my last post.

    epgscreenshot3.png
     

    K405

    MP Donator
  • Premium Supporter
  • December 24, 2007
    58
    14
    Zoetermeer
    Home Country
    Netherlands Netherlands
    I have been running ForTheRecord instead of MP's TV server for weeks now and have not had a single issue with EPG missing. So my advice to anyone watching Ziggo with low budget DVB-C cards and EPG problems I would say: "Give ForTheRecord a try."
     

    Users who are viewing this thread

    Top Bottom