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<blockquote data-quote="mm1352000" data-source="post: 1170938" data-attributes="member: 82144"><p>Thank you for the details. Your configuration looks reasonable to me (well done <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite24" alt="(y)" title="Thumbs Up (y)" loading="lazy" data-shortname="(y)" /> ), and I can see that TV Server is able to grab a <strong>lot </strong>of EPG as a result:</p><p>[2016-01-10 22:38:10,171] [EPG ] [DVB EPG timer] [INFO ] - EpgCard: card: 3 starting to grab DVBS:tv: Unknown EF Freq:12471812 ONID:4100 TSID:18 SID:239 PMT:0x21 FTA:True LCN:10000 SymbolRate:21500 Modulation:Mod8Psk Polarisation:CircularL InnerFecRate:Rate2_3 DisEqc:Level1AA band:NaCustom1 Pilot:NotSet RollOff:NotSet</p><p>...</p><p>[2016-01-10 22:47:54,074] [EPG ] [12 ] [INFO ] - dvb:dvb ready.EPG <strong>7257 </strong>channels</p><p>...</p><p>[2016-01-10 22:48:10,465] [EPG ] [6 ] [INFO ] - EpgCard: card: 3 timeout after 10.0048889133333 mins</p><p></p><p></p><p>It seems that this huuuuge amount of EPG is overwhelming TV Server when it tries to store it in the database:</p><p>[collapse]</p><p>[2016-01-10 22:48:23,223] [Log ] [12 ] [ERROR] - Exception <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite5" alt=":confused:" title="Confused :confused:" loading="lazy" data-shortname=":confused:" />ystem.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.</p><p> at System.String.Concat(String str0, String str1)</p><p> at System.String.Concat(Object arg0, Object arg1)</p><p> at TvLibrary.Implementations.DVB.TvCardDvbBase.get_Epg()</p><p></p><p>[2016-01-10 22:48:24,114] [Log ] [12 ] [INFO ] - Error while converting dvb text</p><p>[2016-01-10 22:48:25,039] [Log ] [12 ] [ERROR] - Exception <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite5" alt=":confused:" title="Confused :confused:" loading="lazy" data-shortname=":confused:" />ystem.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.</p><p> at System.String.Concat(String str0, String str1)</p><p> at System.String.Concat(Object arg0, Object arg1)</p><p> at TvLibrary.Implementations.DVB.TvCardDvbBase.get_Epg()[/collapse]</p><p></p><p>It's either too much data, or the format of some of the data is not as TV Server expects it to be.</p><p></p><p></p><p>So, in short: it looks like there's a technical issue which is preventing TV Server from storing the EPG data that it finds. I would really like the opportunity to investigate further and attempt to solve this issue. Therefore, please can you do the following:</p><ol> <li data-xf-list-type="ol">Open TV Server Configuration.</li> <li data-xf-list-type="ol">Navigate to the "manual control" section.</li> <li data-xf-list-type="ol">Click "stop service".</li> <li data-xf-list-type="ol">Open Windows Explorer.</li> <li data-xf-list-type="ol">Navigate to your TV Server install folder (typically c:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server).</li> <li data-xf-list-type="ol">Take a backup copy of TsWriter.ax.</li> <li data-xf-list-type="ol">Download and extract the attached version of TsWriter.ax into the same folder to replace the standard version.</li> <li data-xf-list-type="ol">Back in TV Server Configuration, click "start service".</li> <li data-xf-list-type="ol">Use the "group" and "channel" fields to select any one of the channels shown <a href="http://uplink.jameslong.name/chan119.html" target="_blank">here </a>on transponder 18 ("TP 18", 119.0W 12.47186 L SR: 21500 2/3 FEC 8PSK DVB-S) that you are able to decrypt as part of your subscription.</li> <li data-xf-list-type="ol">Click "start timeshift".</li> <li data-xf-list-type="ol">Leave TV Server time-shifting on that channel for 15 minutes.</li> <li data-xf-list-type="ol">After the 10 minutes have elapsed, click "stop timeshift" and then "stop service".<br /> </li> <li data-xf-list-type="ol">Back in Windows Explorer, navigate to your time-shift folder. The default folder is c:\<strong>ProgramData</strong>\Team MediaPortal\MediaPortal TV Server\timeshiftbuffer. Windows usually hides ProgramData, so if that's the folder that you're using then the easiest way to get there is to copy and paste the location (ie. c:\ProgramData\Team...) into the Windows Explorer address bar.</li> <li data-xf-list-type="ol">Compress (zip, rar, 7z - whatever you prefer) the "raw_packet_dump.ts" file which should be in the time-shift folder.</li> <li data-xf-list-type="ol">Attach the zip file here in this thread.</li> <li data-xf-list-type="ol">Navigate to your TV Server install folder again.</li> <li data-xf-list-type="ol">Restore the original TsWriter.ax file from your backup copy.</li> <li data-xf-list-type="ol">Back in TV Server Configuration, click "start service".</li> </ol><p>The raw_packet_dump.ts file that you provide should hopefully enable me to reproduce the issue here on my PC in New Zealand. Once I can reproduce the issue, I can begin to investigate what's causing it and hopefully find a solution.</p><p></p><p>Please don't hesitate to ask if any of the above is not clear. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>Regards,</p><p>mm</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1170938, member: 82144"] Thank you for the details. Your configuration looks reasonable to me (well done (y) ), and I can see that TV Server is able to grab a [B]lot [/B]of EPG as a result: [2016-01-10 22:38:10,171] [EPG ] [DVB EPG timer] [INFO ] - EpgCard: card: 3 starting to grab DVBS:tv: Unknown EF Freq:12471812 ONID:4100 TSID:18 SID:239 PMT:0x21 FTA:True LCN:10000 SymbolRate:21500 Modulation:Mod8Psk Polarisation:CircularL InnerFecRate:Rate2_3 DisEqc:Level1AA band:NaCustom1 Pilot:NotSet RollOff:NotSet ... [2016-01-10 22:47:54,074] [EPG ] [12 ] [INFO ] - dvb:dvb ready.EPG [B]7257 [/B]channels ... [2016-01-10 22:48:10,465] [EPG ] [6 ] [INFO ] - EpgCard: card: 3 timeout after 10.0048889133333 mins It seems that this huuuuge amount of EPG is overwhelming TV Server when it tries to store it in the database: [collapse] [2016-01-10 22:48:23,223] [Log ] [12 ] [ERROR] - Exception :System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown. at System.String.Concat(String str0, String str1) at System.String.Concat(Object arg0, Object arg1) at TvLibrary.Implementations.DVB.TvCardDvbBase.get_Epg() [2016-01-10 22:48:24,114] [Log ] [12 ] [INFO ] - Error while converting dvb text [2016-01-10 22:48:25,039] [Log ] [12 ] [ERROR] - Exception :System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown. at System.String.Concat(String str0, String str1) at System.String.Concat(Object arg0, Object arg1) at TvLibrary.Implementations.DVB.TvCardDvbBase.get_Epg()[/collapse] It's either too much data, or the format of some of the data is not as TV Server expects it to be. So, in short: it looks like there's a technical issue which is preventing TV Server from storing the EPG data that it finds. I would really like the opportunity to investigate further and attempt to solve this issue. Therefore, please can you do the following: [LIST=1] [*]Open TV Server Configuration. [*]Navigate to the "manual control" section. [*]Click "stop service". [*]Open Windows Explorer. [*]Navigate to your TV Server install folder (typically c:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server). [*]Take a backup copy of TsWriter.ax. [*]Download and extract the attached version of TsWriter.ax into the same folder to replace the standard version. [*]Back in TV Server Configuration, click "start service". [*]Use the "group" and "channel" fields to select any one of the channels shown [URL='http://uplink.jameslong.name/chan119.html']here [/URL]on transponder 18 ("TP 18", 119.0W 12.47186 L SR: 21500 2/3 FEC 8PSK DVB-S) that you are able to decrypt as part of your subscription. [*]Click "start timeshift". [*]Leave TV Server time-shifting on that channel for 15 minutes. [*]After the 10 minutes have elapsed, click "stop timeshift" and then "stop service". [*]Back in Windows Explorer, navigate to your time-shift folder. The default folder is c:\[B]ProgramData[/B]\Team MediaPortal\MediaPortal TV Server\timeshiftbuffer. Windows usually hides ProgramData, so if that's the folder that you're using then the easiest way to get there is to copy and paste the location (ie. c:\ProgramData\Team...) into the Windows Explorer address bar. [*]Compress (zip, rar, 7z - whatever you prefer) the "raw_packet_dump.ts" file which should be in the time-shift folder. [*]Attach the zip file here in this thread. [*]Navigate to your TV Server install folder again. [*]Restore the original TsWriter.ax file from your backup copy. [*]Back in TV Server Configuration, click "start service". [/LIST] The raw_packet_dump.ts file that you provide should hopefully enable me to reproduce the issue here on my PC in New Zealand. Once I can reproduce the issue, I can begin to investigate what's causing it and hopefully find a solution. Please don't hesitate to ask if any of the above is not clear. :) Regards, mm [/QUOTE]
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