- September 30, 2009
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Since installing MediaPortal 1.0.2.0 two weeks ago, I have been receiving frequent Explorer crashes requesting an explorer restart. These seem to occur more frequently after opening a file window and always after return from standby. I'm getting 10 -20 crashes per day.
The problem details are:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Fault Module Name: Mpeg2DecFilter.ax_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 49318a1d
Exception Code: c0000005
Exception Offset: 04cdd750
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 3081
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
I am using Vista SP2 with the latest updates. Googling this error points to a problem with a codec and the recommended solution was to inactivate the file Mpeg2DecFilter.ax by renaming it or by using the InstalledCodec v1.06 app to disable it. I found the file in question at C:\Program Files\Team MediaPortal\MediaPortal.
I am reluctant to disable the file lest MediaPortal (which I have quickly grown to love) stops working. Can someone from this forum recommend a course of action because the Explorer crashes are driving me up the wall?
Many thanks,
Peter.
The problem details are:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Fault Module Name: Mpeg2DecFilter.ax_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 49318a1d
Exception Code: c0000005
Exception Offset: 04cdd750
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 3081
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
I am using Vista SP2 with the latest updates. Googling this error points to a problem with a codec and the recommended solution was to inactivate the file Mpeg2DecFilter.ax by renaming it or by using the InstalledCodec v1.06 app to disable it. I found the file in question at C:\Program Files\Team MediaPortal\MediaPortal.
I am reluctant to disable the file lest MediaPortal (which I have quickly grown to love) stops working. Can someone from this forum recommend a course of action because the Explorer crashes are driving me up the wall?
Many thanks,
Peter.