- June 8, 2008
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- Germany
Hi all,
maybe a strange question and not completely related to MediaPortal content but more about how you're organized internally with this Forum:
In what way are you tracking and tracing issues which are submitted in your forum?
I expect you have different Moderators, testers etc etc and of course 1000s of members.
How can the moderators/testers keep track of those issues and know exactly which ones are assigned to them and know which ones still need action and follow up?? (issue owner)
I saw that you use something in the Forum called Bugtracking, but that looks to me as just another section of the forum. Or is there more behind it?
E.g.: Normally when a moderator is checking New Post, once the Post is viewed it doesn't show in New Post any more. How do you then know where that issue is (location in forum) and how do you know and see that it still needs you attention?
I know there are a lot of Issue-Tracking software programs, but I don't find any info if integration in a Forum is possible.
I hope you can explain a little bit in what way the MediaPortal crew is dealing with this or any additional hint is welcome and very much appreciated.
Many many thanks upfront for your time!
Greetings from a happy MediaPortal user,
Fran Keijmes
maybe a strange question and not completely related to MediaPortal content but more about how you're organized internally with this Forum:
In what way are you tracking and tracing issues which are submitted in your forum?
I expect you have different Moderators, testers etc etc and of course 1000s of members.
How can the moderators/testers keep track of those issues and know exactly which ones are assigned to them and know which ones still need action and follow up?? (issue owner)
I saw that you use something in the Forum called Bugtracking, but that looks to me as just another section of the forum. Or is there more behind it?
E.g.: Normally when a moderator is checking New Post, once the Post is viewed it doesn't show in New Post any more. How do you then know where that issue is (location in forum) and how do you know and see that it still needs you attention?
I know there are a lot of Issue-Tracking software programs, but I don't find any info if integration in a Forum is possible.
I hope you can explain a little bit in what way the MediaPortal crew is dealing with this or any additional hint is welcome and very much appreciated.
Many many thanks upfront for your time!
Greetings from a happy MediaPortal user,
Fran Keijmes