Forum password change not saved

Discussion in 'Website/Forum/Wiki Feedback' started by wim168, March 16, 2012.

  1. wim168

    wim168 Portal Member

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    Hi to all,



    I tried to change my password but it seems that the change is lost after some time.
    When I try to log in the next day I have to use my old password again.
    Tried to log out and login directly after changing my password and then the new password is valid.
     
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  3. infinite.loop
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    infinite.loop Retired Team Member

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    This could be a problem with the jfusion bridge that is used to sync users between XenForo and Joomla.
    Will forward this to our backend admin. :)

    Just to be sure - you tried to change your password here -> https://forum.team-mediaportal.com/account/security
    right?
     
  4. wim168

    wim168 Portal Member

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  5. infinite.loop
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    infinite.loop Retired Team Member

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    Talked with high and he could not reproduce this yet.

    Which browser do you use?
    Have you tried to clean all local temp files (cookies, etc.) of your browser and then change the password?
     
  6. wim168

    wim168 Portal Member

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    I use opera version 11.61. I will try it once again using internet explorer(version 9). I'll keep you informed.:)
     
  7. wim168

    wim168 Portal Member

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    After cleaning all temp files I managed to alter my password.:)
    I'm going to check tomorrow if the settings are kept.

    Cheers
     
  8. wim168

    wim168 Portal Member

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    Tried to log in this morning and lost my new password again:cry:
    I will clean up internet explorer and opera and try again.
    I will keep you posted on my progress.
     
  9. wim168

    wim168 Portal Member

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    Finally managed to keep my new pasword active.
    Problem solved
     
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  10. wim168

    wim168 Portal Member

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    After beeing offline for a few days I tried to login this morning and my password is back to its old setting again:mad:
    I have some extra info regarding this problem.
    On 2nd of march I asked for a password reset because I lost it after not beeing active for more than a year.
    Maybe this extra info can help you solve this problem
     
  11. high
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    high Administrator

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    still checkin but to clear something up...did you login to homepage once after changing the password or forum only?
    This seems to be another bridge issue...
    If it's still wrong try to change it again, open https://www.team-mediaportal.com and login with your new password (top right). You may need to log out first if you are still shown as logged in. This extra login should force the userbridge to update the passord even to homepage.
     
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