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<blockquote data-quote="ltpr" data-source="post: 860577" data-attributes="member: 120818">I called the cable provider and they were of no help whatsoever. Yet, I plan to still check around if I can really talk with one of their ind-depth technical resources sine my understanding is that they control the GUI (and not Motorola) as you point out below. {I wonder if that is why they are somewhat secretive about it. They will not even provide a manual when I asked. They just have a hep area answering specific questions.} Someone should know! I'll keep researching and trying to connect someone knowledgeable.&nbsp;&nbsp;Quadro is a completely separate company, yet, just happens to also use the Motorola VIP1200 and their GUI and menu structure are very similar to that of my cable provider. When I searched online for the Motorola VIP1200 they cam up so I proceeded to heck the, put just in case they had a solution that could help me determine if I could apply some sort of fix to the STB.&nbsp;As I mentioned above no manual from AT&amp;T (only a hardware setup manual).&nbsp;&nbsp;I did so, yet, with no luck. They sent me a bunch of links with self help which none cover what I need. Disappointing actually! They do have a DVR, which I know I don't need.....so, I was thinking that I can find someone that has one to see if the menu is different since they would record both SD &amp; HD and hopefully AT&amp;T is recording appropriately at each definition. The unit is the same from a hw perspective, it's just the internal added hard drive and a different GUI/Menu structure.&nbsp;&nbsp;Yes, works well with the component output. Will do a little bit more of testing and report back.&nbsp;Regards,Luis</blockquote>

[QUOTE="ltpr, post: 860577, member: 120818"] I called the cable provider and they were of no help whatsoever. Yet, I plan to still check around if I can really talk with one of their ind-depth technical resources sine my understanding is that they control the GUI (and not Motorola) as you point out below. {I wonder if that is why they are somewhat secretive about it. They will not even provide a manual when I asked. They just have a hep area answering specific questions.} Someone should know! I'll keep researching and trying to connect someone knowledgeable. Quadro is a completely separate company, yet, just happens to also use the Motorola VIP1200 and their GUI and menu structure are very similar to that of my cable provider. When I searched online for the Motorola VIP1200 they cam up so I proceeded to heck the, put just in case they had a solution that could help me determine if I could apply some sort of fix to the STB. As I mentioned above no manual from AT&T (only a hardware setup manual). I did so, yet, with no luck. They sent me a bunch of links with self help which none cover what I need. Disappointing actually! They do have a DVR, which I know I don't need.....so, I was thinking that I can find someone that has one to see if the menu is different since they would record both SD & HD and hopefully AT&T is recording appropriately at each definition. The unit is the same from a hw perspective, it's just the internal added hard drive and a different GUI/Menu structure. Yes, works well with the component output. Will do a little bit more of testing and report back. Regards, Luis [/QUOTE]

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