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Hauppauge remote only works in WinTV
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<blockquote data-quote="mm1352000" data-source="post: 1131412" data-attributes="member: 82144"><p>Right, okay. So it looks like a variant of this one:</p><p><a href="http://www.hauppauge.com/site/press/presspictures/remote_creditcard-black_front.png" target="_blank">http://www.hauppauge.com/site/press/presspictures/remote_creditcard-black_front.png</a></p><p></p><p>Your remote came with your Colossus, right?</p><p>...and the remote receiver is a cable with a "blob" on the end that plugs into the back of the Colossus, right?</p><p></p><p>As far as I know that is *not* a MCE-compatible remote. Therefore, to make it work I *think* you would need:</p><ol> <li data-xf-list-type="ol">To install Hauppauge's IR32 application/driver.</li> <li data-xf-list-type="ol">To enable the Hauppauge remote in MediaPortal configuration.</li> </ol><p>I'd like to emphasize that I am guessing these things. I have a couple of Hauppauge products, but they came with remote controls which are very different to the one you have.</p><p></p><p>You asked what you should check next. Answering this question is tricky because there are some conflicting facts/assumptions:</p><ol> <li data-xf-list-type="ol">The remote works in WinTV. If my guess is right, we might assume that this means Hauppauge's IR32 application/driver is installed.</li> <li data-xf-list-type="ol">MediaPortal configuration is telling you that Hauppauge's IR32 application/driver is *not* installed.</li> </ol><p>I think there are 2 possibilities to resolve this conflict:</p><ol> <li data-xf-list-type="ol">I'm wrong. The remote is actually a MCE-compatible remote, and Hauppauge's IR32 application/driver is *not* required.</li> <li data-xf-list-type="ol">Hauppauge's IR32 application/driver *is* installed, but MP configuration is not able to detect it.</li> </ol><p>I think both possibilities are possible and equally probable.</p><p></p><p>If the first possibility is correct then the remote should start working if/when you enable either the HID or media remote options. You should test if enabling either of those options makes the remote start working. Note: if using MP 1.11 PR or newer, make sure you do *not* enable HID and media at the same time.</p><p></p><p>If the second possibility is correct then the only way forward is to get MediaPortal configuration to detect that IR32 *is* actually installed.</p><p>What do I mean when I say "IR32"? I mean this:</p><p><a href="http://www.hauppauge.com/site/support/support_colossus.html" target="_blank">http://www.hauppauge.com/site/support/support_colossus.html</a></p><p>"IR Blaster" tab, "IR Remote control application":</p><p><a href="http://hauppauge.lightpath.net/software/remote_control/ir32_28015.exe" target="_blank">http://hauppauge.lightpath.net/software/remote_control/ir32_28015.exe</a></p><p></p><p>If IR32 is already installed and running there should be a small remote control icon in the system tray:</p><p>[ATTACH=full]163457[/ATTACH]</p><p></p><p>(First icon above.)</p><p></p><p>Note: if that icon is *not* there then the second possibility is most likely to be wrong, and the first possibility is most likely to be right (ie. the remote is probably MCE-compatible).</p><p></p><p>In my experience, MediaPortal configuration sometimes doesn't detect when IR32 is installed. Uninstalling and reinstalling IR32 then restarting the PC usually resolves the problem. You can uninstall IR32 by using Windows add/remove software in control panel.</p><p></p><p>Make sense? <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p></blockquote><p></p>
[QUOTE="mm1352000, post: 1131412, member: 82144"] Right, okay. So it looks like a variant of this one: [URL]http://www.hauppauge.com/site/press/presspictures/remote_creditcard-black_front.png[/URL] Your remote came with your Colossus, right? ...and the remote receiver is a cable with a "blob" on the end that plugs into the back of the Colossus, right? As far as I know that is *not* a MCE-compatible remote. Therefore, to make it work I *think* you would need: [LIST=1] [*]To install Hauppauge's IR32 application/driver. [*]To enable the Hauppauge remote in MediaPortal configuration. [/LIST] I'd like to emphasize that I am guessing these things. I have a couple of Hauppauge products, but they came with remote controls which are very different to the one you have. You asked what you should check next. Answering this question is tricky because there are some conflicting facts/assumptions: [LIST=1] [*]The remote works in WinTV. If my guess is right, we might assume that this means Hauppauge's IR32 application/driver is installed. [*]MediaPortal configuration is telling you that Hauppauge's IR32 application/driver is *not* installed. [/LIST] I think there are 2 possibilities to resolve this conflict: [LIST=1] [*]I'm wrong. The remote is actually a MCE-compatible remote, and Hauppauge's IR32 application/driver is *not* required. [*]Hauppauge's IR32 application/driver *is* installed, but MP configuration is not able to detect it. [/LIST] I think both possibilities are possible and equally probable. If the first possibility is correct then the remote should start working if/when you enable either the HID or media remote options. You should test if enabling either of those options makes the remote start working. Note: if using MP 1.11 PR or newer, make sure you do *not* enable HID and media at the same time. If the second possibility is correct then the only way forward is to get MediaPortal configuration to detect that IR32 *is* actually installed. What do I mean when I say "IR32"? I mean this: [URL]http://www.hauppauge.com/site/support/support_colossus.html[/URL] "IR Blaster" tab, "IR Remote control application": [URL]http://hauppauge.lightpath.net/software/remote_control/ir32_28015.exe[/URL] If IR32 is already installed and running there should be a small remote control icon in the system tray: [ATTACH=full]163457[/ATTACH] (First icon above.) Note: if that icon is *not* there then the second possibility is most likely to be wrong, and the first possibility is most likely to be right (ie. the remote is probably MCE-compatible). In my experience, MediaPortal configuration sometimes doesn't detect when IR32 is installed. Uninstalling and reinstalling IR32 then restarting the PC usually resolves the problem. You can uninstall IR32 by using Windows add/remove software in control panel. Make sense? :) [/QUOTE]
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