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MediaPortal 1
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HcwHelper continually crashing after Hauppauge upgrade
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<blockquote data-quote="mr_si" data-source="post: 771321" data-attributes="member: 86867"><p>I upgraded my Hauppauge software to 2.3g. </p><p></p><p>On launch Mediaportal gets to 'Loading Windows Services' or similar and the OS throws up a crash window for HCWHelper. When I close this I immediately get it again - MediaPortal continues to run. The crash window continues to appear until MP is shut down. I guess this is a service that is being continually restarted.</p><p></p><p>Is this the remote control service? My remote works fine with the Hauppage software. MP's configuration dialog for remotes claims 'The Hauppauge IR Components have not been found. Install the latest drivers ...'</p><p></p><p>I have logs aplenty FYI </p><p></p><p><a href="http://dl.dropbox.com/u/28380264/MediaPortalLogs_30_07_11__09_17.zip" target="_blank">http://dl.dropbox.com/u/28380264/MediaPortalLogs_30_07_11__09_17.zip</a></p><p></p><p>Thanks for looking <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big Grin :D" loading="lazy" data-shortname=":D" /></p><p></p><p><strong>MediaPortal Version</strong>: 1.1.3.0</p><p><strong>MediaPortal Skin</strong>: Black Glass Nova</p><p><strong>Windows Version</strong>: xp pro sp3</p><p><strong>CPU Type</strong>: AMD Athlon 64 1.8ghz</p><p><strong>HDD</strong>: </p><p><strong>Memory</strong>: 1Gb</p><p><strong>Motherboard</strong>: </p><p><strong>Video Card</strong>: Nvidia</p><p><strong>Video Card Driver</strong>: </p><p><strong>Sound Card</strong>: </p><p><strong>Sound Card AC3</strong>: </p><p><strong>Sound Card Driver</strong>: </p><p><strong>1. TV Card</strong>: Hauppauge PVR1100</p><p><strong>1. TV Card Type</strong>: Analogue DVB-T</p><p><strong>1. TV Card Driver</strong>: 2.3g</p><p><strong>2. TV Card</strong>: </p><p><strong>2. TV Card Type</strong>: </p><p><strong>2. TV Card Driver</strong>: </p><p><strong>3. TV Card</strong>: </p><p><strong>3. TV Card Type</strong>: </p><p><strong>3. TV Card Driver</strong>: </p><p><strong>4. TV Card</strong>: </p><p><strong>4. TV Card Type</strong>: </p><p><strong>4. TV Card Driver</strong>: </p><p><strong>MPEG2 Video Codec</strong>: </p><p><strong>MPEG2 Audio Codec</strong>: </p><p><strong>h.264 Video Codec</strong>: </p><p><strong>Satelite/CableTV Provider</strong>: </p><p><strong>HTPC Case</strong>: </p><p><strong>Cooling</strong>: </p><p><strong>Power Supply</strong>: </p><p><strong>Remote</strong>: </p><p><strong>TV</strong>: </p><p><strong>TV - HTPC Connection</strong>:</p></blockquote><p></p>
[QUOTE="mr_si, post: 771321, member: 86867"] I upgraded my Hauppauge software to 2.3g. On launch Mediaportal gets to 'Loading Windows Services' or similar and the OS throws up a crash window for HCWHelper. When I close this I immediately get it again - MediaPortal continues to run. The crash window continues to appear until MP is shut down. I guess this is a service that is being continually restarted. Is this the remote control service? My remote works fine with the Hauppage software. MP's configuration dialog for remotes claims 'The Hauppauge IR Components have not been found. Install the latest drivers ...' I have logs aplenty FYI [URL="http://dl.dropbox.com/u/28380264/MediaPortalLogs_30_07_11__09_17.zip"]http://dl.dropbox.com/u/28380264/MediaPortalLogs_30_07_11__09_17.zip[/URL] Thanks for looking :D [b]MediaPortal Version[/b]: 1.1.3.0 [b]MediaPortal Skin[/b]: Black Glass Nova [b]Windows Version[/b]: xp pro sp3 [b]CPU Type[/b]: AMD Athlon 64 1.8ghz [b]HDD[/b]: [b]Memory[/b]: 1Gb [b]Motherboard[/b]: [b]Video Card[/b]: Nvidia [b]Video Card Driver[/b]: [b]Sound Card[/b]: [b]Sound Card AC3[/b]: [b]Sound Card Driver[/b]: [b]1. TV Card[/b]: Hauppauge PVR1100 [b]1. TV Card Type[/b]: Analogue DVB-T [b]1. TV Card Driver[/b]: 2.3g [b]2. TV Card[/b]: [b]2. TV Card Type[/b]: [b]2. TV Card Driver[/b]: [b]3. TV Card[/b]: [b]3. TV Card Type[/b]: [b]3. TV Card Driver[/b]: [b]4. TV Card[/b]: [b]4. TV Card Type[/b]: [b]4. TV Card Driver[/b]: [b]MPEG2 Video Codec[/b]: [b]MPEG2 Audio Codec[/b]: [b]h.264 Video Codec[/b]: [b]Satelite/CableTV Provider[/b]: [b]HTPC Case[/b]: [b]Cooling[/b]: [b]Power Supply[/b]: [b]Remote[/b]: [b]TV[/b]: [b]TV - HTPC Connection[/b]: [/QUOTE]
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HcwHelper continually crashing after Hauppauge upgrade
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