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MediaPortal 1
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HDHomeRun only works intermittently with MediaPortal 1.6.0?
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<blockquote data-quote="mm1352000" data-source="post: 1058077" data-attributes="member: 82144"><p>Hello RedPenguin</p><p></p><p></p><p>Okay.</p><p></p><p></p><p>So to be clear, is he using the PRIME for clear QAM only (ie. without a CableCARD)?</p><p></p><p></p><p>Okay.</p><p></p><p></p><p>Could you please describe exactly what options you're selecting when you scan.</p><p></p><p></p><p>Okay. These kinds of problems are almost impossible to troubleshoot without log files. Please could you ensure TV Server and MediaPortal log level is set to debug:</p><p><a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/15_Customization/00_Configuration/11_General#Log_verbosity" target="_blank">http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/15_Customization/00_Configuration/11_General#Log_verbosity</a></p><p><a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/06_General#Log_Level" target="_blank">http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/06_General#Log_Level</a></p><p></p><p>Then, next time you experience a problem use the watchdog with option 3 to export log files:</p><p><a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files#For_Non_Reproducible_Problems_within_MediaPortal" target="_blank">http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files#For_Non_Reproducible_Problems_within_MediaPortal</a></p><p></p><p>...and post/attach them here.</p><p></p><p><strong>Please be sure to describe what happened from your perspective.</strong> Channel names and times would be helpful.</p><p></p><p>Note: I'm assuming you're both running single-seat systems (ie. MediaPortal and TV Server installed on the same PC). If TV Server is on a different PC, please use the watchdog to grab the log files on the PC running MediaPortal, then on the PC running TV Server:</p><ol> <li data-xf-list-type="ol">Open TV Server configuration.</li> <li data-xf-list-type="ol">Click "open log directory" in the top left corner.</li> <li data-xf-list-type="ol">Zip all the files you find there.</li> <li data-xf-list-type="ol">Post/attach the zip file with the MediaPortal log zip file.</li> </ol><p>Thanks,</p><p>mm</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1058077, member: 82144"] Hello RedPenguin Okay. So to be clear, is he using the PRIME for clear QAM only (ie. without a CableCARD)? Okay. Could you please describe exactly what options you're selecting when you scan. Okay. These kinds of problems are almost impossible to troubleshoot without log files. Please could you ensure TV Server and MediaPortal log level is set to debug: [url]http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/15_Customization/00_Configuration/11_General#Log_verbosity[/url] [url]http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/06_General#Log_Level[/url] Then, next time you experience a problem use the watchdog with option 3 to export log files: [url]http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files#For_Non_Reproducible_Problems_within_MediaPortal[/url] ...and post/attach them here. [B]Please be sure to describe what happened from your perspective.[/B] Channel names and times would be helpful. Note: I'm assuming you're both running single-seat systems (ie. MediaPortal and TV Server installed on the same PC). If TV Server is on a different PC, please use the watchdog to grab the log files on the PC running MediaPortal, then on the PC running TV Server: [LIST=1] [*]Open TV Server configuration. [*]Click "open log directory" in the top left corner. [*]Zip all the files you find there. [*]Post/attach the zip file with the MediaPortal log zip file. [/LIST] Thanks, mm [/QUOTE]
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