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MediaPortal 2
General
HEVC playback stutter in MP2.3 and 2.3.1
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<blockquote data-quote="morpheus_xx" data-source="post: 1281000" data-attributes="member: 48495"><p>[USER=152649]@Man Pang[/USER] there are some points to check, the logs contain errors from different kinds.</p><p></p><p>Can you confirm that:</p><ol> <li data-xf-list-type="ol">Server has 7 (?) IPv4 addresses?<br /> [2020-12-29 09:21:56,321] [13349 ] [TVService] [INFO ] - Controller: local ip address:192.168.137.10<br /> [2020-12-29 09:21:56,321] [13349 ] [TVService] [INFO ] - Controller: local ip address:192.168.31.1<br /> [2020-12-29 09:21:56,321] [13349 ] [TVService] [INFO ] - Controller: local ip address:192.168.80.1<br /> [2020-12-29 09:21:56,322] [13350 ] [TVService] [INFO ] - Controller: local ip address:172.24.16.1<br /> [2020-12-29 09:21:56,322] [13350 ] [TVService] [INFO ] - Controller: local ip address:172.24.112.1<br /> [2020-12-29 09:21:56,323] [13351 ] [TVService] [INFO ] - Controller: local ip address:172.18.80.1<br /> [2020-12-29 09:21:56,323] [13351 ] [TVService] [INFO ] - Controller: local ip address:192.168.160.1<br /> [2020-12-29 09:21:56,325] [13353 ] [TVService] [INFO ] - Controller: server running on MPMEDIACENTRE</li> <li data-xf-list-type="ol">Client has both 3 IPv4 and 3 IPv6 addresses enabled?<br /> [2020-12-29 09:24:38,130] [3489 ] [Main ] [INFO ] - UPnPServerController: SSDP enabled for IP endpoint '127.0.0.1', search port is 1900<br /> [2020-12-29 09:24:38,136] [3495 ] [Main ] [INFO ] - UPnPServerController: SSDP enabled for IP endpoint 'fe80::8cad:cea5:5773:e39a', search port is 1900<br /> [2020-12-29 09:24:38,141] [3500 ] [Main ] [INFO ] - UPnPServerController: SSDP enabled for IP endpoint 'fe80::dc88:bc08:1885:41c7', search port is 1900<br /> [2020-12-29 09:24:38,145] [3504 ] [Main ] [INFO ] - UPnPServerController: SSDP enabled for IP endpoint 'fe80::f4f2:773a:7764:b0e3', search port is 1900<br /> [2020-12-29 09:24:38,148] [3507 ] [Main ] [INFO ] - UPnPServerController: SSDP enabled for IP endpoint '192.168.32.1', search port is 1900<br /> [2020-12-29 09:24:38,151] [3510 ] [Main ] [INFO ] - UPnPServerController: SSDP enabled for IP endpoint '192.168.140.1', search port is 1900<br /> [2020-12-29 09:24:38,153] [3512 ] [Main ] [INFO ] - UPnPServerController: SSDP enabled for IP endpoint '192.168.137.8', search port is 1900</li> <li data-xf-list-type="ol">Your setup seems to have a conflict with DOKAN versions, seen in client.log:<br /> [2020-12-29 09:24:39,121] [4480 ] [Dokan ] [WARN ] - Dokan: DokanMain returned with error code -7 - Requested an incompatible version. Remote resources may not be available in this session</li> <li data-xf-list-type="ol">Client log shows errors from settings related to MediaServer / Transcoding. This plugin should not be included in 2.3.1 release version. Did you install it manually before?<br /> [2020-12-29 09:25:15,476] [40834 ] [InputMgr ] [ERROR] - Error loading configuration class 'MediaPortal.Extensions.TranscodingService.Client.Settings.Configuration.HardwareAccelerationSetting'UPnP.Infrastructure.CP.UPnPException: Error invoking action 'Load' ---> UPnP.Infrastructure.CP.UPnPRemoteException: Action Failed<br /> at UPnP.Infrastructure.CP.DeviceTree.CpAction.AsyncActionCallResult.GetOutParams()<br /> at UPnP.Infrastructure.CP.DeviceTree.CpAction.EndInvokeAction(IAsyncResult result)<br /> --- End of inner exception stack trace ---<br /> at UPnP.Infrastructure.CP.DeviceTree.CpAction.EndInvokeAction(IAsyncResult result)<br /> at MediaPortal.Plugins.ServerSettings.UPnP.ServerSettingsProxy.Load(String settingsTypeName)<br /> at MediaPortal.Plugins.ServerSettings.UPnP.ServerSettingsProxy.Load[SettingsType]()<br /> at MediaPortal.Extensions.TranscodingService.Client.Settings.Configuration.HardwareAccelerationSetting.Load()<br /> at MediaPortal.Configuration.ConfigurationManagement.ConfigurationNode.Instantiate(ConfigBaseMetadata metadata, PluginRuntime pluginRuntime)</li> <li data-xf-list-type="ol">Client log shows errors about fanart loading from server, it's an internal server error, but server log does not show a reason:<br /> [2020-12-29 09:28:15,404] [220763 ] [40 ] [DEBUG] - AsyncWebLoadOperation: Failed to download http://[fe80::e84b:9407:80b3:4eb9]:55555/MediaPortal/Server/FanartService?mediatype=Movie&fanarttype=Poster&name=98112543-c6f1-42ce-9122-44e12dba7ef8&width=334&height=500 - The remote server returned an error: (<strong>500</strong>) Internal Server Error.</li> <li data-xf-list-type="ol">Fanart loading is done by IPv6, although server doesn't has it enabled?</li> <li data-xf-list-type="ol">Video playback takes 15 seconds to initialize:<br /> [2020-12-29 09:26:<strong>14</strong>,834] [100193 ] [InputMgr ] [DEBUG] - VideoPlayer: Initializing for file system media item '2018d25e-0fb1-4ae1-a4c9-aeef84946bc0:{e88e64a8-0233-4fdf-ba27-0b44c6a39ae9}:///A:/My Videos/Casino/Casino.mkv'[2020-12-29 09:26:20,498] [105856 ] [DX Render] [2020-12-29 09:26:<strong>30</strong>,520] [115878 ] [InputMgr ] [DEBUG] - VideoPlayer: Set subtitle renderer</li> </ol><p>After seeing those errors I recommend on client:</p><ol> <li data-xf-list-type="ol">Uninstall MP2.3.1</li> <li data-xf-list-type="ol">Check for leftovers under C:\Program Files (x86)\Team MediaPortal. Delete/move any folders away from here.</li> <li data-xf-list-type="ol">Uninstall DOKAN from Control Panel/Applications(!)</li> <li data-xf-list-type="ol">Reboot</li> <li data-xf-list-type="ol">Install MP2.3.1 again. This should install a compatible DOKAN version</li> <li data-xf-list-type="ol">Disable IPv6 on client if it is not needed</li> </ol><p>I also recommend to avoid server-local files, where the DOKAN/HTTP remote bridge is required. Better would be to setup a server-based share like "\\MPMEDIACENTRE\Movies" and configure this UNC path as media source. This bypasses DOKAN and enables client to start playback directly.</p></blockquote><p></p>
[QUOTE="morpheus_xx, post: 1281000, member: 48495"] [USER=152649]@Man Pang[/USER] there are some points to check, the logs contain errors from different kinds. Can you confirm that: [LIST=1] [*]Server has 7 (?) IPv4 addresses? [2020-12-29 09:21:56,321] [13349 ] [TVService] [INFO ] - Controller: local ip address:192.168.137.10 [2020-12-29 09:21:56,321] [13349 ] [TVService] [INFO ] - Controller: local ip address:192.168.31.1 [2020-12-29 09:21:56,321] [13349 ] [TVService] [INFO ] - Controller: local ip address:192.168.80.1 [2020-12-29 09:21:56,322] [13350 ] [TVService] [INFO ] - Controller: local ip address:172.24.16.1 [2020-12-29 09:21:56,322] [13350 ] [TVService] [INFO ] - Controller: local ip address:172.24.112.1 [2020-12-29 09:21:56,323] [13351 ] [TVService] [INFO ] - Controller: local ip address:172.18.80.1 [2020-12-29 09:21:56,323] [13351 ] [TVService] [INFO ] - Controller: local ip address:192.168.160.1 [2020-12-29 09:21:56,325] [13353 ] [TVService] [INFO ] - Controller: server running on MPMEDIACENTRE [*]Client has both 3 IPv4 and 3 IPv6 addresses enabled? [2020-12-29 09:24:38,130] [3489 ] [Main ] [INFO ] - UPnPServerController: SSDP enabled for IP endpoint '127.0.0.1', search port is 1900 [2020-12-29 09:24:38,136] [3495 ] [Main ] [INFO ] - UPnPServerController: SSDP enabled for IP endpoint 'fe80::8cad:cea5:5773:e39a', search port is 1900 [2020-12-29 09:24:38,141] [3500 ] [Main ] [INFO ] - UPnPServerController: SSDP enabled for IP endpoint 'fe80::dc88:bc08:1885:41c7', search port is 1900 [2020-12-29 09:24:38,145] [3504 ] [Main ] [INFO ] - UPnPServerController: SSDP enabled for IP endpoint 'fe80::f4f2:773a:7764:b0e3', search port is 1900 [2020-12-29 09:24:38,148] [3507 ] [Main ] [INFO ] - UPnPServerController: SSDP enabled for IP endpoint '192.168.32.1', search port is 1900 [2020-12-29 09:24:38,151] [3510 ] [Main ] [INFO ] - UPnPServerController: SSDP enabled for IP endpoint '192.168.140.1', search port is 1900 [2020-12-29 09:24:38,153] [3512 ] [Main ] [INFO ] - UPnPServerController: SSDP enabled for IP endpoint '192.168.137.8', search port is 1900 [*]Your setup seems to have a conflict with DOKAN versions, seen in client.log: [2020-12-29 09:24:39,121] [4480 ] [Dokan ] [WARN ] - Dokan: DokanMain returned with error code -7 - Requested an incompatible version. Remote resources may not be available in this session [*]Client log shows errors from settings related to MediaServer / Transcoding. This plugin should not be included in 2.3.1 release version. Did you install it manually before? [2020-12-29 09:25:15,476] [40834 ] [InputMgr ] [ERROR] - Error loading configuration class 'MediaPortal.Extensions.TranscodingService.Client.Settings.Configuration.HardwareAccelerationSetting'UPnP.Infrastructure.CP.UPnPException: Error invoking action 'Load' ---> UPnP.Infrastructure.CP.UPnPRemoteException: Action Failed at UPnP.Infrastructure.CP.DeviceTree.CpAction.AsyncActionCallResult.GetOutParams() at UPnP.Infrastructure.CP.DeviceTree.CpAction.EndInvokeAction(IAsyncResult result) --- End of inner exception stack trace --- at UPnP.Infrastructure.CP.DeviceTree.CpAction.EndInvokeAction(IAsyncResult result) at MediaPortal.Plugins.ServerSettings.UPnP.ServerSettingsProxy.Load(String settingsTypeName) at MediaPortal.Plugins.ServerSettings.UPnP.ServerSettingsProxy.Load[SettingsType]() at MediaPortal.Extensions.TranscodingService.Client.Settings.Configuration.HardwareAccelerationSetting.Load() at MediaPortal.Configuration.ConfigurationManagement.ConfigurationNode.Instantiate(ConfigBaseMetadata metadata, PluginRuntime pluginRuntime) [*]Client log shows errors about fanart loading from server, it's an internal server error, but server log does not show a reason: [2020-12-29 09:28:15,404] [220763 ] [40 ] [DEBUG] - AsyncWebLoadOperation: Failed to download http://[fe80::e84b:9407:80b3:4eb9]:55555/MediaPortal/Server/FanartService?mediatype=Movie&fanarttype=Poster&name=98112543-c6f1-42ce-9122-44e12dba7ef8&width=334&height=500 - The remote server returned an error: ([B]500[/B]) Internal Server Error. [*]Fanart loading is done by IPv6, although server doesn't has it enabled? [*]Video playback takes 15 seconds to initialize: [2020-12-29 09:26:[B]14[/B],834] [100193 ] [InputMgr ] [DEBUG] - VideoPlayer: Initializing for file system media item '2018d25e-0fb1-4ae1-a4c9-aeef84946bc0:{e88e64a8-0233-4fdf-ba27-0b44c6a39ae9}:///A:/My Videos/Casino/Casino.mkv'[2020-12-29 09:26:20,498] [105856 ] [DX Render] [2020-12-29 09:26:[B]30[/B],520] [115878 ] [InputMgr ] [DEBUG] - VideoPlayer: Set subtitle renderer [/LIST] After seeing those errors I recommend on client: [LIST=1] [*]Uninstall MP2.3.1 [*]Check for leftovers under C:\Program Files (x86)\Team MediaPortal. Delete/move any folders away from here. [*]Uninstall DOKAN from Control Panel/Applications(!) [*]Reboot [*]Install MP2.3.1 again. This should install a compatible DOKAN version [*]Disable IPv6 on client if it is not needed [/LIST] I also recommend to avoid server-local files, where the DOKAN/HTTP remote bridge is required. Better would be to setup a server-based share like "\\MPMEDIACENTRE\Movies" and configure this UNC path as media source. This bypasses DOKAN and enables client to start playback directly. [/QUOTE]
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HEVC playback stutter in MP2.3 and 2.3.1
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