Reply to thread

Message

<blockquote data-quote="aunghtain" data-source="post: 798017" data-attributes="member: 115986">I have repeated uninstall/reinstall. But I still got the same issue.1) Uninstalled MP TV/client with cleanup option.2) Uninstalled MySQL.3) Uninstalled Microsoft Visual C++ 2010.3) Remove MySQL folders from c:\program files and c:\program data.4) I went into registry (regedit) and deleted all MySQL instances.5) I also deleted MediaPortal/TVService/setupTV registry entries.6) I restarted my computer.7) I downloaded MP installer (1.2.1 FINAL).8) I installed MP with only TV server option.9) It installed Microsoft Visual C++ 2010.10) It downloaded/installed MySQL 5.1.39.11) It installed TV server.12) I saw &quot;setupTV.exe has stopped working&quot; error.13) It completed installation.Here's install log from C:\ProgramData\Team MediaPortal\MediaPortal TV Server\log\install_1.2.1.0_2011-10-08_17-30-45[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; MediaPortal TV Server / Client installation[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; Logging started: 08.10.2011 17:30:27[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; installer version: 1.2.1.0[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; ============================================================================================[&nbsp; &nbsp; DEBUG&nbsp; &nbsp; ]&nbsp;&nbsp; FUNCTION .onInit[&nbsp; &nbsp; DEBUG&nbsp; &nbsp; ]&nbsp;&nbsp; commandline parameters: /S /noClient /DeployMode&nbsp; /DeploySql:mysql /DeployPwd:MediaPortal[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; No TVServer/Client installation found: _var will be empty[&nbsp; &nbsp; DEBUG&nbsp; &nbsp; ]&nbsp;&nbsp; FUNCTION .onSelChange[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; Prepare installation...[&nbsp; &nbsp; DEBUG&nbsp; &nbsp; ]&nbsp;&nbsp; SecPrepare: DeployMode = 1 | UpdateMode = 0[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; RenameDirectory: Old path: C:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; RenameDirectory: New path: C:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server_BACKUP_10-08_17-30[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; RenameDirectory: Directory exists. Trying to remove if empty.[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; RenameDirectory: Directory does not exist anymore. No need to rename: C:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; RenameDirectory: Old path: C:\ProgramData\Team MediaPortal\MediaPortal TV Server[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; RenameDirectory: New path: C:\ProgramData\Team MediaPortal\MediaPortal TV Server_BACKUP_10-08_17-30[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; RenameDirectory: Directory does not exist. No need to rename: C:\ProgramData\Team MediaPortal\MediaPortal TV Server[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; Installing MediaPortal TV Server...[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; Terminating processes ...[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; StopService: TVservice[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; StopService: TVservice is already stopped.[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; KillProcess: SetupTv.exe[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; KillProcess: SetupTv.exe is not running.[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; filter registration...[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; Installing TVService[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; Finished Installing TVService[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; Doing post installation stuff...[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; Setting AccessRights to ProgramData dir and reg keys[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; Starting SetupTv.exe --DeployMode --DeploySql:mysql --DeployPwd:MediaPortal...[&nbsp; &nbsp; DEBUG&nbsp; &nbsp; ]&nbsp;&nbsp; FUNCTION .onInstSuccess[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; ============================================================================================[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; Logging stopped: 08.10.2011 17:30:45[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; installer version: 1.2.1.0[&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; INFO]&nbsp;&nbsp; MediaPortal TV Server / Client installationHere's TV log.2011-10-08 17:30:38.052734 [SetupTv(1)]: ---- started in Deploy mode ----2011-10-08 17:30:38.059570 [SetupTv(1)]: ---- SetupTv v1.2.1.0 is starting up on Windows 2008 R2 ( Service Pack 1 ) [6.1.7601.65536]2011-10-08 17:30:38.062500 [SetupTv(1)]: *******************************************2011-10-08 17:30:38.062500 [SetupTv(1)]: * WARNING, OS not officially supported&nbsp; &nbsp; *2011-10-08 17:30:38.062500 [SetupTv(1)]: *******************************************2011-10-08 17:30:41.173828 [SetupTv(1)]: ---- check connection with database ----Any other idea?I really wish I could take a look what setupTV is doing when it crashes. If there is a way to run setupTV.exe in debug mode (like it will print out debug messages), that will be great.Thanks.</blockquote>

[QUOTE="aunghtain, post: 798017, member: 115986"] I have repeated uninstall/reinstall. But I still got the same issue. 1) Uninstalled MP TV/client with cleanup option. 2) Uninstalled MySQL. 3) Uninstalled Microsoft Visual C++ 2010. 3) Remove MySQL folders from c:\program files and c:\program data. 4) I went into registry (regedit) and deleted all MySQL instances. 5) I also deleted MediaPortal/TVService/setupTV registry entries. 6) I restarted my computer. 7) I downloaded MP installer (1.2.1 FINAL). 8) I installed MP with only TV server option. 9) It installed Microsoft Visual C++ 2010. 10) It downloaded/installed MySQL 5.1.39. 11) It installed TV server. 12) I saw "setupTV.exe has stopped working" error. 13) It completed installation. Here's install log from C:\ProgramData\Team MediaPortal\MediaPortal TV Server\log\install_1.2.1.0_2011-10-08_17-30-45 [ INFO] MediaPortal TV Server / Client installation [ INFO] Logging started: 08.10.2011 17:30:27 [ INFO] installer version: 1.2.1.0 [ INFO] ============================================================================================ [ DEBUG ] FUNCTION .onInit [ DEBUG ] commandline parameters: /S /noClient /DeployMode /DeploySql:mysql /DeployPwd:MediaPortal [ INFO] No TVServer/Client installation found: _var will be empty [ DEBUG ] FUNCTION .onSelChange [ INFO] Prepare installation... [ DEBUG ] SecPrepare: DeployMode = 1 | UpdateMode = 0 [ INFO] RenameDirectory: Old path: C:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server [ INFO] RenameDirectory: New path: C:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server_BACKUP_10-08_17-30 [ INFO] RenameDirectory: Directory exists. Trying to remove if empty. [ INFO] RenameDirectory: Directory does not exist anymore. No need to rename: C:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server [ INFO] RenameDirectory: Old path: C:\ProgramData\Team MediaPortal\MediaPortal TV Server [ INFO] RenameDirectory: New path: C:\ProgramData\Team MediaPortal\MediaPortal TV Server_BACKUP_10-08_17-30 [ INFO] RenameDirectory: Directory does not exist. No need to rename: C:\ProgramData\Team MediaPortal\MediaPortal TV Server [ INFO] Installing MediaPortal TV Server... [ INFO] Terminating processes ... [ INFO] StopService: TVservice [ INFO] StopService: TVservice is already stopped. [ INFO] KillProcess: SetupTv.exe [ INFO] KillProcess: SetupTv.exe is not running. [ INFO] filter registration... [ INFO] Installing TVService [ INFO] Finished Installing TVService [ INFO] Doing post installation stuff... [ INFO] Setting AccessRights to ProgramData dir and reg keys [ INFO] Starting SetupTv.exe --DeployMode --DeploySql:mysql --DeployPwd:MediaPortal... [ DEBUG ] FUNCTION .onInstSuccess [ INFO] ============================================================================================ [ INFO] Logging stopped: 08.10.2011 17:30:45 [ INFO] installer version: 1.2.1.0 [ INFO] MediaPortal TV Server / Client installation Here's TV log. 2011-10-08 17:30:38.052734 [SetupTv(1)]: ---- started in Deploy mode ---- 2011-10-08 17:30:38.059570 [SetupTv(1)]: ---- SetupTv v1.2.1.0 is starting up on Windows 2008 R2 ( Service Pack 1 ) [6.1.7601.65536] 2011-10-08 17:30:38.062500 [SetupTv(1)]: ******************************************* 2011-10-08 17:30:38.062500 [SetupTv(1)]: * WARNING, OS not officially supported * 2011-10-08 17:30:38.062500 [SetupTv(1)]: ******************************************* 2011-10-08 17:30:41.173828 [SetupTv(1)]: ---- check connection with database ---- Any other idea? I really wish I could take a look what setupTV is doing when it crashes. If there is a way to run setupTV.exe in debug mode (like it will print out debug messages), that will be great. Thanks. [/QUOTE]

Verification