IR File tool decode shows Unknown Protocol (1 Viewer)

[htpcchap]

I am trying to get IR blasting work with my Directv STB. I am using IR server suite 1.0.4.2 preview 7 for this. When I start the IR file tool and connect and click learn I get a bunch of hex codes in the window. When clicking the "attempt decode" button I get the following dialog

Protocol: Unknown
Code: 81992931

then it says

Protocol: NEC
Code: 12320

and then

Use this protocol's carrier frequency (38000) ?

After clicking OK I click blast to test the command, I see the red light blinking at the end of blaster(that is stuck to STB) but nothing happens on STB. I have tried this with different command but end result seems to be the same. any ideas ?

Thanks
htpcchap

 

[and-81]

It seems that the learned code is not being recognised by the STB, can you try one of the presets? You can find the ir files in the All Users\Application Data\IR Server Suite\Set Top Boxes folder.

If the presets don't work either then it could be a ir emitter placement issue. Or it might be a blasting problem with your hardware.

Can you send me the MicrosoftMceTransceiver_Driver log file?

Cheers,

 

[htpcchap]

Log

Aaron I tried some of the other Directv STB presets and tried test but none of them worked. Where can I find this log ?

htpcchap

 

[and-81]

All the IR Server Suite log files can be accessed from the start menu, programs, IR Server Suite, logs.

Cheers,

 

[htpcchap]

Logs

Aaron Sorry for the very late response. My network connection was acting up. Was able to get it right only just now. I have attached all the IR server suite logs.

htpcchap

 

[and-81]

Have you run the ehome driver update rollup?

I notice your device's firmware version is different to mine.

Other than that the logs look mostly normal (nothing stands out).

 

[htpcchap]

ehome Driver ?

Aaron you've lost me completely. Ehome driver ? What is that for and where can I find it ?

Htpcchap

 

[and-81]

I'm referring to the driver for the MCE receiver/blaster device. It's called the "eHome" driver.

Try installing this:
Download details: Update Rollup 2 for eHome Infrared Receiver for Windows XP Media Center Edition 2005 (KB912024)

Not sure it will help, but it might.