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<blockquote data-quote="HDMS" data-source="post: 820788" data-attributes="member: 105817">Hi RoChessThis doesn't happen on my system and I presume not on others so a few questions:1./ Is your YAC host service running on your MP system?2./ Do you have the YAC client running on your MP system?3./ What is your modem type and model number?4./ Can you check your YAC caller log file and see how many entries are there for each call e.g. 1 or more? 5./ There should be some more entries in the MP logfile (info)ones above the debug you provided. These show the calling information as per below, need to know if it's receiving multiple call information for a single call! Close your mediaportal client, open it again then make a test call, clear the popup(s) and post the whole MediaPortal.log file thanks&nbsp; (I want to also check what other plugins are load and that sequence will tell me).(If you received multiple calls they are queued for display and each call needs to be cleared). extract from MediaPortal.log file2011-12-14 15:53:35.356776 [Info.][YAC Listener(40)]: ***** INCOMING CALL: Wednesday, 14 December 2011 3:53:35 p.m. *****2011-12-14 15:53:35.360776 [Info.][YAC Listener(40)]:&nbsp; &nbsp; Name: Hamish Mobile2011-12-14 15:53:35.363776 [Info.][YAC Listener(40)]:&nbsp; &nbsp; Number: Call from 272851474 at 3:53 p.m.2011-12-14 15:53:35.366776 [Info.][YAC Listener(40)]:&nbsp; &nbsp; Image: C:\ProgramData\Team MediaPortal\MediaPortal\Thumbs\YAC\272851474.jpg2011-12-14 15:53:35.374777 [Debug][FileExistsCache Thread(7)]: InsertFilesIntoCacheAsynch: pre-scanning dir : c:\programdata\team mediaportal\mediaportal\thumbs\yac2011-12-14 15:53:36.656850 [Debug][YAC Listener(40)]: WindowManager: route WindowPlugins.home.GUIBasicHome:35-&gt;MediaPortal.Dialogs.GUIDialogNotify:20162011-12-14 15:53:37.132877 [Debug][YAC Listener(40)]: DialogWindow: MediaPortal.Dialogs.GUIDialogNotify init\32981581\990089922011-12-14 15:53:50.129621 [Debug][YAC Listener(40)]: WindowManager: unroute to MediaPortal.Dialogs.GUIDialogNotify:2016-&gt;WindowPlugins.home.GUIBasicHome:35Extract from&nbsp; YAC log file for above call (Host computer):***** INCOMING CALL: Wednesday, 14 December 2011 - 3:54:30 p.m. *****&nbsp; NAME:&nbsp;&nbsp; Hamish Mobile&nbsp; NUMBER: 272851474</blockquote>

[QUOTE="HDMS, post: 820788, member: 105817"] Hi RoChess This doesn't happen on my system and I presume not on others so a few questions: 1./ Is your YAC host service running on your MP system? 2./ Do you have the YAC client running on your MP system? 3./ What is your modem type and model number? 4./ Can you check your YAC caller log file and see how many entries are there for each call e.g. 1 or more? 5./ There should be some more entries in the MP logfile (info)ones above the debug you provided. These show the calling information as per below, need to know if it's receiving multiple call information for a single call! Close your mediaportal client, open it again then make a test call, clear the popup(s) and post the whole MediaPortal.log file thanks (I want to also check what other plugins are load and that sequence will tell me). (If you received multiple calls they are queued for display and each call needs to be cleared). extract from MediaPortal.log file 2011-12-14 15:53:35.356776 [Info.][YAC Listener(40)]: ***** INCOMING CALL: Wednesday, 14 December 2011 3:53:35 p.m. ***** 2011-12-14 15:53:35.360776 [Info.][YAC Listener(40)]: Name: Hamish Mobile 2011-12-14 15:53:35.363776 [Info.][YAC Listener(40)]: Number: Call from 272851474 at 3:53 p.m. 2011-12-14 15:53:35.366776 [Info.][YAC Listener(40)]: Image: C:\ProgramData\Team MediaPortal\MediaPortal\Thumbs\YAC\272851474.jpg 2011-12-14 15:53:35.374777 [Debug][FileExistsCache Thread(7)]: InsertFilesIntoCacheAsynch: pre-scanning dir : c:\programdata\team mediaportal\mediaportal\thumbs\yac 2011-12-14 15:53:36.656850 [Debug][YAC Listener(40)]: WindowManager: route WindowPlugins.home.GUIBasicHome:35->MediaPortal.Dialogs.GUIDialogNotify:2016 2011-12-14 15:53:37.132877 [Debug][YAC Listener(40)]: DialogWindow: MediaPortal.Dialogs.GUIDialogNotify init \32981581\99008992 2011-12-14 15:53:50.129621 [Debug][YAC Listener(40)]: WindowManager: unroute to MediaPortal.Dialogs.GUIDialogNotify:2016->WindowPlugins.home.GUIBasicHome:35 Extract from YAC log file for above call (Host computer): ***** INCOMING CALL: Wednesday, 14 December 2011 - 3:54:30 p.m. ***** NAME: Hamish Mobile NUMBER: 272851474 [/QUOTE]

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