Issue after replacing tuner (1 Viewer)

[pfilippone]

I've been successfully using MediaPortal1 and TV Server 1.17 on Win7 for years, using first a HDHomerun tuner, when that died, a Hauppauge WinTV DualHD ATSC USB tuner. Recently the Hauppauge tuner died on me (still shows up, but all channels show 'no signal'), so I went and purchased a new Hauppauge WinTV DualHD ATSC tuner.

The problem is, the device shows up OK as two tuners as expected, it works fine with the Hauppauge WinTV 10 software, but with TV Server, I get nothing but black on all channels. This is in TV Server config > channels > Preview channel, and in Media Portal. In TV Server config, I was able to scan channels OK on both tuners. So it seems the tuner is getting recognized and channels scan works, but not getting any video/audio.

Although the old and new Hauppauge tuners look identical, the new one must have vastly newer firmware, as it required WinTV 10 software and driver combo, whereas the old tuner used WinTV 8 software and driver combo.
I've since installed Win10 Pro and MediaPortal 1.36 from scratch with no success. I tried both x86 and x64 versions. Same issue as mentioned above. Logs attached.

Thank you!

 

[CyberSimian]

In TV Server config, I was able to scan channels OK on both tuners. So it seems the tuner is getting recognized and channels scan works, but not getting any video/audio.

This looks similar to the problem described in this thread. Unfortunately, we could not identify the problem described there, and hence no solution was found.

@Pablik may be able to help, but if he is not available, I regret to say that the current range of Hauppauge tuners are no longer compatible with MP, and you should consider buying an alternative tuner. TBS tuners are known to work (I have one), as are the SiliconDust HdHomeRun tuners. Sorry to be so negative.

-- from CyberSimian in the UK

 

[pfilippone]

This looks similar to the problem described in this thread. Unfortunately, we could not identify the problem described there, and hence no solution was found.

@Pablik may be able to help, but if he is not available, I regret to say that the current range of Hauppauge tuners are no longer compatible with MP, and you should consider buying an alternative tuner. TBS tuners are known to work (I have one), as are the SiliconDust HdHomeRun tuners. Sorry to be so negative.

-- from CyberSimian in the UK

Thank you for the info and especially for your time. I've ordered a HDHomerun Flex Duo 2. I'm using a mini PC for TV, it's too small to fit any card from TBS. Hopefully the HDHomerun will work, and last longer than the previous HDHomerun I had (HDHomerun Extend HDTC-2US) which was hot to the touch and died after a couple years.