ITV-800 Compatibility (1 Viewer)

bodatdat

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May 21, 2011
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hello good day

i have a TV Tuner modeled ITV-800 it works fine while using TV Expert Software.
But my problem now is that when i search for tv channels media portal replies TvServer does not support this model

Is there a way to support this model?

need a support badly
 

mm1352000

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    Hi bodatdat

    Welcome to the forum. :D
    We support many cards, so it is surprising to hear that yours is not supported. Have you checked our list of supported TV cards - does your card meet the requirements listed there? If it does or you're not sure then can you please post some logs? There are good instructions for that in the link in my signature...

    mm

    PS: remember that you can't use the tuner in more than one application at a time. If you are trying to use an analog tuner that doesn't have hardware encoding then you need to install a supported software encoder (and I'd recommend using MP 1.2.0b).
     

    bodatdat

    Portal Member
    May 21, 2011
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    hello good day

    i have a TV Tuner modeled ITV-800 it works fine while using TV Expert Software.
    But my problem now is that when i search for tv channels media portal replies TvServer does not support this model

    Is there a way to support this model?

    need a support badly


    thanks for the reply.

    hello good day. my problem on "TvServer does not support this model" has been solve now it scan channels and it found 4 channels.

    BUT now i have encountered new error, when i preview the search channel an error pop up and it states "preview failed:no video audio detected"

    my tuner is analog

    and this is the log on MPfilewritter log

    help.....

    24-05-2011 17:36:08.31 CMPFileWriter::AddChannel() - ID: 0
    24-05-2011 17:36:08.31 CSubChannel::ctor() - (0)
    24-05-2011 17:36:08.31 CProgramToTransportStream::ctor
    24-05-2011 17:36:08.31 CProgramToTransportStreamRecorder::ctor
    24-05-2011 17:36:08.31 CTeletextGrabber::ctor()
    24-05-2011 17:36:09.500 CMPFileWriterFilter::pause()
    24-05-2011 17:36:09.500 CMPFileWriterFilter::Run()
    24-05-2011 17:36:09.953 CSubChannel::confused:etVideoAudioObserver() - (0)
    24-05-2011 17:36:09.953 CProgramToTransportStream::confused:etVideoAudioObserver - 10bffb8
    24-05-2011 17:36:09.953 CSubChannel::confused:tartTimeShifting() - (0) - Filename:'C:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal TV Server\timeshiftbuffer\live2-0.ts.tsbuffer'
    24-05-2011 17:36:09.953 CProgramToTransportStream::Initialize C:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal TV Server\timeshiftbuffer\live2-0.ts.tsbuffer
    24-05-2011 17:36:09.953 CMemoryStreamSource::ctor()
    24-05-2011 17:36:09.953 CMultiWriterFileSink::create file:C:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal TV Server\timeshiftbuffer\live2-0.ts.tsbuffer
    24-05-2011 17:36:09.953 CMultiWriterFileSink::ctor
    24-05-2011 17:36:09.953 CTeletextGrabber::confused:tart()
    24-05-2011 17:36:24.953 CSubChannel::confused:etVideoAudioObserver() - (0)
    24-05-2011 17:36:24.953 CProgramToTransportStream::confused:etVideoAudioObserver - 0
    24-05-2011 17:36:24.953 CSubChannel::confused:topTimeShifting() - (0) - Filename:'C:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal TV Server\timeshiftbuffer\live2-0.ts.tsbuffer'
    24-05-2011 17:36:24.953 CTeletextGrabber::confused:top()
    24-05-2011 17:36:24.953 CProgramToTransportStream::Close()
    24-05-2011 17:36:24.953 CMemoryBuffer::confused:top()
    24-05-2011 17:36:24.953 CProgramToTransportStream::confused:topBufferThread()
    24-05-2011 17:36:24.953 CMultiWriterFileSink::dtor
    24-05-2011 17:36:24.953 CMemoryStreamSource::dtor()
    24-05-2011 17:36:24.953 CProgramToTransportStream::Thread stopped()
    24-05-2011 17:36:24.953 CMPFileWriter::DeleteChannel() - ID: 0
    24-05-2011 17:36:24.953 CSubChannel::dtor() - (0)
    24-05-2011 17:36:24.953 CProgramToTransportStreamRecorder::dtor
    24-05-2011 17:36:24.953 CProgramToTransportStreamRecorder::dtor() completed - (0)
    24-05-2011 17:36:24.953 CProgramToTransportStream::dtor
    24-05-2011 17:36:24.953 CProgramToTransportStream::dtor() completed - (0)
    24-05-2011 17:36:24.953 CTeletextGrabber::dtor()
    24-05-2011 17:36:24.953 CTeletextGrabber::dtor() completed - (0)
    24-05-2011 17:36:24.953 CMPFileWriterFilter::pause()
    24-05-2011 17:36:25.31 CMPFileWriterFilter::confused:top()
    24-05-2011 17:36:25.31 CMPFileWriter::DeleteAllChannels()
    24-05-2011 17:36:25.31 CMPFileWriterFilter::confused:top() completed


    and this is the tv log

    2011-05-24 17:36:06.796875 [TS_File_Cleanup(17)]: card: delete timeshift files \live2-0.ts
    2011-05-24 17:36:08.015625 [(7)]: Controller: StartTimeShifting 2 1
    2011-05-24 17:36:08.031250 [(7)]: Controller: find free card for channel 2
    2011-05-24 17:36:08.031250 [(7)]: Controller: got 1 tuning details for 2
    2011-05-24 17:36:08.031250 [(7)]: Controller: channel #1 tv:2 Freq:0 Channel:2 Country:philippines Tuner:Antenna Video:Tuner Audio:Automatic
    2011-05-24 17:36:08.031250 [(7)]: Controller: card:1 type:DvbIP cannot tune to channel
    2011-05-24 17:36:08.031250 [(7)]: Controller: card:2 type:Analog is available priority:2 #users:0 same transponder:True
    2011-05-24 17:36:08.031250 [(7)]: Controller: card:3 type:RadioWebStream cannot tune to channel
    2011-05-24 17:36:08.031250 [(7)]: Controller: found 1 available
    2011-05-24 17:36:08.031250 [(7)]: AdvancedCardAllocation.GetAvailableCardsForChannel took 5 msec
    2011-05-24 17:36:08.031250 [(7)]: card: CardTune 2 2 setuptv:2:-1
    2011-05-24 17:36:08.031250 [(7)]: card: Tune 2 to 2
    2011-05-24 17:36:08.031250 [(7)]: card: user: setuptv:2:-1 tune tv:2 Freq:0 Channel:2 Country:philippines Tuner:Antenna Video:Tuner Audio:Automatic
    2011-05-24 17:36:08.031250 [(7)]: analog: Tune:tv:2 Freq:0 Channel:2 Country:philippines Tuner:Antenna Video:Tuner Audio:Automatic
    2011-05-24 17:36:08.031250 [(7)]: analog:GetNewSubChannel:0 #0
    2011-05-24 17:36:08.031250 [(7)]: analog subch:0 OnBeforeTune
    2011-05-24 17:36:08.140625 [(7)]: Analog: Tuned to country:63 video:55250000 Hz audio:59750000 Hz locked:True
    2011-05-24 17:36:09.500000 [(7)]: analog subch:0 OnAfterTune
    2011-05-24 17:36:09.500000 [(7)]: analog subch:0 OnGraphStart
    2011-05-24 17:36:09.500000 [(7)]: analog: RunGraph
    2011-05-24 17:36:09.500000 [(7)]: analog: RunGraph succeeded
    2011-05-24 17:36:09.609375 [(7)]: analog: LockedInOnSignal ok
    2011-05-24 17:36:09.609375 [(7)]: analog subch:0 OnGraphStarted
    2011-05-24 17:36:09.718750 [(7)]: card: Tuner locked: True
    2011-05-24 17:36:09.718750 [(7)]: **************************************************
    2011-05-24 17:36:09.937500 [(7)]: ***** SIGNAL LEVEL: 100, SIGNAL QUALITY: 100 *****
    2011-05-24 17:36:09.937500 [(7)]: **************************************************
    2011-05-24 17:36:09.937500 [(7)]: card: tuned user: setuptv subchannel: 0
    2011-05-24 17:36:09.937500 [(7)]: user:setuptv add
    2011-05-24 17:36:09.937500 [(7)]: card2:setuptv 2 0
    2011-05-24 17:36:09.937500 [(7)]: Controller: setuptv 2 0
    2011-05-24 17:36:09.937500 [(7)]: control2:setuptv 2 0
    2011-05-24 17:36:09.937500 [(7)]: Controller: delete timeshift files C:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal TV Server\timeshiftbuffer\live2-0.ts
    2011-05-24 17:36:09.937500 [(7)]: card: StartTimeShifting 2 C:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal TV Server\timeshiftbuffer\live2-0.ts
    2011-05-24 17:36:09.937500 [(7)]: card: CAM enabled : False
    2011-05-24 17:36:09.937500 [(7)]: analog: Encoder mode setting to ConstantBitRate
    2011-05-24 17:36:09.937500 [(7)]: analog: Encoder mode set to ConstantBitRate
    2011-05-24 17:36:09.953125 [(7)]: analog: Encoder BitRate setting to Default
    2011-05-24 17:36:09.953125 [(7)]: analog: Encoder BitRate Min 614400 Max 80000000 Delta 1024
    2011-05-24 17:36:09.953125 [(7)]: analog: Encoder BitRate set to 6553600
    2011-05-24 17:36:09.953125 [(7)]: analog:confused:etTimeShiftFileName:C:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal TV Server\timeshiftbuffer\live2-0.ts
    2011-05-24 17:36:09.953125 [(7)]: analog:confused:etTimeShiftFileName: uses .ts
    2011-05-24 17:36:09.953125 [(7)]: card: WaitForTimeShiftFile - waiting _eventAudio & _eventVideo
    2011-05-24 17:36:11.796875 [TS_File_Cleanup(17)]: card: delete timeshift files \live2-0.ts
    2011-05-24 17:36:16.796875 [TS_File_Cleanup(17)]: card: delete timeshift files \live2-0.ts
    2011-05-24 17:36:24.953125 [(7)]: card: WaitForTimeShiftFile - no audio was found after 15 seconds
    2011-05-24 17:36:24.953125 [(7)]: card SAA7135 Analog TV Card - TV Tuner: StopTimeShifting user:setuptv sub:0
    2011-05-24 17:36:24.953125 [(7)]: card: StopTimeShifting user:setuptv sub:0
    2011-05-24 17:36:24.953125 [(7)]: card not IDLE - removing user: setuptv
    2011-05-24 17:36:24.953125 [(7)]: user:setuptv remove
    2011-05-24 17:36:24.953125 [(7)]: analog: StopTimeShifting()
    2011-05-24 17:36:24.953125 [(7)]: tvcard:FreeSubChannel: subchannels count 1 subch#0 keep graph=False
    2011-05-24 17:36:24.953125 [(7)]: analog subch:0 Decompose()
    2011-05-24 17:36:24.953125 [(7)]: tvcard:FreeSubChannel : no subchannels present, stopping graph
    2011-05-24 17:36:24.953125 [(7)]: tvcard:FreeAllSubChannels
    2011-05-24 17:36:24.953125 [(7)]: analog: StopGraph state:Running
    2011-05-24 17:36:25.375000 [(7)]: analog: Graph stopped
    2011-05-24 17:36:25.375000 [(7)]: tvcard:FreeAllSubChannels
    2011-05-24 17:36:25.375000 [TS_File_Cleanup(16)]: card: delete timeshift files \live2-0.ts
    2011-05-24 17:36:25.390625 [(7)]: analog: StopGraph state:confused:topped
    2011-05-24 17:36:25.390625 [(7)]: user:setuptv remove
    2011-05-24 17:36:30.375000 [TS_File_Cleanup(16)]: card: delete timeshift files \live2-0.ts
    2011-05-24 17:36:35.375000 [TS_File_Cleanup(16)]: card: delete timeshift files \live2-0.ts
    2011-05-24 17:36:40.375000 [TS_File_Cleanup(16)]: card: delete timeshift files \live2-0.ts
    2011-05-24 17:36:45.375000 [TS_File_Cleanup(16)]: card: delete timeshift files \live2-0.ts
     

    mm1352000

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    Hi again

    Does your tuner require a cable to be connected to the soundcard for audio to work? Those tuners are not supported...
    The log sections that you posted don't show all the information that I need. Please use the watchdog to post the full set of logs. Information is -->here<--
     

    mm1352000

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    Hi again

    The logs look okay, but you didn't answer my question: does your tuner require a cable to be connected to the soundcard for audio to work?

    From the pictures that I've seen on Google, the card has aerial input, aerial output, IR (remote) input, s-video input, audio input (blue), composite video input, *and audio output* (green) connectors on the back panel, and an internal audio connection too. If you have to plug either the internal connection or the green connector at the back into your sound card to get audio in TV Expert then your tuner is not compatible with MediaPortal. The reason for not supporting those kinds of tuners is that MediaPortal could potentially prevent any other software from using the sound card, which would be bad...
     

    bodatdat

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    sorry for the late reply.

    sorry my bad..

    nope i never connected any cable wire from my tv tuner to my sound card, except the cable from the anthena and from my speaker to my tuner. i have tried watching tv on tv expert and it plays local tv shows with audio pluged directly into my tv tuner..

    ahh one thing i just found out that when i click preview only an audio from the channel plays but no video, but it still state "preview failed:no audio/video detected"...

    also i have tried to play tv on media portal but only audio from the local channel, no video.. and in a few minutes an error apear "preview failed:no audio/video detected"

    did i miss some configuration?
     

    mm1352000

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    sorry for the late reply.
    No problem. :)

    nope i never connected any cable wire into my tv tuner except the cable from the anthena and from my speaker.
    What do you mean by "from my speaker"?
    Do you mean that you connect the green audio output from the tuner to your speakers?
    Is there no audio in TV Expert if you don't do that?
     

    bodatdat

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    sorry for the late reply.
    No problem. :)

    nope i never connected any cable wire into my tv tuner except the cable from the anthena and from my speaker.
    What do you mean by "from my speaker"?
    Do you mean that you connect the green audio output from the tuner to your speakers?
    Is there no audio in TV Expert if you don't do that?

    i mean from my speaker, i have connected my speakers/earphone to the green port/audio output on my tv tuner

    yes, there is an audio/video output in tv expert, tv expert plays everything, i guess its because tv expert is a software package from my tuner.

    but when i play in media portal and error occur "preview failed" but there is an audio, even in the tv server configuration..

    also there is a comment below in MP when i play TV "no data available
     

    mm1352000

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    Okay, I understand the problem in MP. I'm beginning to think that your tuner is not supported. One last question:

    If you unplug the green tuner audio output, do you still hear audio in TV Expert?

    If the answer is "no" then your tuner is definitely not supported...
     

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