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<blockquote data-quote="mm1352000" data-source="post: 921991" data-attributes="member: 82144">Hello&nbsp;I'm sorry you're having trouble. You're in the right place to get help. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />&nbsp;From your logs I'd guess you mean that TV doesn't start playing.If you do mean that, we'll need the TV Server log files as well. If you don't, please could you explain what you mean by &quot;nothing comes up&quot;.&nbsp;An alternative way to grab log files:<a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files" target="_blank">http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files</a>&nbsp;That method will include MP, TV Server and plugin logs from a single seat install, along with system event logs and DirectX information. It *really* helps to have this extra info (especially for crashes) and it is probably easier for you to use so I'd encourage you to try it.&nbsp;mm</blockquote>

[QUOTE="mm1352000, post: 921991, member: 82144"] Hello I'm sorry you're having trouble. You're in the right place to get help. :) From your logs I'd guess you mean that TV doesn't start playing. If you do mean that, we'll need the TV Server log files as well. If you don't, please could you explain what you mean by "nothing comes up". An alternative way to grab log files: [url]http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files[/url] That method will include MP, TV Server and plugin logs from a single seat install, along with system event logs and DirectX information. It *really* helps to have this extra info (especially for crashes) and it is probably easier for you to use so I'd encourage you to try it. mm [/QUOTE]

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