KWORLD UB435-Q (Nemesis) - Long Unresolved Issue (1 Viewer)

[NRivera637]

The issue of KWORLD UB435-Q Tuner remains seemingly unresolved going back quite some time - I've contacted KWORLD to no avail as the issue is NOT with their product. Since the UB435-Q Tuner works 100% fine with Media Center it then seems logical to conclude the problem to be with MediaPortal (somewhere).

I am currently up to MP v1.5 and for the past year have not been able to get the cards to work ( V2 & V3 versions). I have tried all implied solutions (and drivers) and followed lots of 'Bunny Trail' postings which end up frustratingly - nowhere.

I am attaching my experiences and frustrations as well as detailed specs & log files to illustrate the failure events. I am hoping that someone at MP (or elsewhere) can review and maybe see where the wheel is broken for MediaPortal and KWORLD's UB435-Q to have a happy marriage and work lovingly ever-after.

Hoping to hear from someone soon... Thx.

 

[mm1352000]

Hello and welcome NRivera637

I've been aware of this problem for some time now. The latest case:
https://forum.team-mediaportal.com/threads/problem-finding-channels.120556/

I PM'd @Willobee asking for access to his/her server to try and figure out the problem, but I never got any response.

Would you be willing to let me try a few things on your server?

mm

 

[NRivera637]

I believe I saw the thread you refer to (one of my Bunny Trails) and - Yes I would be 'Up To The Challenge'. How do we do this..?

 

[mm1352000]

I'll PM you momentarily...

 

[mm1352000]

Done.

 

[NRivera637]

Ok, I'll be setting things up for you and ping you back when everything is in place. Thanks...

 

[NRivera637]

MM, while within my network I use MTSC/RDP on a daily basis almost, I am not familiar on how to open my environment to you using TeamViewer. If you could provide a Primer I would greatly appreciate it - thanks.

 

[mm1352000]

I'm happy to use RDP if it is easier for you.

TeamViewer really is straightforward:
1. Download - http://www.teamviewer.com/en/download/windows.aspx.
2. Run the exe.
3. Select "run" (you can install if you want, but you don't have to), then click next.
4. Tick to accept the licence agreement, then click next.
5. You should see something like this:
http://upload.wikimedia.org/wikiped...Screenshot_on_a_machine_running_Windows_8.png

6. Send me the numbers under "allow remote control" - "your ID" and "password" and I'll be able to connect. No other configuration required.

 

[NRivera637]

I did a reply to email with TeamViewer numbers, or should I have placed here..? (unsecure...)

 

[mm1352000]

No, definitely don't place it here. That would be insecure.
I didn't get the email reply so I guess that got lost in the ether.
In the original email you should see a "view this conversation" link/button. If you click on that it will take you to the private conversation where you can reply. Otherwise if you can't see that button, roll up to the top of this page and find the link to your "inbox". If you go in there you'll see our conversation and should be able to reply.