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MediaPortal 1
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LiveTV Error: Unable to start timeshift no audio/video
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<blockquote data-quote="Spragleknas" data-source="post: 323143" data-attributes="member: 17435"><p style="text-align: center"><span style="color: Green"><span style="font-size: 18px"><strong><u>How to start a support or bugreport thread</u></strong></span></span></p> <p style="text-align: center"><span style="color: Orange"><em><span style="font-size: 9px">changed 2008-10-10</span></em></span></p><p>If you think that you have found a bug in a <strong><span style="color: Red">MediaPortal SVN TEST BUILD</span></strong>, please start a bugreport <a href="https://forum.team-mediaportal.com/forumdisplay.php?f=74" target="_blank">::here::</a>.</p><p>If you think that you have found a bug in a <strong><span style="color: Red">TV-Server SVN TEST BUILD</span></strong>, please start a bugreport <a href="https://forum.team-mediaportal.com/forumdisplay.php?f=85" target="_blank">::here::</a>.</p><p><strong><u>Before you start a new thread:</u></strong></p><ol> <li data-xf-list-type="ol">Make sure that your system (windows, codecs and drivers) is up to date and that your system is matching the <a href="https://www.team-mediaportal.com/manual/GeneralRequirements" target="_blank">requirements</a>.</li> <li data-xf-list-type="ol">Have a look at our <a href="http://wiki.team-mediaportal.com" target="_blank">wiki </a>and read the <a href="http://wiki.team-mediaportal.com/MediaPortal_Manual_Index" target="_blank">MediaPortal Manual</a>, <a href="http://wiki.team-mediaportal.com/TV-Server" target="_blank">TV-Server Manual (if used))</a> + <a href="http://wiki.team-mediaportal.com/UserGuides" target="_blank">userguides</a>. (maybe the solution is already there <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /> )</li> <li data-xf-list-type="ol">Have a look at our <a href="http://mantis.team-mediaportal.com" target="_blank">bugtracker</a>, maybe your problem is already know</li> <li data-xf-list-type="ol">Search the forums for your problem, it\'s very likely that someone else already encountered the same problem.</li> </ol><p><strong><u>How to start a support or bugreport thread:</u></strong></p><ol> <li data-xf-list-type="ol">Choose a <strong>meaningful </strong>title for your thread.</li> <li data-xf-list-type="ol">Report only one problem per thread.</li> <li data-xf-list-type="ol">At the moment you start a new thread in the support forums, the hardware specification template will be added automatically. If the template is empty, then you have not filled out your specifications in the <a href="https://forum.team-mediaportal.com/profile.php?do=systemspecs" target="_blank">usercp</a> yet.<br /> <span style="color: Red"><strong>Note: Your report MUST include a complete hardware specification!</strong></span></li> <li data-xf-list-type="ol">Add a detailed, step by step description of your problem.</li> <li data-xf-list-type="ol">If your problem occurs inside MediaPortal or the configuration program, then run the "MediaPortal Logs Collector" from your Windows Start Menu (Team MediaPortal/MediaPortal) and ATTACH the exported log.zip file to your thread/post.<br /> <strong><span style="color: Red">Without logs it is IMPOSSIBLE for us to help you!<br /> </span></strong><br /> To create clean and conclusive logs you should use the "MediaPortal Debug" shortcut which will start MediaPortal in a special debug mode. Then you reproduce the issue and close MediaPortal. A log.zip will be created automatically which you then attach to your thread/post<br /> <strong>If you are using the TV-Server </strong>and it is installed on a different PC, then you have to attach its logs by hand.<br /> To do that open your Windows StartMenu and click at "TV-Server Logs Folder" in Team MediaPortal/TV-Server.<br /> Attach all these files to your thread/post.</li> <li data-xf-list-type="ol">Do NOT copy/paste your logfiles (or large parts of them) in your post.</li> </ol><p><strong><span style="color: Red">Please note that support threads, which are missing the required information posted above will not be processed and maybe also deleted.</span></strong></p><p><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big Grin :D" loading="lazy" data-shortname=":D" /></p><p><strong></strong></p><p><strong>--- PLEASE DON'T COMMENT THIS MESSAGE ---</strong></p><p><strong>Logs and system specs should always be added - just in case</strong></p></blockquote><p></p>
[QUOTE="Spragleknas, post: 323143, member: 17435"] [CENTER][COLOR="Green"][SIZE="5"][B][U]How to start a support or bugreport thread[/U][/B][/SIZE][/COLOR] [COLOR="Orange"][I][SIZE="1"]changed 2008-10-10[/SIZE][/I][/COLOR][/CENTER] If you think that you have found a bug in a [B][COLOR="Red"]MediaPortal SVN TEST BUILD[/COLOR][/B], please start a bugreport [URL="https://forum.team-mediaportal.com/forumdisplay.php?f=74"]::here::[/URL]. If you think that you have found a bug in a [B][COLOR="Red"]TV-Server SVN TEST BUILD[/COLOR][/B], please start a bugreport [URL="https://forum.team-mediaportal.com/forumdisplay.php?f=85"]::here::[/URL]. [B][U]Before you start a new thread:[/U][/B] [LIST=1] [*]Make sure that your system (windows, codecs and drivers) is up to date and that your system is matching the [URL="https://www.team-mediaportal.com/manual/GeneralRequirements"]requirements[/URL]. [*]Have a look at our [URL="http://wiki.team-mediaportal.com"]wiki [/URL]and read the [URL="http://wiki.team-mediaportal.com/MediaPortal_Manual_Index"]MediaPortal Manual[/URL], [URL="http://wiki.team-mediaportal.com/TV-Server"]TV-Server Manual (if used))[/URL] + [URL="http://wiki.team-mediaportal.com/UserGuides"]userguides[/URL]. (maybe the solution is already there ;) ) [*]Have a look at our [URL="http://mantis.team-mediaportal.com"]bugtracker[/URL], maybe your problem is already know [*]Search the forums for your problem, it\'s very likely that someone else already encountered the same problem. [/LIST] [B][U]How to start a support or bugreport thread:[/U][/B] [LIST=1] [*]Choose a [B]meaningful [/B]title for your thread. [*]Report only one problem per thread. [*]At the moment you start a new thread in the support forums, the hardware specification template will be added automatically. If the template is empty, then you have not filled out your specifications in the [URL="https://forum.team-mediaportal.com/profile.php?do=systemspecs"]usercp[/URL] yet. [COLOR="Red"][B]Note: Your report MUST include a complete hardware specification![/B][/COLOR] [*]Add a detailed, step by step description of your problem. [*]If your problem occurs inside MediaPortal or the configuration program, then run the "MediaPortal Logs Collector" from your Windows Start Menu (Team MediaPortal/MediaPortal) and ATTACH the exported log.zip file to your thread/post. [B][COLOR="Red"]Without logs it is IMPOSSIBLE for us to help you! [/COLOR][/B] To create clean and conclusive logs you should use the "MediaPortal Debug" shortcut which will start MediaPortal in a special debug mode. Then you reproduce the issue and close MediaPortal. A log.zip will be created automatically which you then attach to your thread/post [B]If you are using the TV-Server [/B]and it is installed on a different PC, then you have to attach its logs by hand. To do that open your Windows StartMenu and click at "TV-Server Logs Folder" in Team MediaPortal/TV-Server. Attach all these files to your thread/post. [*]Do NOT copy/paste your logfiles (or large parts of them) in your post. [/LIST] [B][COLOR="Red"]Please note that support threads, which are missing the required information posted above will not be processed and maybe also deleted.[/COLOR][/B] :thx: [B] --- PLEASE DON'T COMMENT THIS MESSAGE --- Logs and system specs should always be added - just in case[/B] [/QUOTE]
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LiveTV Error: Unable to start timeshift no audio/video
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