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MediaPortal 1
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Installation, configuration support
Maddening Issue - Solved !!!
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<blockquote data-quote="dvgeek" data-source="post: 1050965" data-attributes="member: 144768"><p>@<span style="font-size: 12px"><a href="https://forum.team-mediaportal.com/members/mm1352000.82144/" target="_blank">mm1352000</a> - Here are the logs. Basically I rebooted all three machines and stated a fresh set of logs in debug mode. I've tried to troubleshoot a bit here. (Recap - PC-1 Working / PC-2 Not Working) Although my issue is solved, I am uploading the logs as I am puzzled by the skin errors I see on missing buttons, etc. Not related to this issue, but just wanted to make sure it does not raise some other issue in the future.</span></p><ul> <li data-xf-list-type="ul"><span style="font-size: 12px">Server logs have no useful info for this issue.</span></li> <li data-xf-list-type="ul"><span style="font-size: 12px">There is a difference in the MediaPortal.log between PC-1 and PC-2, when g-player is trying to open this file.</span></li> <li data-xf-list-type="ul"><span style="font-size: 12px">In PC-1, just before g-player opens the file for playing, MediaInfo correctly reads the file and gets the media info</span></li> <li data-xf-list-type="ul"><span style="font-size: 12px">In PC-2, MediaInfo is unable to get the media info, when the file is being opened from TV->Recorded TV, but the same MediaInfo reads the correct info when the file is opened from Videos, where the server drive has a hardcoded IP address.</span></li> <li data-xf-list-type="ul">An Ahaa! moment! I removed the hardcoded IP address and put in a UNC with the hostname, rebooted and now PC-2 cannot even get to the video file from videos.</li> <li data-xf-list-type="ul">Resolved that the issue is not with MediaPortal, but with my network. So started checking every bit of configuration between PC-1 and PC-2. Took a long time as I started right from the basics.</li> <li data-xf-list-type="ul">While doing all this checking/testing I suddenly realized, I could open the drives from the Server on PC-1 explorer by double clicking, whereas from PC-2 I was being asked a username password. (I tend to keep the same username/password on all my home machines to simplify admin). Then I realized that the Server and PC-1 have a password set, whereas PC-2 being a new build just had a username and no password. </li> <li data-xf-list-type="ul">Simple stupid Windows answer, just created the same password on PC-2, and no password entry on power management wake-up and netplwiz. Viola - everything works !!!</li> </ul><p>I've gone a bit lengthy in posting my resolution - just in case it might help someone with a similar issue.</p><p></p><p>Thanks "mm1352000" - if I had not taken a fresh set of logs, I might have not caught on to the error.</p></blockquote><p></p>
[QUOTE="dvgeek, post: 1050965, member: 144768"] @[SIZE=3][URL='https://forum.team-mediaportal.com/members/mm1352000.82144/']mm1352000[/URL] - Here are the logs. Basically I rebooted all three machines and stated a fresh set of logs in debug mode. I've tried to troubleshoot a bit here. (Recap - PC-1 Working / PC-2 Not Working) Although my issue is solved, I am uploading the logs as I am puzzled by the skin errors I see on missing buttons, etc. Not related to this issue, but just wanted to make sure it does not raise some other issue in the future.[/SIZE] [LIST] [*][SIZE=3]Server logs have no useful info for this issue.[/SIZE] [*][SIZE=3]There is a difference in the MediaPortal.log between PC-1 and PC-2, when g-player is trying to open this file.[/SIZE] [*][SIZE=3]In PC-1, just before g-player opens the file for playing, MediaInfo correctly reads the file and gets the media info[/SIZE] [*][SIZE=3]In PC-2, MediaInfo is unable to get the media info, when the file is being opened from TV->Recorded TV, but the same MediaInfo reads the correct info when the file is opened from Videos, where the server drive has a hardcoded IP address.[/SIZE] [*]An Ahaa! moment! I removed the hardcoded IP address and put in a UNC with the hostname, rebooted and now PC-2 cannot even get to the video file from videos. [*]Resolved that the issue is not with MediaPortal, but with my network. So started checking every bit of configuration between PC-1 and PC-2. Took a long time as I started right from the basics. [*]While doing all this checking/testing I suddenly realized, I could open the drives from the Server on PC-1 explorer by double clicking, whereas from PC-2 I was being asked a username password. (I tend to keep the same username/password on all my home machines to simplify admin). Then I realized that the Server and PC-1 have a password set, whereas PC-2 being a new build just had a username and no password. [*]Simple stupid Windows answer, just created the same password on PC-2, and no password entry on power management wake-up and netplwiz. Viola - everything works !!! [/LIST] I've gone a bit lengthy in posting my resolution - just in case it might help someone with a similar issue. Thanks "mm1352000" - if I had not taken a fresh set of logs, I might have not caught on to the error. [/QUOTE]
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