Mediaportal TP-LINK issue (1 Viewer)

[johnwoots]

I've recently installed an acer revo windows 7 computer in my bedroom in mind to connect to my pc downstairs on a network, so I thought it was a good idea and purchased a TP-LINK 500 Mbps powerline adapter so I could have a good connection instead of using wireless.

The problem is that up to now, mediaportal will show all the information (ie. epg on tv server, tv series and movie info and artwork) so it's all connected but it just won't follow through and play when selected.
I can play stuff on windows mediaplayer but for some reason mediaportal won't let it play through it. Firewall is turned off so it's not a problem through that.

Any suggestions and advice would be helpful.

Thanks

 

[regeszter]

Any suggestions and advice would be helpful.

Some log would be helpful.

 

[johnwoots]

Please excuse my lack of knowledge on this, but what do you mean by log? And I'll try and sort that out.

Many thanks

 

[regeszter]

http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files

 

[johnwoots]

Thank you, I've figured it out

Please see the attached files, i hope they mean something to you![DOUBLEPOST=1407876741][/DOUBLEPOST]Hi, please ignore that last email, my server was shut down so ill do it again!! Whoops[DOUBLEPOST=1407877479][/DOUBLEPOST]Right,

Please see attached file relating to the tv server. I hope it helps.

Regarding a log for the moving pictures, when i'm in debug mode, the mediaportal home screen only has the Videos option and not moving pictures no i wasn't sure if sending you that log that was relevant.

Many thanks

 

[mm1352000]

The problem is that up to now, mediaportal will show all the information (ie. epg on tv server, tv series and movie info and artwork) so it's all connected but it just won't follow through and play when selected.

Hmmm, the TV service doesn't look connected to me. At least not in the 21:44 and 21:45 logs. I see these messages:
[2014-08-12 21:45:37,969] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Disconnected

The 21:57 logs are different. I see this:
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[2014-08-12 21:55:21,754] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - found:828 tv channels
[2014-08-12 21:55:21,754] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - TvNotify:OnNotifiesChanged
[2014-08-12 21:55:22,488] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - Done.
[2014-08-12 21:55:22,488] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - get all groups from database
[2014-08-12 21:55:23,361] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - loaded 17 tv groups
[2014-08-12 21:55:23,377] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - ChannelNavigator::LoadSettings()
[2014-08-12 21:55:23,424] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [DEBUG] - TVHome.LoadSettings(): Preferred Audio Languages:
[2014-08-12 21:55:23,424] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [DEBUG] - Common.IsSingleSeat: checking if '192.168.1.4' is singleseat...
[2014-08-12 21:55:23,424] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [DEBUG] - Common.IsSingleSeat: Checking against localhost - result=False
[2014-08-12 21:55:23,424] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [DEBUG] - Common.IsSingleSeat: Checking against 127.0.0.1 - result=False
[2014-08-12 21:55:23,439] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [DEBUG] - Common.IsSingleSeat: Checking against REVO-PC - result=False
[2014-08-12 21:55:23,439] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [DEBUG] - Common.IsSingleSeat: Checking against fe80::417f:36f:8933:9eca%11 - result=False
[2014-08-12 21:55:23,439] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [DEBUG] - Common.IsSingleSeat: Checking against fe80::4dd:d87b:afd6:c4db%12 - result=False
[2014-08-12 21:55:23,439] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [DEBUG] - Common.IsSingleSeat: Checking against 192.168.1.5 - result=False
[2014-08-12 21:55:23,439] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [DEBUG] - Common.IsSingleSeat: Checking against 2001:0:9d38:6ab8:4dd:d87b:afd6:c4db - result=False
[2014-08-12 21:55:23,439] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Connected
[2014-08-12 21:55:23,439] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - TVHome V1.6.0-17-g99882a4-EXP-Custom.Data.Grabber.and.Series.Link.v.1.6.0:ctor
[2014-08-12 21:55:23,455] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - TvNotify: start
[2014-08-12 21:55:23,455] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Connected[/collapse]

So the client manages to connect to the server... however, ~60 seconds later we're back to the same issue:
[collapse]
[2014-08-12 21:56:31,330] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [ERROR] - TvServer: Failed to execute remote TV server operation (IsAnyCardRecording) The operation has timed out after 3000.
[2014-08-12 21:56:35,402] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - timed out after 3012 msec
[2014-08-12 21:56:35,418] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [ERROR] - TvServer: Failed to execute remote TV server operation (IsAnyCardRecording) Object reference not set to an instance of an object.
[2014-08-12 21:56:37,492] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Disconnected
[2014-08-12 21:56:37,492] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - TVHome: OnRemotingDisconnected
[2014-08-12 21:56:37,492] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [ERROR] - TvServer: Failed to execute remote TV server operation (IsAnyCardRecording) Object reference not set to an instance of an object.
[2014-08-12 21:56:40,550] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Disconnected
[2014-08-12 21:56:46,681] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Disconnected
[2014-08-12 21:56:52,406] [Log ] [MPMain ] [INFO ] - tvhome:startplay
[2014-08-12 21:56:52,812] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Disconnected[/collapse]

Are you sure your network connection is reliable?
Server using a fixed IP address (192.168.1.4)?

Regarding a log for the moving pictures, when i'm in debug mode, the mediaportal home screen only has the Videos option and not moving pictures no i wasn't sure if sending you that log that was relevant.

Use option 2 in the watchdog to keep all plugins enabled during testing.

mm

 

[johnwoots]

Well the IP address has been the same since connecting so I assume it's fixed, as I understand none fixed IP change all the time.
When you say if it's reliable, how do I know if it is?
I tried to link up to my server on MP tv config by its name and not via IP address, but it didn't like it, but that IP address connects (turns green when you press test and not red)

I've attached a photo of my router configuration which I assumed shows the fixed IP addresses.

Also, the fact I can play movies via a normal media player in windows, I can understand why it is like this.

Ill use the option 2 setting and send over the log. I'm may be tomorrow now as I'm busy with work.

Thanks for your advice

John