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<blockquote data-quote="Vasilich" data-source="post: 1165834" data-attributes="member: 97516">Last time we had more problems caused by missing WMP component in Windows version N. And people (as it seems) have really no idea that they have Windows N, and our installer cannot download and install WMP because now it is called Media feature pack.To be able to help such users faster i suggest to log in Mediaportal.log not only Windows version, but also &quot;bitness&quot; (x32/x64) and features (Pro/Home/ N / KN / whatever else).Attached is console app that should show needed information (look for string &quot;OSInfo: &quot;).After testing we can also add manifest entries to TVService for it able to log proper version it running on (for now W8.1 and w10 are logged as W8 by TVService).So please test it and report whether the info delievered in line starting with &quot;OSInfo&quot; is correct.[USERGROUP=39]@Developers[/USERGROUP] [USERGROUP=40]@Testers[/USERGROUP] do we need anything else to be reported about OS?P.S. attach updated&nbsp; 16.12.2015 22:47 CET</blockquote>

[QUOTE="Vasilich, post: 1165834, member: 97516"] Last time we had more problems caused by missing WMP component in Windows version N. And people (as it seems) have really no idea that they have Windows N, and our installer cannot download and install WMP because now it is called Media feature pack. To be able to help such users faster i suggest to log in Mediaportal.log not only Windows version, but also "bitness" (x32/x64) and features (Pro/Home/ N / KN / whatever else). Attached is console app that should show needed information (look for string "OSInfo: "). After testing we can also add manifest entries to TVService for it able to log proper version it running on (for now W8.1 and w10 are logged as W8 by TVService). So please test it and report whether the info delievered in line starting with "OSInfo" is correct. [USERGROUP=39]@Developers[/USERGROUP] [USERGROUP=40]@Testers[/USERGROUP] do we need anything else to be reported about OS? P.S. attach updated 16.12.2015 22:47 CET [/QUOTE]

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