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<blockquote data-quote="RoChess" data-source="post: 805837" data-attributes="member: 18896">Sounds like your are importing a file that is causing issues. Most likely with MediaInfo.DLL trying to get the resolution, codec and other info from the mediafile and crashing on the bad input.The log files are easy to find, use the Start Menu shortcut for MediaPortal to open up your &quot;User Files&quot;, and then go to the 'log' folder. You should however adjust MediaPortal config to use 'debug' mode for the log files, so they contain more information to solve your problem, but the default Info mode might just contain enough to help you find the corrupt/bad mediafile you are trying to import.You can also disable MediaInfo during the MovingPictures import process via the gear icon, and you can also consider updating the MediaInfo.DLL file, with the current 32-bit stand-alone DLL file that you can download from their SourceForce project website. Especially if you dable in some of the latest container and codec combinations, the odds of running into a problem with MediaInfo increase. And if you run into the wrong problem a crash in MediaInfo will bring down MovingPictures or MediaPortal (it uses it as well right before any playback starts) in a bad way.</blockquote>

[QUOTE="RoChess, post: 805837, member: 18896"] Sounds like your are importing a file that is causing issues. Most likely with MediaInfo.DLL trying to get the resolution, codec and other info from the mediafile and crashing on the bad input. The log files are easy to find, use the Start Menu shortcut for MediaPortal to open up your "User Files", and then go to the 'log' folder. You should however adjust MediaPortal config to use 'debug' mode for the log files, so they contain more information to solve your problem, but the default Info mode might just contain enough to help you find the corrupt/bad mediafile you are trying to import. You can also disable MediaInfo during the MovingPictures import process via the gear icon, and you can also consider updating the MediaInfo.DLL file, with the current 32-bit stand-alone DLL file that you can download from their SourceForce project website. Especially if you dable in some of the latest container and codec combinations, the odds of running into a problem with MediaInfo increase. And if you run into the wrong problem a crash in MediaInfo will bring down MovingPictures or MediaPortal (it uses it as well right before any playback starts) in a bad way. [/QUOTE]

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