MP crashes to desktop (1 Viewer)

Helios61

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    Hi community,
    unfortunately from time to time (~ once per 2 hours) MP crashes to desktop on my Beebox. Mostly while watching a movie or listening to music. Could somebody please help to find the reason for these crashes. Logs are attached.
    Thanks a lot,
    Helios61
     

    mm1352000

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    Hello :)

    Do remember when the crashes started occurring?
    Changes often cause problems to start. ;)

    To help discover the cause of crashes you can often read the Windows application event log. In this case it says:
    "06.10.2015 23:49:59";".NET Runtime";"(0)";"Error";"Anwendung: MediaPortal.exe
    Frameworkversion: v4.0.30319
    Beschreibung: Der Prozess wurde aufgrund eines internen Fehlers in der .NET-Laufzeit beendet. bei IP 6E4FD23C (6E370000) mit Exitcode 80131506.
    ";"1023"

    This is not a specific error, so in this case doesn't really help to identify or solve the problem.

    Looking at the last entries in the MediaPortal log:
    [2015-10-06 23:49:59,769] [Log ] [39 ] [DEBUG] - fileSystemWatcher_Deleted file c:\users\michael\AppData\Local\Temp\WorldNews_item_b84c37a2-8ca0-49ef-90da-cd82a493a2d5.png
    [2015-10-06 23:49:59,781] [Log ] [39 ] [DEBUG] - fileSystemWatcher_Deleted file c:\users\michael\AppData\Local\Temp\WorldNews_item_c6183146-3fdb-4499-94ae-2bd7f30dd2e6.png
    [2015-10-06 23:49:59,794] [Log ] [39 ] [DEBUG] - fileSystemWatcher_Deleted file c:\users\michael\AppData\Local\Temp\WorldNews_item_6d1ae3f1-d468-4483-bc4d-0d41990a3427.png

    Based on these entries, I wonder if your problem could be related to the file existence cache.
    http://wiki.team-mediaportal.com/1_...MediaPortal_Configuration/13_GUI#GUI_Settings

    You have enabled the option; try to disable it.
     

    Helios61

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    Hi @mm1352000
    Thanks for your reply. I will try tonight and report back tomorrow!
    Best regards
    Helios
     

    Vasilich

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    you also have problems with MultiShortcut plugin - try to disable it.
    and
    [2015-10-06 23:04:44,112] [Error ] [TvClient-TvHome: HeartBeat transmitter thread] [ERROR] - TvPlugin and TvServer don't have the same version.
    TvServer Version: 1.12.0-72-gc4e382e-MP1.13_Pre_Release_Test1
    TvPlugin Version: 1.12.0.0
    this is not recommended. try to update TVServer to 1.12
     

    Helios61

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    Hi @Vasilich
    Thanks for reply.

    you also have problems with MultiShortcut plugin - try to disable it.
    This error i have since ages with all MultiSchortcut plugin installations on various pc's. First time reported in May 2014 ->Link<-, unfortunately it seems, that the plugin doesn't have a dev, who can look at that, but nevertheless MultiShortcut is working fine.

    this is not recommended. try to update TVServer to 1.12
    While crashes client was not connected to TVServer.
     

    Helios61

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    Hi,
    perhaps disabling the file existence cache solved this issue. No more crashes the last two days.
    Thanks a lot
    Helios
     

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