MP crashing after resume from standby (1 Viewer)

[thepahakurki]

My Mediaportal client keeps randomly crashing after I resume from standby.

I'm currently running win8.1 & mp 1.6pre but I had this exact same problem with win7 & mp 1.5 stable.
Last week I upgraded to win8.1 (fresh OS install) because I thought this might solve my problem but it didn't.

I have attached logs (debug level) of the most recent crash if someone could please help me with this annoying problem.

 

[mm1352000]

Hello thepahakurki

The cause of the crash is in the Windows event log:

"24.12.2013 10:33:21";".NET Runtime";"(0)";"Error";"Application: MediaPortal.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 6BD93C5B
";"1026"
"24.12.2013 10:33:21";"Application Error";"Application Crashing Events";"Error";"Faulting application name: MediaPortal.exe, version: 1.5.100.0, time stamp: 0x528797b3 Faulting module name: wdmaud.drv, version: 6.3.9600.16384, time stamp: 0x52157928 Exception code: 0xc0000005 Fault offset: 0x00013c5b Faulting process id: 0xc30 Faulting application start time: 0x01ceffeff50511c6 Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe Faulting module path: C:\WINDOWS\SYSTEM32\wdmaud.drv Report Id: 0b657ef2-6c76-11e3-be73-fa764c97726b Faulting package full name: Faulting package-relative application ID: ";"1000"
"24.12.2013 10:33:26";"Windows Error Reporting";"(0)";"Information";"Fault bucket -314434209, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: MediaPortal.exe P2: 1.5.100.0 P3: 528797b3 P4: wdmaud.drv P5: 6.3.9600.16384 P6: 52157928 P7: c0000005 P8: 00013c5b P9: P10: Attached files: C:\Users\Markus\AppData\Local\Temp\WER7CF8.tmp.WERInternalMetadata.xml These files may be available here: C:\Users\Markus\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_MediaPortal.exe_2397abc54d4242868319efae3ced0d2c776a4_53ccc564_0c2f8fe4 Analysis symbol: Rechecking for solution: 0 Report Id: 0b657ef2-6c76-11e3-be73-fa764c97726b Report Status: 0 Hashed bucket: 956db53435ee4b4e5c8fa7383b8c8150";"1001"

In short, the Windows audio class driver is crashing.
Are you stopping all playback - videos, music, TV etc. - before suspending?
What state is your Denon receiver in when the PC resumes?

mm

 

[thepahakurki]

Hi

Yes, I always stop all playback before suspending, but I leave Mediaportal client running.

When my pc resumes from standby by schedule my denon receiver is turned off.
When I manually resume from standby, I usually turn my denon receiver on beforehand.

 

[thepahakurki]

Hi

A week ago I bought a new Denon AVR-X2000 AV receiver because I was already in for a upgrade and because I also hoped it would solve this problem. But it didn't - the problem still persists.

I'm attaching two more logs. Now the error is different from the first time where previously it was wdmaud.drv, now it is ntdll.dll. Then again the second crash comes back to wdmaud.drv error.

Please, what should I do to fix this? I'm running out of ideas?

The log from 02.01.2014

2.1.2014 17:41 .NET Runtime 0 Error Application: MediaPortal.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 77D1E12C
2.1.2014 17:41 Application Error Application Crashing Events Error Faulting application name: MediaPortal.exe, version: 1.6.0.0, time stamp: 0x52b77bd2 Faulting module name: ntdll.dll, version: 6.3.9600.16408, time stamp: 0x523d45fa Exception code: 0xc0000005 Fault offset: 0x0001e12c Faulting process id: 0x968 Faulting application start time: 0x01cf0643ea9930ed Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 4e93833b-73c4-11e3-be7a-5404a662ff82 Faulting package full name: Faulting package-relative application ID:
2.1.2014 17:41 Windows Error Reporting 0 Information Fault bucket -236210266, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: MediaPortal.exe P2: 1.6.0.0 P3: 52b77bd2 P4: ntdll.dll P5: 6.3.9600.16408 P6: 523d45fa P7: c0000005 P8: 0001e12c P9: P10: Attached files: C:\Users\Markus\AppData\Local\Temp\WERC190.tmp.WERInternalMetadata.xml These files may be available here: C:\Users\Markus\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_MediaPortal.exe_13b48e2339df2e8a12f1d5eca9afea3c3a71f35_69c8493a_1610d1cd Analysis symbol: Rechecking for solution: 0 Report Id: 4e93833b-73c4-11e3-be7a-5404a662ff82 Report Status: 0 Hashed bucket: d476850944ca1bac44b3362330e93e56

The log from 04.01.2014

4.1.2014 16:25 .NET Runtime 0 Error Application: MediaPortal.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 74D03C5B
4.1.2014 16:25 Application Error Application Crashing Events Error Faulting application name: MediaPortal.exe, version: 1.6.0.0, time stamp: 0x52b77bd2 Faulting module name: wdmaud.drv, version: 6.3.9600.16384, time stamp: 0x52157928 Exception code: 0xc0000005 Fault offset: 0x00013c5b Faulting process id: 0x828 Faulting application start time: 0x01cf08a8ee8088ad Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe Faulting module path: C:\WINDOWS\SYSTEM32\wdmaud.drv Report Id: 12d418de-754c-11e3-be7a-5404a662ff82 Faulting package full name: Faulting package-relative application ID:
4.1.2014 16:25 Windows Error Reporting 0 Information Fault bucket -235918834, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: MediaPortal.exe P2: 1.6.0.0 P3: 52b77bd2 P4: wdmaud.drv P5: 6.3.9600.16384 P6: 52157928 P7: c0000005 P8: 00013c5b P9: P10: Attached files: C:\Users\Markus\AppData\Local\Temp\WER3CC6.tmp.WERInternalMetadata.xml These files may be available here: C:\Users\Markus\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_MediaPortal.exe_e5a17eced950d6614d959268489a67bfcce56eb_69c8493a_0fb84273 Analysis symbol: Rechecking for solution: 0 Report Id: 12d418de-754c-11e3-be7a-5404a662ff82 Report Status: 1 Hashed bucket: 19f5b50395621bcad37cf17ca791a12e

 

[Bogomil]

Hi All,

I have the same problem here with my new MP 1.6 installation. I can watsch TV, or anything else, but when I put the system to sleep and then resume it, MP crashes.

Attached you will find the logs, where I only started MP in debug mode for logging and then put it directly to sleep and resumed it. So no media was played.

 

[seco]

Hi All,

I have the same problem here with my new MP 1.6 installation. I can watsch TV, or anything else, but when I put the system to sleep and then resume it, MP crashes.

Attached you will find the logs, where I only started MP in debug mode for logging and then put it directly to sleep and resumed it. So no media was played.

Your crash is caused by Rockstar, update to latest version using MP Extension Installer or MP Extensions plugin.

 

[Bogomil]

Thanks for the reply. I found it out yesterday by deactivating different plug-ins and reactivating one by one. Just forgot to write it down here.