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<blockquote data-quote="mm1352000" data-source="post: 755952" data-attributes="member: 82144"><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big Grin&nbsp; &nbsp; :D" loading="lazy" data-shortname=":D" />Cool - I'm about to head to bed but I'll keep an eye on my inbox tomorrow.I'm dealing with Hauppauge support at the moment too. To cut a long story short, I bought a second hand tuner for testing and support, and it doesn't fully function even in WinTV 7. Seems to be a compatibility issue with the multiswitch/splitter I'm using. In any case, my point is that they do take a while to respond - my experience is about 5 - 10 days. Having said that, today I received 3 emails within the space of 8 hours. Give them a bit more time and hopefully they'll get to your issue.Best regards,mm<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" /></blockquote>

[QUOTE="mm1352000, post: 755952, member: 82144"] :D Cool - I'm about to head to bed but I'll keep an eye on my inbox tomorrow. I'm dealing with Hauppauge support at the moment too. To cut a long story short, I bought a second hand tuner for testing and support, and it doesn't fully function even in WinTV 7. Seems to be a compatibility issue with the multiswitch/splitter I'm using. In any case, my point is that they do take a while to respond - my experience is about 5 - 10 days. Having said that, today I received 3 emails within the space of 8 hours. Give them a bit more time and hopefully they'll get to your issue. Best regards, mm :) [/QUOTE]

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