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<blockquote data-quote="mm1352000" data-source="post: 1138762" data-attributes="member: 82144">That's perfect, thanks. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />Unfortunately the message in the Windows application event log is quite generic:[collapse]&quot;7/06/2015 10:54:27 AM&quot;;&quot;.NET Runtime&quot;;&quot;(0)&quot;;&quot;Error&quot;;&quot;Application: MediaPortal.exeFramework Version: v4.0.30319Description: The process was terminated due to an unhandled exception.Exception Info: exception code c0000005, exception address 4D000150&quot;;&quot;1026&quot;&quot;7/06/2015 10:54:28 AM&quot;;&quot;Application Error&quot;;&quot;Application Crashing Events&quot;;&quot;Error&quot;;&quot;Faulting application name: MediaPortal.exe, version: 1.11.0.0, time stamp: 0x5509241c Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x4d000150 Faulting process id: 0xdf4 Faulting application start time: 0x01d0a0cd0737546b Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe Faulting module path: unknown Report Id: 82b7bfb2-0cc0-11e5-b927-54a050e5d823&quot;;&quot;1000&quot;&quot;7/06/2015 10:54:51 AM&quot;;&quot;Windows Error Reporting&quot;;&quot;(0)&quot;;&quot;Information&quot;;&quot;Fault bucket 234330869, type 19 Event Name: BEX Response: Not available Cab Id: 0&nbsp; Problem signature: P1: MediaPortal.exe P2: 1.11.0.0 P3: 5509241c P4: StackHash_0a9e P5: 0.0.0.0 P6: 00000000 P7: 4d000150 P8: c0000005 P9: 00000008 P10:&nbsp; Attached files: C:\Users\Steve\AppData\Local\Temp\WER2AFD.tmp.WERInternalMetadata.xml&nbsp; These files may be available here: C:\Users\Steve\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_MediaPortal.exe_41befe64b23feaf87c7d23bff27a9aaaf3635_047b8730&nbsp; Analysis symbol:&nbsp; Rechecking for solution: 0 Report Id: 82b7bfb2-0cc0-11e5-b927-54a050e5d823 Report Status: 0&quot;;&quot;1001&quot;[/collapse]This tells me MP crashed due to an access violation exception (c0000005)... but it doesn't tell me what caused this (&quot;Faulting module name: unknown&quot;). <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown&nbsp; &nbsp; :(" loading="lazy" data-shortname=":(" />I'm not an expert with OnlineVideos. Hopefully somebody who is will be able to assist further than I can. Sorry I'm not able to be more helpful.</blockquote>

[QUOTE="mm1352000, post: 1138762, member: 82144"] That's perfect, thanks. :) Unfortunately the message in the Windows application event log is quite generic: [collapse]"7/06/2015 10:54:27 AM";".NET Runtime";"(0)";"Error";"Application: MediaPortal.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 4D000150 ";"1026" "7/06/2015 10:54:28 AM";"Application Error";"Application Crashing Events";"Error";"Faulting application name: MediaPortal.exe, version: 1.11.0.0, time stamp: 0x5509241c Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x4d000150 Faulting process id: 0xdf4 Faulting application start time: 0x01d0a0cd0737546b Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe Faulting module path: unknown Report Id: 82b7bfb2-0cc0-11e5-b927-54a050e5d823";"1000" "7/06/2015 10:54:51 AM";"Windows Error Reporting";"(0)";"Information";"Fault bucket 234330869, type 19 Event Name: BEX Response: Not available Cab Id: 0 Problem signature: P1: MediaPortal.exe P2: 1.11.0.0 P3: 5509241c P4: StackHash_0a9e P5: 0.0.0.0 P6: 00000000 P7: 4d000150 P8: c0000005 P9: 00000008 P10: Attached files: C:\Users\Steve\AppData\Local\Temp\WER2AFD.tmp.WERInternalMetadata.xml These files may be available here: C:\Users\Steve\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_MediaPortal.exe_41befe64b23feaf87c7d23bff27a9aaaf3635_047b8730 Analysis symbol: Rechecking for solution: 0 Report Id: 82b7bfb2-0cc0-11e5-b927-54a050e5d823 Report Status: 0";"1001"[/collapse] This tells me MP crashed due to an access violation exception (c0000005)... but it doesn't tell me what caused this ("Faulting module name: unknown"). :( I'm not an expert with OnlineVideos. Hopefully somebody who is will be able to assist further than I can. Sorry I'm not able to be more helpful. [/QUOTE]

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