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<blockquote data-quote="mm1352000" data-source="post: 1233317" data-attributes="member: 82144">HelloThank you for the report, and for the log files. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite24" alt="(y)" title="Thumbs Up&nbsp; &nbsp; (y)" loading="lazy" data-shortname="(y)" />Unfortunately your MediaPortal log level (MP Config -&gt; general section -&gt; log verbosity) is set to &quot;error&quot;, so the only thing we can see in the MP log is:[collapse][2017-11-11 14:50:10,004] [Error&nbsp; ] [MPMain&nbsp;&nbsp; ] [ERROR] - DirectShowUtil: Failed filter:&nbsp; not found[2017-11-11 14:50:10,024] [Error&nbsp; ] [MPMain&nbsp;&nbsp; ] [ERROR] - DirectShowUtil: Failed filter:&nbsp; not found[2017-11-11 14:54:09,129] [Error&nbsp; ] [MPMain&nbsp;&nbsp; ] [ERROR] - DirectShowUtil: Failed filter:&nbsp; not found[2017-11-11 15:04:48,552] [Error&nbsp; ] [MPMain&nbsp;&nbsp; ] [ERROR] - DirectShowUtil: Failed filter:&nbsp; not found[2017-11-11 15:04:48,557] [Error&nbsp; ] [MPMain&nbsp;&nbsp; ] [ERROR] - DirectShowUtil: Failed filter:&nbsp; not found[/collapse](...which just means you haven't configured your codec settings.)This isn't much use for troubleshooting! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink&nbsp; &nbsp; ;)" loading="lazy" data-shortname=";)" />If you're going to use Watchdog option 3 (&quot;export...&quot;), you need to manually ensure the log level is set before performing the test. This is why it's better to use Watchdog option 1 or 2 (&quot;report a bug...&quot;) - the log level should be set automatically.So, please can you collect and attach new log files with log level set to debug.Thanks again!mm</blockquote>

[QUOTE="mm1352000, post: 1233317, member: 82144"] Hello Thank you for the report, and for the log files. (y) Unfortunately your MediaPortal log level (MP Config -> general section -> log verbosity) is set to "error", so the only thing we can see in the MP log is: [collapse] [2017-11-11 14:50:10,004] [Error ] [MPMain ] [ERROR] - DirectShowUtil: Failed filter: not found [2017-11-11 14:50:10,024] [Error ] [MPMain ] [ERROR] - DirectShowUtil: Failed filter: not found [2017-11-11 14:54:09,129] [Error ] [MPMain ] [ERROR] - DirectShowUtil: Failed filter: not found [2017-11-11 15:04:48,552] [Error ] [MPMain ] [ERROR] - DirectShowUtil: Failed filter: not found [2017-11-11 15:04:48,557] [Error ] [MPMain ] [ERROR] - DirectShowUtil: Failed filter: not found[/collapse] (...which just means you haven't configured your codec settings.) This isn't much use for troubleshooting! ;) If you're going to use Watchdog option 3 ("export..."), you need to manually ensure the log level is set before performing the test. This is why it's better to use Watchdog option 1 or 2 ("report a bug...") - the log level should be set automatically. So, please can you collect and attach new log files with log level set to debug. Thanks again! mm [/QUOTE]

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