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I have performed client installations of 1.32 64-Bit on four machines using the central configuration setup on Windows 10 Pro.

Strangely, three of the installations went well, but the fourth couldn't run videos with the following error:

Unable to play...
Video Codec: Mpeg2
Audio codec: mpegLayer2

Does this mean that the deployment tool didn't install the correct 64-bit codecs on that machine or is there something else causing this? I don't think this is a configuration problem because all four clients use the same configuration files and three clients have no issues.

Also, can I install codecs separately?

This is an essential client machine so I have had to reinstall 1.31 on that machine and the logs have been overwritten.

I am hoping that this is a common enough error for someone to know what causes it.

<blockquote data-quote="Anthony Vaughan" data-source="post: 1296324" data-attributes="member: 153283">I have performed client installations of 1.32 64-Bit on four machines using the central configuration setup on Windows 10 Pro.Strangely, three of the installations went well, but the fourth couldn't run videos with the following error:Unable to play...Video Codec: Mpeg2Audio codec: mpegLayer2Does this mean that the deployment tool didn't install the correct 64-bit codecs on that machine or is there something else causing this? I don't think this is a configuration problem because all four clients use the same configuration files and three clients have no issues.Also, can I install codecs separately?This is an essential client machine so I have had to reinstall 1.31 on that machine and the logs have been overwritten.I am hoping that this is a common enough error for someone to know what causes it.</blockquote>

[QUOTE="Anthony Vaughan, post: 1296324, member: 153283"] I have performed client installations of 1.32 64-Bit on four machines using the central configuration setup on Windows 10 Pro. Strangely, three of the installations went well, but the fourth couldn't run videos with the following error: Unable to play... Video Codec: Mpeg2 Audio codec: mpegLayer2 Does this mean that the deployment tool didn't install the correct 64-bit codecs on that machine or is there something else causing this? I don't think this is a configuration problem because all four clients use the same configuration files and three clients have no issues. Also, can I install codecs separately? This is an essential client machine so I have had to reinstall 1.31 on that machine and the logs have been overwritten. I am hoping that this is a common enough error for someone to know what causes it. [/QUOTE]