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Hi there here's an update.

After 3 days the problem occurred again. Unfortunately I couldn't close MP as normal, in order to generate the log file.

When MP stops playing the audio, there is no close option as normal. The tool bar that normally drops down doesn't appear. I have to manually switch to the desktop.

When I go to the desktop and try to right click the MP icon in the toolbar in order to try to close MP that way, my confuser makes a warning bing sound. I see no option to close MP when I right click the icon. I only hear the beep sound.

I couldn't see anything open in MP that may have triggered the warning bell. My only recourse was to reboot the laptop. When I went to do that. the laptop told me that MP was still open and stopping the restart. When I went back to the desktop, the aforementioned warning bell happened again. I can only reboot the laptop and force close MP. Sadly the log file isn't created.

I guess I just have to accept the fact that I need to reboot my MP every couple of days.

<blockquote data-quote="hongkongpom" data-source="post: 1198833" data-attributes="member: 96984">Hi there here's an update.After 3 days the problem occurred again. Unfortunately I couldn't close MP as normal, in order to generate the log file. When MP stops playing the audio, there is no close option as normal. The tool bar that normally drops down doesn't appear. I have to manually switch to the desktop.When I go to the desktop and try to right click the MP icon in the toolbar in order to try to close MP that way, my confuser makes a warning bing sound. I see no option to close MP when I right click the icon. I only hear the beep sound.I couldn't see anything open in MP that may have triggered the warning bell. My only recourse was to reboot the laptop. When I went to do that. the laptop told me that MP was still open and stopping the restart. When I went back to the desktop, the aforementioned warning bell happened again. I can only reboot the laptop and force close MP. Sadly the log file isn't created.I guess I just have to accept the fact that I need to reboot my MP every couple of days.</blockquote>

[QUOTE="hongkongpom, post: 1198833, member: 96984"] Hi there here's an update. After 3 days the problem occurred again. Unfortunately I couldn't close MP as normal, in order to generate the log file. When MP stops playing the audio, there is no close option as normal. The tool bar that normally drops down doesn't appear. I have to manually switch to the desktop. When I go to the desktop and try to right click the MP icon in the toolbar in order to try to close MP that way, my confuser makes a warning bing sound. I see no option to close MP when I right click the icon. I only hear the beep sound. I couldn't see anything open in MP that may have triggered the warning bell. My only recourse was to reboot the laptop. When I went to do that. the laptop told me that MP was still open and stopping the restart. When I went back to the desktop, the aforementioned warning bell happened again. I can only reboot the laptop and force close MP. Sadly the log file isn't created. I guess I just have to accept the fact that I need to reboot my MP every couple of days. [/QUOTE]