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<blockquote data-quote="mzemina" data-source="post: 50397" data-attributes="member: 11677">Well, if you are talking about the &quot;MSN messenger plugin&quot; that was written by Frodo (the original developer of MP), he doesn't show up much on these forums.&nbsp; But here is what you need to do in order to get a developer to look at the problem.First thing to do is to find out if this problem already exists in the Mantis tracking - <a href="http://mantis.team-mediaportal.com/view_all_bug_page.php" target="_blank">http://mantis.team-mediaportal.com/view_all_bug_page.php</a>.Then if it is not already in Mantis, then I would first post the problem as a bug under the bug forum section (<a href="https://forum.team-mediaportal.com/viewforum.php?f=18" target="_blank">https://forum.team-mediaportal.com/viewforum.php?f=18</a>) and make sure you have all the necessary info - make sure you read the sticky note and get the support tool so it can create the necessary info for you and then you can copy and paste the template info (from the support tool) and place it in the bug forum area. If that doesn't seem like it is getting the action you want then (and only after going through these prior steps) you could post your problem on the test teams forum - <a href="http://www.testteam-mediaportal.com/Joomla/" target="_blank">http://www.testteam-mediaportal.com/Joomla/</a>I know it may seem like a pain but without going through this, it may not get looked at, this is due to other higher priority bugs which are currently being worked on and hopefully being fixed.Mike</blockquote>

[QUOTE="mzemina, post: 50397, member: 11677"] Well, if you are talking about the "MSN messenger plugin" that was written by Frodo (the original developer of MP), he doesn't show up much on these forums. But here is what you need to do in order to get a developer to look at the problem. First thing to do is to find out if this problem already exists in the Mantis tracking - [url]http://mantis.team-mediaportal.com/view_all_bug_page.php[/url]. Then if it is [u]not[/u] already in Mantis, then I would first post the problem as a bug under the bug forum section ([url]https://forum.team-mediaportal.com/viewforum.php?f=18[/url]) and make sure you have all the necessary info - [u]make sure you read the sticky note[/u] and get the support tool so it can create the necessary info for you and then you can copy and paste the template info (from the support tool) and place it in the bug forum area. If that doesn't seem like it is getting the action you want [u][b]then[/b][/u] (and only after going through these prior steps) you could post your problem on the test teams forum - [url]http://www.testteam-mediaportal.com/Joomla/[/url] I know it may seem like a pain but without going through this, it may not get looked at, this is due to other higher priority bugs which are currently being worked on and hopefully being fixed. Mike [/QUOTE]

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